Top 92 Help desk support Jobs in Elk Grove Ca

IT Help Desk Technician II
RSN Technologies —Folsom, CA
- $55,000 - $65,000 a year
- Extended hours
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Novate Solutions —West Sacramento, CA
- $25 - $35 an hour
- Part-time
- Background check
- Google Workspace
- Azure
- Health insurance
- 401(k)
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IT Help Desk Specialist
SitelogIQ —Sacramento, CA
- $28 - $36 an hour
- Hybrid work
- Computer Science
- Office
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Remote Help Desk Technician
CASA Sacramento —Sacramento, CA
- $39,600 - $48,500 a year
- Full-time
- Remote
- Mid-level
- Communication skills
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8d
IT Help Desk Coordinator
Golden 1 Credit Union —Sacramento, CA
- $26.27 - $27.50 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Continuous improvement
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6h
IS Support Analyst I
Shriners Hospitals for Children —Sacramento, CA
- $38.58 - $74.75 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
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IT Support Technician
AEROMETALS INC —El Dorado Hills, CA
- $30 - $37 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT, Implementation, and Support Technician I
4Insite, LLC —Sacramento, CA
- $24 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
2d
System Support Engineer
Alpha Net Consulting LLC —Sacramento, CA
- $27 - $30 an hour
- Contract
- Computer Science
- Mid-level
- In-person
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15h
Sr. Help Desk Technician
BRS —Sacramento, CA
- $122,000 - $132,000 a year
- Full-time
- Windows
- Mentoring
- Senior level
- Profit sharing
- Paid holidays
6d
Help Desk Specialist
NuAxis Innovations —Lodi, CA
- Online Application
- Google Workspace
- Mid-level
- Windows
Sr. Help Desk Analyst
Trinchero Family Estates —Lodi, CA
- $38.20 - $45.00 an hour
- On call
- Clean driving record
- Microsoft Outlook
- Mid-level
- Profit sharing
- Disability insurance
7d
INFORMATION TECHNOLOGY ASSOCIATE
Department of Pesticide Regulation —Sacramento County, CA
- $4,935 - $8,740 a month
- Full-time
- Hybrid work
- Mid-level
- Office
- Microsoft Office
8d
IT Support Specialist
Voyager Technologies, Inc. —Folsom, CA
- $75,000 - $130,000 a year
- Mid-level
- Windows
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
Business Member Support Service Center Representative
Golden 1 Credit Union —Sacramento, CA
- $25.40 - $26.50 an hour
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
IT Support Technician
PDC Technology, Inc. —Gold River, CA
- $23 - $27 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Outlook
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
5d
IT Support Assistant
Advanced Integrated Pest Management —Roseville, CA
- $22 - $24 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Travel
- Paid holidays
- Health insurance
Quick Apply
17h
INFORMATION TECHNOLOGY SPECIALIST I
California Health and Human Services Office of Technology and Solutions Integration —Sacramento County, CA
- $6,513 - $10,537 a month
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Free parking
- Paid holidays
6d
Associate Service Desk Technician
Mother Lode Holding Co. —Roseville, CA
- $20.31 - $27.09 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Employee stock purchase plan
- Health insurance
Quick Apply
1d
Desktop Support Engineer (Dispatch /Part-Time) Roseville, -California
Axiom Technologies —Roseville, CA
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years

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IT Help Desk Technician II

RSN Technologies
Folsom, CA

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Professional development assistance

Qualifications

Customer communication
CCNA
Windows
Microsoft Office
Productivity software support
Desktop (troubleshooting support)
Active Directory
IT department experience
Help desk
VPN

Full Job Description

This is a Level II helpdesk position, with excellent opportunity for the right candidate to grow their career in information technology. At RSN we strive to promote from within our own team. From this position you will have opportunity to grow into other technical roles such as Systems Admin, Network or Systems Engineer, Software Engineer, Cybersecurity, or even Operational Management.

We are looking for candidates with a strong work ethic, excellent interpersonal skills, who is ready to learn and become part of a close team of IT professionals that leave their ego at the door. Strong attention to detail is a must for all positions. You will be exposed to IT best practices as well as bleeding edge concepts and ideas in networking, enterprise voice systems, enterprise WiFi systems, Office 365, Azure, Active Directory, virtualization, scripting, Cybersecurity, and much more. There is no shortage of things to learn, classes to take, and plenty of opportunities for the right candidate.

Our ideal candidate will also have low voltage experience. Although you will not be pulling wire, you must know how to terminate CAT5/6. You will also need to know how to tone out multiple 66 blocks and be able to punch down 66/110 blocks.

This position will be working out of our office with some travel to customer locations to install Phone Systems, Enterprise WiFi, Network equipment, Computers and other equipment.

Responsibilities and Duties

Learn/Interact with our Helpdesk systems, Endpoint Management Tools, and Documentation system.
Receive systems from customer that might need minor hardware repair and re-imaging.
Take support calls and call center escalations.
Troubleshoot workstation and laptop operating systems (Window 10/11).
Troubleshoot Microsoft Office apps.
Work with the acquisition team when applicable when onboarding new customers and locations.
Network troubleshooting
Mobile Device Management
Phone System Installation and Troubleshooting
AD and M365 User/Mailbox Administration
Have a lot of patience to work with customers remotely that do not understand computers.

Qualifications and Skills

High school diploma or GED
Demonstrated knowledge of all Windows Desktop Operating systems, Microsoft Applications/Office , Windows Server, and security practices.
Minimum 3-5 years’ experience as an IT help desk technician, or equivalent demonstrated skill levels.
Hands-on troubleshooting experience with Windows 10 & 11, MS Office, etc.
Knowledge of basic network protocols and LAN/WAN environments, including routing, switching, VPN, and physical wiring infrastructure.
Strong PC and troubleshooting skills
Strong knowledge of Physical Network Connectivity, hardware, PCs, Laptops, Network Cards, and RAM
An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent communication skills
Ability to work with peers in a team effort
Demonstrated ability to manage multiple priorities and deadlines
A well-organized and self-directed individual who is able to work with minimal amount of supervision
Capability to efficiently complete tasks in a fast-paced environment
Ability to self-start and be versatile in a dynamic environment
Ability to work extended hours, weekends, and holidays pursuant with industry demands
Ability to work a rotating on-call shift

PREFERRED QUALIFICATIONS:

CompTIA A+
Cisco CCNA
Microsoft MS100 and/or MS101

WORK ENVIRONMENT:

Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, as well as traveling to customer locations nationally. Mode of transportation for travel typically will include automobile and plane.

PHYSICAL REQUIREMENTS:

Ability to sit or stand for prolonged periods of time, work in confined space (ie wiring closet or physically connecting PC equipment on or under desks), lift up to 50 lbs, and climb a ladder.

Benefits

Pre-employment drug screening and background checks are required. The company offers a competitive salary and benefits package. EOE. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status.

RSN Technology Systems is committed to maintaining a productive, drug-free workplace that keeps employees and customers safe from harm.

Job Type: Full-time

Salary: $55,000 - $65,000 DOE

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Professional development assistance

Schedule:

8 hour shift
Weekdays
On call rotating

Education:

High school or equivalent (Preferred)

Experience:

Help desk: 3 year (Preferred)
Windows: 3 year (Preferred)

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in elk grove ca

IT Help Desk Technician II

IT Helpdesk Technician

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Remote Help Desk Technician

IT Help Desk Coordinator

IS Support Analyst I

IT Support Technician

IT, Implementation, and Support Technician I

System Support Engineer

Sr. Help Desk Technician

Help Desk Specialist

Sr. Help Desk Analyst

INFORMATION TECHNOLOGY ASSOCIATE

IT Support Specialist

Business Member Support Service Center Representative

IT Support Technician

IT Support Assistant

INFORMATION TECHNOLOGY SPECIALIST I

Associate Service Desk Technician

Desktop Support Engineer (Dispatch /Part-Time) Roseville, -California

I want to receive the latest job alert for help desk support in elk grove ca

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