Top 15 It help desk Jobs in Effingham, Il

Dynamic Server Support
Worldwide TechServices —Effingham, IL
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
Sr. IT Support Technician
IRWIN SEATING COMPANY —Altamont, IL
- $63,000 - $73,000 a year
- Full-time
- Google Workspace
- Computer science
- Azure
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Shelbyville, IL
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply
Epic ClinDoc Principal Trainer
ClinDCast LLC —United States
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
Quick Apply

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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Dynamic Server Support

Worldwide TechServices -
Effingham, IL

Quick Apply

Job Details

Part-time

Qualifications

Driving
OEM
Hand tools

Full Job Description

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

Job Description

Dynamic Server Support is a senior position that performs tasks related to the repair of a variety of client products. Performs basic, moderately complex, and complex troubleshooting activities for desktops, laptops, Desk Side Support, ESF, and Servers. Interacts directly with clients to address technical issues and respond to them timely and accurately.

Responsibilities

Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs

Qualifications

Education and Experience:

Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus

Certifications and/or Qualifications:

Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver’s License and reliable transportation with valid registration and adequate insurance

Skills:

Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs.
Must own a basic repair tool kit

Additional Information

All your information will be kept confidential according to EEO guidelines.

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it help desk jobs in effingham, il

Dynamic Server Support

Sr. IT Support Technician

Seasonal, Operations Technical Specialist (Part Time)

Epic ClinDoc Principal Trainer

Epic ClinDoc Principal Trainer

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