Top 217 Client service manager Jobs in Easton, Md

General Manager - Marine industry
Apex Marine, Off The Hook —Kent Island, MD
- $90,000 - $100,000 a year
- Email
- 7 years
- Marketing
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
6d
Youth Program Case Manager/Mental Health Rehab Specialist - Cambridge, MD
Channel Marker Inc. —Cambridge, MD
- $18.00 - $19.50 an hour
- Full-time
- Background check
- Driver's License
- Experience working with children
- Health insurance
- Dental insurance
Quick Apply
Diesel Vehicle Maintenance Manager
RATP Dev —Maryland
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Field Service Technician - Maryland
NRT Technology Corp. —Maryland
- $50,000 - $55,000 a year
- Overtime
- Mid-level
- Windows
- Ability to lift 50 pounds
- Mileage reimbursement
- Health insurance
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Project Manager
Barrett Business Services —Grasonville, MD
- $75,000 - $95,000 a year
- Full-time
- Construction site
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Utility Superintendent
Pessoa Construction Company —Maryland
- $80,000 - $120,000 a year
- Full-time
- CPR Certification
- Civil engineering
- Construction site
- Health insurance
- Dental insurance
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Field Installation Manager
Shore Industries —Preston, MD
- $75,000 - $95,000 a year
- Overtime
- Clean driving record
- Construction site
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
4d
Commercial HVAC Service Technician - Journeyman Certified
Vale Group —Maryland
- $34 - $43 an hour
- Mid-level
- 3 years
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
Client Service Manager
The Hinckley Company —Oxford, MD
- Microsoft Word
- Microsoft Excel
- 5 years
- Health insurance
- Dental insurance
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District Manager 2
Sodexo —Easton, MD
- $134,640 - $174,240 a year
- Full-time
- Sales
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
13d
Targeted Case Manager Community Support Specialist
Community Behavorial Health —Easton, MD
- $40,000 - $70,000 a year
- Full-time
- Background check
- Clean driving record
- Licensed Clinical Social Worker
- COVID-19 protective measures
- Health insurance
Quick Apply
Account Manager
RPS —Cambridge, MD
- $54,000 - $105,500 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Residential Program Manager
Capital Services Inc. —Grasonville, MD
- $60,000 - $65,000 a year
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
2d
Residential Program Manager
CHESTERWYE CENTER —Grasonville, MD
- $60,000 - $65,000 a year
- Weekends as needed
- CPR Certification
- Clean driving record
- Mid-level
Quick Apply
Queenstown Harbor Golf Resort | General Manager
Queenstown Harbor Golf Resort —Queenstown, MD
- $160,000 - $180,000 a year
- Sales
- Inventory management
- Senior level
Quick Apply
Sales Assistant (Part-Time)
Brookfield Properties —Trappe, MD
- $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Residential
Customer Service Rep
Leavitt Group —Cambridge, MD
- $20 - $25 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health savings account
- Dental insurance
Quick Apply
Psychiatric Rehabilitation Specialist/Case Manager (Full Time)
Channel Marker Inc —Easton, MD
- Full-time
- Background check
- Psychiatry
- Mid-level
Operations Manager
Distinctive Landscaping —Federalsburg, MD
- $80,000 - $90,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- 401(k)
Quick Apply
9d
Relationship Business Banking Specialist
PNC Financial Services Group —Easton, MD
- $52,500 - $87,500 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account

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client service manager jobs near easton, md

General Manager - Marine industry

Apex Marine, Off The Hook
Kent Island, MD

Quick Apply

Job Details

Full-time
$90,000 - $100,000 a year
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Teamwork
Customer relationship building
Employee relationship building
Client relationship development
Sales team management
Driver's License
Bachelor's degree
Recruiting
Leading team collaboration initiatives
Networking through strategic partnership building
Business Administration
Sales leadership
Cross-functional team management

Full Job Description

Off The Hook Yacht Sales is seeking an experienced, entrepreneurial General Manager to lead operations at our Mid-Atlantic Hub located at Piney Narrows Marina on Kent Island, Maryland. This position is responsible for overseeing all aspects of the Company's Maryland operations while driving profitable growth, operational excellence, inventory expansion, customer satisfaction, and team development.

The Piney Narrows location represents a significant strategic investment and serves as Off The Hook's Mid-Atlantic operational headquarters. The waterfront campus enhances the Company's ability to source, store, recondition, finance, market, and sell inventory throughout one of the nation's most active boating markets. With capacity for approximately 150 boats, multiple office buildings, direct water access, and integrated logistics capabilities, this location plays a critical role in the Company's long-term national growth strategy.

The General Manager will be responsible for transforming this facility into the premier yacht sales and brokerage operation in the Chesapeake Bay region while establishing strong community relationships, building a high-performing team, and executing the Company's growth strategy.

Key Responsibilities

Business Leadership

- Provide overall leadership and accountability for all Maryland operations

- Develop and execute annual operating plans aligned with Company objectives

- Drive revenue growth while maintaining operational efficiency and profitability

- Monitor business performance through established KPIs and implement corrective actions as necessary

- Foster a culture of accountability, collaboration, urgency, and continuous improvement

Sales and Brokerage Leadership

- Lead, coach, and develop a high-performing team of yacht brokers and support staff

- Recruit, onboard, and retain top brokerage talent

- Drive brokerage production and inventory acquisition

- Increase regional market share throughout the Chesapeake Bay and Mid-Atlantic region

- Support achievement of Company sales, margin, and inventory objectives

Inventory Growth and Asset Management

- Expand the Company's inventory pipeline through strategic acquisitions, brokerage listings, consignments, and

dealer relationships

- Maximize utilization of the Piney Narrows storage and waterfront facilities

- Oversee inventory presentation and merchandising standards

- Partner with internal teams to optimize inventory movement throughout the national network

- Improve inventory velocity while protecting asset quality and profitability

Inventory Management Leadership

The General Manager will build out and oversee an Inventory Manager function responsible for the following:

- Performing pre-purchase inspections on incoming inventory

- Inputting data from pre-purchase inspections into Company systems

- Quoting major repair and reconditioning work to support buyer budgeting

- Inputting incoming survey results and working with the buyer to create a work order

- Conducting frequent work order list review, inputting receipts, and updating work orders

- Supporting the survey process, closely managing CAOV, creating the CAOV document outlining repairs, and completing after-sale hand-off

Customer Experience

- Ensure every customer receives an exceptional buying and selling experience

- Resolve customer concerns promptly and professionally

- Maintain the highest standards of professionalism throughout the sales process

- Build long-term client relationships that generate repeat and referral business

Community and Business Development

Serve as the Company's primary representative throughout Maryland and the Chesapeake Bay region by:

- Building relationships with marina owners, yacht clubs, service providers, financial partners, and industry organizations

- Identifying strategic partnerships that enhance market presence

- Participating in regional boat shows and industry events

- Promoting the Off The Hook brand within the local boating community

- Supporting community engagement initiatives

Operations Management

- Oversee day-to-day operations of the Maryland facility

- Ensure efficient coordination among sales, logistics, service providers, finance, and operations

- Maintain high standards for facility appearance and operational readiness

- Ensure compliance with Company policies, safety requirements, and applicable laws

Financial Management

- Manage operating budgets and expenses

- Monitor profitability and key financial metrics

- Identify opportunities to improve operational efficiencies

- Support forecasting, planning, and business reporting

Talent Development

- Recruit, develop, mentor, and retain exceptional employees

- Conduct regular coaching, performance discussions, and development planning

- Foster an engaging, high-performance culture aligned with Company core values

- Build leadership bench strength to support future organizational growth

Required

- Bachelor's degree in Business, Management, Marketing, Marine Business, or a related field (or equivalent experience)

- 7+ years of progressive leadership experience in marine, automotive, luxury retail, dealership, brokerage, hospitality, or related customer-focused industries

- Proven success leading multi-functional teams

- Demonstrated experience driving sales growth and operational performance

- Strong financial and business acumen

- Exceptional leadership, coaching, and communication skills

- Ability to build strong relationships with customers, partners, and community stakeholders

- Valid driver's license and ability to operate boats (or willingness to obtain necessary certifications)

- Marine industry experience

- Yacht brokerage or dealership management experience

- Experience managing inventory-intensive operations

- Experience leading multiple departments or locations

- Knowledge of marine financing, vessel transactions, and brokerage operations

Success in this role will be measured by Revenue growth, Gross margin performance, Brokerage transaction volume, Inventory acquisition and listings, Inventory velocity, Customer satisfaction, Employee engagement and retention, Recruiting and development of brokerage talent, Operational efficiency, Budget performance, Market share growth throughout the Mid-Atlantic region.

Ready to join us? Send resume to: [email protected]

Working Conditions

- Primarily based at the Piney Narrows waterfront campus in Kent Island, Maryland

- Frequent interaction with customers, brokers, marina operators, and business partners

- Regular travel throughout Maryland and the Mid-Atlantic region

- Occasional evening and weekend work, including boat shows and customer events

- Ability to work in both office and marina environments

Equal Opportunity Statement

Off The Hook Yacht Sales, Inc. is an Equal Opportunity Employer. The Company is committed to providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. This commitment applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, compensation, benefits, training, and termination. The Company will provide reasonable accommodation to qualified individuals with disabilities in accordance with applicable law.

Pay: $90,000.00 - $100,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client service manager jobs in easton, md

General Manager - Marine industry

Youth Program Case Manager/Mental Health Rehab Specialist - Cambridge, MD

Diesel Vehicle Maintenance Manager

Field Service Technician - Maryland

Project Manager

Utility Superintendent

Field Installation Manager

Commercial HVAC Service Technician - Journeyman Certified

Client Service Manager

District Manager 2

Targeted Case Manager Community Support Specialist

Account Manager

Residential Program Manager

Residential Program Manager

Queenstown Harbor Golf Resort | General Manager

Sales Assistant (Part-Time)

Customer Service Rep

Psychiatric Rehabilitation Specialist/Case Manager (Full Time)

Operations Manager

Relationship Business Banking Specialist

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