Top 777 Shift leader Jobs in Eatonville Fl

Team Lead (Supervisor) (Temporary Contract)
IntouchCX —Altamonte Springs, FL
- $45,000 - $47,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Health insurance
- Dental insurance
9d
Part-Time Shift Leader
MINISO USA —Altamonte Springs, FL
- $15 - $18 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Shift Lead
Walgreens —Altamonte Springs, FL
- $17 - $20 an hour
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
Restaurant Shift Leader
Steak ‘n Shake —Winter Park, FL
- $15 - $17 an hour
- Part-time
- Grocery store experience
- Communication skills
- Entry level
- Paid training
- Employee discount
Quick Apply
Crew Member/Shift Leader
Marco's Pizza —Longwood, FL
- $14 - $18 an hour
- Part-time
- Inventory management
- Computer literacy
- Quick service & fast food restaurant
Quick Apply
Team Leader
Jenis Splendid Ice Creams LLC. —Winter Park, FL
- $15.00 - $27.38 an hour
- Part-time
- Serving
- Entry level
Quick Apply
Shift Manager
McDonald’s —Maitland, FL
- 18 years or older
- Inventory management
- Mid-level
- Tuition reimbursement
- Opportunities for advancement
Team Leader
Chick-fil-A | Altamonte Mall —Altamonte Springs, FL
- Part-time
- Quick service & fast food restaurant
- Leadership
- Entry level
- Flexible schedule
Quick Apply
Overnight Inbound Operations Team Leader
Target —Orlando, FL
- $21.50 - $36.55 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
3d
Shift Leader/Crew Member
Marco's Pizza —Winter Springs, FL
- $16 - $18 an hour
- Part-time
- Entry level
Quick Apply
Shift Leader
Twistee Treat USA LLC —Longwood, FL
- Part-time
- Bilingual
- Sales
- US work authorization
Quick Apply
General Merchandise Team Leader
Target —Orlando, FL
- $22.25 - $37.80 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Shift Leader
Twistee Treat, USA —Longwood, FL
- Full-time
- Bilingual
- Sales
- Hospital
Shift Leader
Panda Restaurant Group —Orlando, FL
- $18 - $21 an hour
- Email
- Ability to lift 50 pounds
- Conflict management
- Ability to stand for extended periods
- Paid training
- Disability insurance
Quick Apply
Shift Supervisor
Chick-fil-A —Apopka, FL
- $15 - $18 an hour
- Full-time
- Mid-level
- Quick service & fast food restaurant
- Ability to stand for extended periods
Quick Apply
Security Shift Supervisor - Unarmed
Allied Universal —Orlando, FL
- $24.37 an hour
- Part-time
- 18 years or older
- Clean driving record
- Customer service
Quick Apply
Shift Leader
Captain D's —Orlando, FL
- Weekends as needed
- Background check
- 18 years or older
- Ability to lift 50 pounds
- Paid training
- Health insurance
Quick Apply
Histology Technician- Night shift Lead
Mid-Florida Pathology —Eustis, FL
- $35 - $40 an hour
- Full-time
- Anatomy knowledge
- Mid-level
- Analysis skills
Quick Apply
11d
Retail Shift Supervisor
LINDT & SPRUNGLI —Orlando, FL
- Weekends as needed
- Background check
- Basic math
- Mid-level
Shift Leader
Dunkin' —Orlando, FL
- Up to $15 an hour
- 8 hour shift
- Computer literacy
- English
- Quick service & fast food restaurant
- Paid time off
- Flexible schedule
Quick Apply

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Team Lead (Supervisor) (Temporary Contract)

IntouchCX -
Altamonte Springs, FL

Apply Now

Job Details

Full-time
$45,000 - $47,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Team supervision
Managing teams in a customer support role
Frontline customer support management
High school diploma or GED
Supervising experience
Management reporting
Typing

Full Job Description

About IntouchCX
IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About the Job

We’re changing the way people think about customer care, and we need your help!

We’re looking for a Team Lead (Supervisor) to provide front-line direction to our Customer Service Representatives (CSRs), ensuring quality service is provided with every customer interaction. This role involves learning and maintaining the knowledge of our partners’ brand, philosophy, products, promotions and processes. This position will also promote professional and personal development through performance evaluations, training and career pathing plans.

As Team Lead (Supervisor), You Will…

Manage and supervise CSRs
Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees
Manage operational performance to meet Key Performance Indicators (KPIs) and Service Level Agreements
Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas
Use critical thinking to develop solutions to improve business performance and partner success
Motivate teams through relationship building and real-time coaching
Develop incentive programs to motivate CSRs to achieve desired outcomes
Coordinate changes in staffing schedules by collaborating with the Operations Support Team/and or Workforce Management Team
Collaborate with other departments within the organization (HR, IT, etc) to properly resolve issues
Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings
Gain expert level knowledge on all partner products and promotions
Demonstrate a positive work ethic and commitment to achieve the best possible outcomes
Act as a role model and exemplify our 10 Things (cultural values)

As Team Lead (Supervisor), You Have…

High school diploma or equivalent (required)
Some post-secondary education or completion of a post-secondary degree with a major in Business (combination of education and work experience will also be considered)
1-2 years of experience in the contact center and/or customer service industry, with at least 1 year in a Team Lead/Supervisory role
Experience dealing with escalated issues in a contact center capacity
The ability to type 30 WPM with accuracy
Basic knowledge of Google Suite (Sheets, Slides, Docs, Drive) is an asset
The ability to use spreadsheet applications to maintain and develop operational reporting
Exceptional time management, organizational and prioritization skills to complete work in a timely manner
Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment
The ability to work a variety of shifts, including days, evenings and holidays

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.

U.S Department of Labor Posters

Benefits of Working as a Team Lead (Supervisor)…

Industry-leading medical, vision, and dental benefit plans paid by the employee + paid time off and sick time leave benefits (where applicable by legislation)
Amazing career growth opportunities

Apply Now

Refine Your Search

shift leader jobs in eatonville fl

Team Lead (Supervisor) (Temporary Contract)

Part-Time Shift Leader

Shift Lead

Restaurant Shift Leader

Crew Member/Shift Leader

Team Leader

Shift Manager

Team Leader

Overnight Inbound Operations Team Leader

Shift Leader/Crew Member

Shift Leader

General Merchandise Team Leader

Shift Leader

Shift Leader

Shift Supervisor

Security Shift Supervisor - Unarmed

Shift Leader

Histology Technician- Night shift Lead

Retail Shift Supervisor

Shift Leader

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