Top 22 Information technology specialist Jobs in Eglin Afb, Fl

Help Desk Specialist
Booz Allen Hamilton —Hurlburt Field, FL
- $52,900 - $108,000 a year
- Weekends as needed
- Azure
- Mid-level
- Office
- Health insurance
- Flexible spending account
IT Specialist
Eglin Federal Credit Union —Fort Walton Beach, FL
- $33.70 an hour
- Weekends as needed
- System design
- Mid-level
- 3 years
Help Desk Specialist
SecuriGence —Hurlburt Field, FL
- Full-time
- Background check
- Pass drug screening
- Mid-level
7d
IT Operations Specialist
Bit-Wizards —Fort Walton Beach, FL
- $55,000 - $65,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
Quick Apply
Knowledge Systems Specialist - Intermediate
Halvik —Destin, FL
- $100,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Information Systems Specialist (353)
Lutheran Services Florida —Fort Walton Beach, FL
- Overtime
- Background check
- Spanish
- Computer Science
- Paid holidays
- Loan repayment program
Quick Apply
7d
Token Management Specialist
CSA Global LLC —Niceville, FL
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
13d
Remote System and Data Integration Specialist
Peraton —Hurlburt Field, FL
- $135,000 - $216,000 a year
- Remote
- Up to 50% travel
- Master's degree
- High school diploma or GED
- Health savings account
- Paid holidays
9d
Systems Engineer Technician (SET) – WARPATH Training Specialist
DCS Corp —Niceville, FL
- 5 years
- Master's degree
- High school diploma or GED
Network Specialist
MANTECH —Eglin AFB, FL
- Full-time
- Research
- Mid-level
- Office
1d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Fort Walton Beach, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Test Manager - Subject Manager Expert (SME)
Modern Technology Solutions, Inc —Eglin AFB, FL
- 18 years or older
- 5 years
- Master's degree
- Disability insurance
- Health insurance
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance

Other jobs to consider

Find your next job by exploring related positions.

Principal Security Engineer (Palo Alto Strata Cloud)
Navy Federal Credit Union —Pensacola, FL
Additionally, this position will provide cybersecurity engineering support to research, evaluate, design, implement, and maintain system and product solutions,…
$131,700 - $206,450 a year
Information Technology Security Specialist
Florida Northern Probation and Pretrial Services —Pensacola, FL
Overview of the Position The U.S. Probation for the Northern District of Florida is seeking applicants for a full-time Information Technology Security…
$54,372 - $88,366 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Director of Professional Services
EasyIT —Dublin, OH
Supervise and mentor technical and non-technical staff within the professional services team, with guidance from HR Manager and COO.
$90,000 - $120,000 a year
Quick Apply
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
$60,000 - $65,000 a year
1d

Show more jobs in cities nearby

I want to receive the latest job alert for information technology specialist in eglin afb, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Help Desk Specialist

Booz Allen Hamilton -
Hurlburt Field, FL

Apply Now

Job Details

Full-time
$52,900 - $108,000 a year

Benefits

Health insurance
Flexible spending account
Tuition reimbursement
Retirement plan

Qualifications

Customer communication
Incident report management
Incident management software
DoD experience
Compliance with security regulations
High school diploma or GED
Incident management operations support
Customer support ticket management
Agile
ITIL implementation
Ticketing system technical support

Full Job Description

Help Desk Specialist

The Opportunity:

Are you a dedicated, adaptable professional passionate about solving technical challenges in a fast-paced, mission-critical environment? Do you thrive in a dynamic team setting and have the expertise to provide effective, efficient, timely, and valuable support for internal and external mission partners? We're looking for a customer-focused, problem-solving guru with the skills and certifications to manage dynamic workloads while delivering exceptional support to our mission partners. This role demands flexibility, overnight schedules, technical competence, and a relentless drive for excellence. If this sounds like you, we want you to join our team as a round-the-clock Help Desk Engineer.

As a professional, you know how to interface with internal and external customers and leadership to understand needs and gain insight on shared delivery performance. You will be providing Tier I and II support for Help Desk tickets from team members and mission partners within the response service level agreement, updating tickets daily with complete notes, and ensuring tickets are resolved to the customer’s satisfaction before they are closed. You’ll educate and provide policy guidance on all inquiries. Ready to build the future of shared delivery for the better?

What You’ll Work On:

Provide Tier I and II technical support in an around-the-clock environment, including after-hours support on holidays and weekends.
Manage and resolve Help Desk tickets in a fast-paced setting, adhering to Service Level Agreement (SLA) guidelines.
Monitor and address incidents reported by end-users, escalating to the appropriate teams or leadership as necessary.
Collaborate closely with engineering and management teams while maintaining professional and clear communication.
Identify and implement needed resolutions or workarounds for technical issues in a structured manner.
Use tools such as Jira, and Confluence modules such as JSM, Core, and software, for tracking incidents and documenting processes.
Prepare thorough shift handover reports to ensure the seamless flow of operations between shifts.
Adapt swiftly to evolving technologies and environments, while adhering to security and organizational protocols.
Work within classified facilities upon hiring, while maintaining compliance with DoD standards and security clearances.

Join us. The world can’t wait.

You Have:

Experience providing Help Desk support in a high-demand and fast-paced environment
Experience tracking, analyzing, and resolving technical incidents systematically using industry-standard software
Experience with ITIL processes and Agile workflows
Knowledge of DoD-specific configurations and processes
Ability to work a round-the-clock shift rotation
Ability to work weekends, holidays, and up to 12 hours a day outside of normal work hours
Ability to effectively transition duties during shift changes by providing detailed handover reports
TS/SCI clearance
HS diploma or GED

Nice If You Have:

Experience with Jira and Confluence
Experience with 24/7 shift work
Knowledge of Azure, AWS, or cloud technologies
Ability to learn emerging IT technologies
Ability to independently manage multiple tasks
Ability to pay strict attention to detail
Possession of excellent organizational skills
Possession of excellent written and verbal communication skills, with professionalism in interactions across all organizational levels
IAM Level II DoD 8570 Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,900.00 to $108,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Apply Now

Refine Your Search

information technology specialist jobs in eglin afb, fl

Help Desk Specialist

IT Specialist

Help Desk Specialist

IT Operations Specialist

Knowledge Systems Specialist - Intermediate

Information Systems Specialist (353)

Token Management Specialist

Remote System and Data Integration Specialist

Systems Engineer Technician (SET) – WARPATH Training Specialist

Network Specialist

Seasonal, Operations Technical Specialist (Part Time)

Test Manager - Subject Manager Expert (SME)

Military Service - U.S. Navy, Information Technology Professional

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for information technology specialist in eglin afb, fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected