Top 10 Help desk technician Jobs in East Lansing, Mi

Help Desk Technician - IT Technician 7-E9
State of Michigan —Dimondale, MI
- $23.23 - $31.91 an hour
- Full-time
- Mid-level
- US work authorization
- 1 year
- Paid parental leave
- Health savings account
13d
Level II Helpdesk Technician
Adna Technologies —Lansing, MI
- $54,000 - $59,200 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply
NOC Technician
Convergence Networks —Lansing, MI
- $18 - $22 an hour
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Field Service Technician - Lansing MI Metro Market
CVS Health —Lansing, MI
- $18.50 - $38.82 an hour
- Weekends as needed
- High school diploma or GED
- Driver's License
- Travel
- Health insurance
- Dental insurance
6h
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —East Lansing, MI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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Help Desk Technician - IT Technician 7-E9

State of Michigan -
Dimondale, MI

Apply Now

Job Details

Full-time
$23.23 - $31.91 an hour
13 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Loan forgiveness
Flexible schedule
Life insurance

Qualifications

Phone answering
Technical support via phone
Automation
Client inquiry handling
Software implementation
Information Systems
Mid-level
Incident Escalation
Software installation
Associate's degree in Information Systems
Desktop (troubleshooting support)
Incident management operations support
Associate's degree in electronics technology
Resolving technical support tickets
Computer Information Systems
Application Maintenance
1 year
Associate's degree
Escalation handling

Full Job Description

Job Description

About DTMB:
The Department of Technology, Management and Budget supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems.

About this position:
Member of the team responsible for providing IT support to State of Michigan employees and partners. Log and track requests received from clients. Investigate, evaluate and resolve reported support issues and requests. Responsible for providing technical assistance in the implementation of technology and automation initiatives. Responsibilities including, but not limited to: log, categorize, prioritize incidents, perform initial diagnosis and determine if escalation is necessary, installing and maintaining software, serving as a troubleshooter in the implementation and use of workstations and associated software and hardware; and answering technical phone lines.

View the position description here: ITT 7-E9 (Download PDF reader)

Additional Requirements and Information

Please attach your cover letter and resume to your application. Failure to do so will result in your application not being considered.

In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. DTMB Human Resources uses E-Verify in conjunction with the federal I-9 form to verify authorization of employment. DTMB does not participate in STEM-OPT

Required Education and Experience

Education
Possession of a certificate in information systems, data processing, electronics technology, mainframe operations, or microcomputer systems gained through completion of a one-year, college level curriculum.

Experience

Information Technology Technician 7
No specific type or amount is required.

Information Technology Technician 8
One year of experience equivalent to an Information Technology Technician 7.

Information Technology Technician E9
Two years of experience equivalent to an Information Technology Technician, including one year equivalent to an Information Technology Technician 8.

Alternate Education and Experience

Significant on-the-job or other technical training that can be shown to provide the required knowledge of information systems equivalent to that gained through completion of a one-year, college level curriculum may be substituted for the post-secondary certificate.

Possession of an associate's degree in information systems, data processing, electronics technology, or microcomputer systems may be substituted for one year of information technology technician work experience.

Additional Requirements and Information

View the job specifications at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/I/InformationTechnologyTechnician.pdf (Download PDF reader)

Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator (Download PDF reader) for the agency that posted this position vacancy.

Apply Now

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help desk technician jobs in east lansing, mi

Help Desk Technician - IT Technician 7-E9

Level II Helpdesk Technician

NOC Technician

Field Service Technician - Lansing MI Metro Market

Now Hiring IT and Telecom Field Technicians

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