Top 23 Practice manager Jobs in East Lansing, Mi

Veterinary Practice Manager
Eastside Animal Hospital —East Lansing, MI
- $24 - $27 an hour
- Weekends as needed
- Sanitation
- Recruiting
- In-person
- Health insurance
- 401(k)
Quick Apply
3d
SEH-MGR PHYSICIAN PRACTICE
University of Michigan Health Sparrow —Charlotte, MI
- Full-time
- Hospital
- Outpatient experience
- High school diploma or GED
10d
MANAGER HOSPITALIST PROGRAM
University of Michigan Health Sparrow —Lansing, MI
- Full-time
- Hospital
- Computer literacy
- Inpatient
Business Office Manager
Medilodge of Campus Area —East Lansing, MI
- Skilled nursing facility
- Nursing home
- Mid-level
- Health savings account
- Loan repayment program
Quick Apply
8h
Facility Administrator
DAVITA —East Lansing, MI
- Full-time
- CPR Certification
- Microsoft Outlook
- RN License
- Paid training
- Health insurance
Office Manager
Premier Dentist Partners —Okemos, MI
- $65,000 - $67,000 a year
- Full-time
- Dental office
- HIPAA
- Bachelor's degree
- Commuter assistance
- AD&D insurance
Operations Manager/Site Leader
VETERINARY UNITED —Lansing, MI
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Sales
- Dental insurance
- 401(k)
Quick Apply
Director Clinic Operations - Lansing Market
McLaren Health Care —Lansing, MI
- Full-time
- Surgery
- Sales
- Research
Practice Administrator - Emergency Medicine - University of Michigan Health - Sparrow Hospital
Vituity —Lansing, MI
- Full-time
- Microsoft Outlook
- Customer service
- English
- Profit sharing
- Wellness program
Admissions Director
Ciena Healthcare Management —Lansing, MI
- Call employer
- Skilled nursing facility
- Mid-level
- 3 years
- Health insurance
- Dental insurance
10d
STCI-AMBULATORY CLINICAL MANAGER
University of Michigan Health Sparrow —Lansing, MI
- Full-time
- Nursing
- Hospital
- Customer service
Business Office Manager
Medilodge of Lansing —Lansing, MI
- Skilled nursing facility
- Nursing home
- Mid-level
- Health savings account
- Loan repayment program
Quick Apply
14d
Office Manager/ Chiropractic Assistant
Top Notch Chiropractic —Okemos, MI
- From $18 an hour
- Part-time
- Vital signs
- Surgery
- Writing skills
Quick Apply
8d
Assistant Center Manager
CSL Plasma —Lansing, MI
- Extended hours
- Mid-level
- Clinic
- Bachelor's degree
Veterinary Practice Manager
Grand Ledge Veterinary Hospital —Grand Ledge, MI
- From $20 an hour
- Full-time
- Mid-level
- 3 years
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
12d
Pharmacy Operations Manager
Walgreens —Saint Johns, MI
- $22.50 - $31.00 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Continuing education credits
- Health insurance
6d
Office Manager
Eye Care Partners Career Opportunities —Lansing, MI
- Background check
- Microsoft Outlook
- Merchandising
Quick Apply
Office Manager
Clarkson Eyecare —Lansing, MI
- Background check
- Microsoft Outlook
- Merchandising
Quick Apply
Director, Commercial Operations
Akumin —Owosso, MI
- Full-time
- Remote
- 3 years
- Master's degree
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply

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SEH-MGR PHYSICIAN PRACTICE
University of Michigan Health Sparrow —Charlotte, MI
Education • Associate's degree in business or related field or High School Diploma and one year experience managing a physician office.
10d
SEH-FOOD & NUTRITION COOK/AIDE
University of Michigan Health Sparrow —Charlotte, MI
Operates cash register and assists with customer service. Must present with a pleasant demeanor. Takes patient room service orders over the phone or in-person.
9d

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Retail/Optical Office Manager - Optometry/Healthcare Setting
Vision Professionals —Grove City, OH
ABO certification, leadership credentials, or Licensed Optician (preferred but not required). Lead, coach, and develop a team of 8–10 professionals in a…
From $25 an hour
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Admissions
Arbors at Delaware —Delaware, OH
Associate and/or bachelor’s degree in business/communications field preferred. Makes discharge calls to hospital discharge planners, medical, insurance, legal…
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practice manager jobs near east lansing, mi

Veterinary Practice Manager

Eastside Animal Hospital -
East Lansing, MI

Quick Apply

Job Details

Full-time
$24 - $27 an hour
3 days ago

Benefits

Health insurance
401(k)
Paid time off
Employee discount
Professional development assistance

Qualifications

Teamwork
Financial reporting
Spreadsheets
Workplace dispute resolution
Team development
Hiring
Decision making
Client services
Recruiting
Financial statement interpretation

Full Job Description

About the Role

Eastside Animal Hospital is seeking an experienced, organized, and highly accountable Veterinary Practice Manager to lead the daily operations of our veterinary hospital.

This is a hands-on leadership position responsible for ensuring the hospital operates efficiently, delivers an exceptional client experience, supports a positive and productive workplace, and meets its operational and financial goals.

The ideal candidate is a confident people leader who can establish clear expectations, hold employees accountable, solve problems quickly, and create systems that improve hospital performance.

Key Responsibilities

Hospital Operations

Oversee the hospital’s daily operations and ensure the facility is properly staffed, organized, clean, safe, and prepared for each business day.

Maintain efficient patient, client, and workflow processes throughout the hospital.

Ensure hospital opening, closing, payment, deposit, inventory, and end-of-day procedures are completed correctly.

Identify operational problems and implement practical, lasting solutions.

Maintain hospital equipment, supplies, service contracts, and facility repair needs.

Coordinate with leadership and outside vendors when repairs, maintenance, or operational support are required.

Team Leadership and Accountability

Lead, support, and hold accountable veterinary technicians, assistants, client service representatives, and other hospital employees.

Establish clear performance expectations and ensure employees consistently follow hospital policies and procedures.

Conduct regular team meetings, coaching conversations, performance evaluations, and corrective-action discussions.

Address attendance, professionalism, communication, teamwork, and performance concerns promptly and consistently.

Promote a respectful, productive, and solutions-focused workplace culture.

Recognize strong performance and support employee development and advancement.

Staffing and Scheduling

Build and maintain employee schedules based on hospital needs, patient demand, staffing levels, and labor targets.

Manage call-outs, shift coverage, schedule changes, time-off requests, and staffing shortages.

Monitor overtime, attendance, punctuality, and timekeeping compliance.

Participate in recruiting, interviewing, hiring, onboarding, training, and employee retention.

Ensure new employees complete all required training and competency sign-offs.

Client Service

Maintain a consistently high standard of client communication and service.

Ensure calls, emails, text messages, appointment requests, and client concerns are handled professionally and promptly.

Resolve escalated client complaints fairly and effectively.

Monitor appointment availability, scheduling accuracy, client wait times, and front-desk performance.

Support efforts to increase new-client acquisition, client retention, appointment compliance, and follow-up care.

Monitor online reviews and work with leadership to address service concerns and improve client satisfaction.

Financial and Performance Management

Monitor hospital performance against established revenue, labor, expense, productivity, and service goals.

Review hospital reports and key performance indicators regularly.

Help ensure appropriate staffing levels and labor spending based on hospital revenue and workload.

Monitor missed charges, discounts, payment collection, refunds, deposits, and financial-control procedures.

Support inventory controls and work to reduce waste, shrinkage, expired products, and unnecessary spending.

Provide leadership with clear reporting regarding hospital performance, staffing concerns, operational risks, and corrective actions.

Key Performance Indicators

The Practice Manager will be expected to monitor and improve performance in areas including:

Hospital revenue and revenue growth

Labor cost as a percentage of revenue

Overtime and schedule efficiency

Appointment volume and schedule utilization

New-client growth

Client retention and rebooking

Average client transaction

Missed calls and client-response times

Appointment confirmations and no-show rates

Online review ratings and client satisfaction

Inventory control and cost of goods

Staff attendance and punctuality

Employee turnover and retention

Training completion and competency

Accuracy of payments, deposits, and end-of-day procedures

Compliance and Standards

Ensure compliance with hospital policies, employment procedures, workplace safety requirements, and applicable veterinary regulations.

Maintain accurate employee, training, incident, inventory, and operational records.

Support OSHA, controlled-substance, radiation-safety, sanitation, and workplace-safety requirements.

Protect client, patient, employee, and hospital confidentiality.

Ensure hospital policies are applied consistently and professionally.

Qualifications

At least two years of management or supervisory experience in a veterinary hospital, medical practice, dental office, or comparable service-based healthcare environment.

Veterinary practice-management experience is strongly preferred.

Demonstrated experience managing employees, schedules, attendance, performance, and workplace conflict.

Strong understanding of client service and service recovery.

Ability to read and interpret operational and financial reports.

Comfortable using practice-management software, scheduling systems, spreadsheets, email, and other business technology.

Excellent written and verbal communication skills.

Strong organizational, decision-making, and problem-solving abilities.

Ability to manage competing priorities in a fast-paced environment.

Willingness to work occasional evenings, weekends, or additional hours when hospital needs require it.

Benefits

Benefits may include:

Competitive salary

Health insurance

Paid time off

Employee veterinary-care discounts

Professional-development opportunities

Retirement benefits

Additional benefits based on eligibility

Physical Requirements

This position requires the ability to remain active throughout the workday, move throughout the hospital, use computers and office equipment, communicate with clients and employees, and occasionally lift or assist with supplies or equipment weighing up to approximately 40 pounds.

Pay: $24.00 - $27.00 per hour

Benefits:

401(k)
Employee discount
Health insurance
Paid time off
Professional development assistance

Work Location: In person

Quick Apply

Refine Your Search

practice manager jobs in east lansing, mi

Veterinary Practice Manager

SEH-MGR PHYSICIAN PRACTICE

MANAGER HOSPITALIST PROGRAM

Business Office Manager

Facility Administrator

Office Manager

Operations Manager/Site Leader

Director Clinic Operations - Lansing Market

Practice Administrator - Emergency Medicine - University of Michigan Health - Sparrow Hospital

Admissions Director

STCI-AMBULATORY CLINICAL MANAGER

Business Office Manager

Office Manager/ Chiropractic Assistant

Assistant Center Manager

Veterinary Practice Manager

Pharmacy Operations Manager

Office Manager

Office Manager

Director, Commercial Operations

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