Top 211 Quality systems specialist Jobs in El Paso Tx

Call Center Specialist (Bilingual English/Spanish)
Koniag Government Services —El Paso, TX
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Production Supervisor
Wiwynn International Corporation —El Paso, TX
- From $86,800 a year
- Full-time
- Background check
- Spanish
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Quality Assurance Specialist
Career Team —El Paso, TX
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Bilingual
- Background check
- Computer literacy
Quick Apply
Digital Document Service Specialist
SPS North America —El Paso, TX
- Part-time
- High school diploma or GED
- Quality control
- Ability to sit for extended periods
- Health savings account
- Disability insurance
2d
Eligibility Specialist
Dept of State Health Services —El Paso, TX
- $2,953.25 - $3,659.50 a month
- Online Application
- Clean driving record
- Writing skills
- Public speaking
Quick Apply
Policy Analyst
Health & Human Services Comm —El Paso, TX
- $4,523.16 - $6,000.00 a month
- Online Application
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Customer Support Associate
Wilver Water Media Group —El Paso, TX
- $18 - $23 an hour
- Full-time
- 18 years or older
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
8h
Quality Assurance Specialist
Career Team Enterprises —El Paso, TX
- $48,000 - $52,000 a year
- Full-time
- Hybrid work
- Bilingual
- Background check
- Computer literacy
Data Entry Specialist
El Paso Center for Children —El Paso, TX
- $15 an hour
- Full-time
- Spanish
- Microsoft Excel
- Writing skills
Quick Apply
Electronic Health Record Specialist
IHMS USA, Inc —El Paso, TX
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Order Processing Specialist
Schneider Electric —El Paso, TX
- Online Application
- Mid-level
- Analysis skills
- Continuous improvement
- Dental insurance
- Military leave
Inventory Specialist
Milan Institute —El Paso, TX
- Basic math
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Specialist, Client Account Operations (CVRC)
Charles Schwab —El Paso, TX
- $21.59 - $26.44 an hour
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Employee stock purchase plan
2d
Benefits Solutions Specialist
ADP —El Paso, TX
- Full-time
- Research
- Mid-level
- Bachelor's degree
- 401(k)
Contract Specialist II
Health & Human Services Comm —El Paso, TX
- $3,793.41 - $5,921.25 a month
- Online Application
- Writing skills
- Mid-level
- Office
- Health insurance
- Opportunities for advancement
Quick Apply
Program Specialist (HOPES)
El Paso Center for Children —El Paso, TX
- $15 - $17 an hour
- Full-time
- Spanish
- Microsoft Excel
- Writing skills
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Mortgage Application System Specialist I
GECU —El Paso, TX
- $60,299 - $102,856 a year
- Monday to Friday
- Mid-level
- Office
- Bachelor's degree
1d
COMMUNITY SERVICES DEPARTMENT - ADMINISTRATIVE SPECIALIST, INTERMEDIATE
County of El Paso, TX —El Paso, TX
- $43,376.33 a year
- Full-time
- Spanish
- Writing skills
- English
- Disability insurance
- Health insurance
1d
Mission Support Specialist (Generalist)
U.S. Customs and Border Protection —El Paso, TX
- $50,460 - $80,243 a year
- Online Application
- Remote
- Psychiatry
- English
- Research
- Paid holidays
- Health insurance
3d
COMMUNITY SERVICES DEPARTMENT - ADMINISTRATIVE SPECIALIST
County of El Paso, TX —El Paso, TX
- $37,391.90 a year
- Full-time
- Spanish
- Word processing
- Writing skills
- Disability insurance
- Health insurance
1d

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Call Center Specialist (Bilingual English/Spanish)

Koniag Government Services -
El Paso, TX

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Computer operation
Spanish
Customer communication
Microsoft Outlook
Spreadsheets
Child welfare services experience
English
Bachelor's degree
Microsoft Teams
Technical Proficiency

Full Job Description

Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El Paso, TX.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid vacation and sick leave, and more.

This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth.

DUTIES

Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers
Communicate effectively in English and Spanish
Maintain professional judgment, especially during crisis calls
Respond to calls promptly
Manage and de-escalate calls from individuals in crisis
Triage calls for appropriate responses, referrals, and documentation
Provide case management/referral services
Apply quality standards to all calls and meet program deadlines
Work with stakeholders, including legal service providers and court officials
Assess changes affecting child safety and make referrals to officials
Follow protocols and policies in call handling including post-call documentation

MINIMUM QUALIFICATIONS

Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.
At least 1 year of child welfare experience.
Bilingual in English and Spanish is REQUIRED.
Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.
Comfortable learning new systems and working with case management software.
Exceptional verbal and written communication skills.
Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.

PREFERRED QUALIFICATIONS

Prior call center experience, especially in behavioral health or child/family services.
Familiarity with Federal government programs that support UAC.
Working knowledge of trauma-informed care principles and best practices in crisis intervention.

ADDITIONAL INFORMATION

This is an onsite role located in our secure El Paso, TX facilities. Remote/virtual work is prohibited.
As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations.
A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.
U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

quality systems specialist jobs in el paso tx

Call Center Specialist (Bilingual English/Spanish)

Production Supervisor

Quality Assurance Specialist

Digital Document Service Specialist

Eligibility Specialist

Policy Analyst

Customer Support Associate

Quality Assurance Specialist

Data Entry Specialist

Electronic Health Record Specialist

Order Processing Specialist

Inventory Specialist

Specialist, Client Account Operations (CVRC)

Benefits Solutions Specialist

Contract Specialist II

Program Specialist (HOPES)

Mortgage Application System Specialist I

COMMUNITY SERVICES DEPARTMENT - ADMINISTRATIVE SPECIALIST, INTERMEDIATE

Mission Support Specialist (Generalist)

COMMUNITY SERVICES DEPARTMENT - ADMINISTRATIVE SPECIALIST

I want to receive the latest job alert for quality systems specialist in el paso tx

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