Top 15 Admissions advisor Jobs in Ellicott City Md

Virtual Service Representative (Call Center, on site) - Part Time
Community College of Baltimore County —Catonsville, MD
- $19.07 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Mid-level
- Free parking
- 403(b)
Assistant Director Admissions (Admissions)
Johns Hopkins University —Baltimore, MD
- $55,800 - $97,600 a year
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
Patient Financial Advisor, PT Evening Shift, Rehab Admissions
Adventist HealthCare —Gaithersburg, MD
- $19.64 - $25.65 an hour
- Part-time
- Pass drug screening
- Mid-level
- Windows
- Free parking
- AD&D insurance
Student Services Coordinator and Undergraduate Academic Advisor
University of Maryland —College Park, MD
- $62,000 - $66,000 a year
- Full-time
- Background check
- Google Workspace
- Customer service
1d
Financial Aid Advisor
Stevenson University —Stevenson, MD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Records Associate, Office of Records and Registration
University of Baltimore —Baltimore, MD
- $46,736 - $51,000 a year
- Overtime
- Mid-level
- Office
- University
- Health insurance
- Dental insurance
Student Finance Advisor
Covista —Columbia, MD
- $20 - $24 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
Academic Advisor
University of Maryland —College Park, MD
- $57,717 - $62,235 a year
- Full-time
- Background check
- School experience
- Customer service
Specialist, Student Central - Part Time (Essex, Dundalk, and Catonsville campuses)
Community College of Baltimore County —Essex, MD
- $19.07 an hour
- Part-time
- University
- Associate's degree
- Entry level
- Free parking
- 403(b)
Financial Wellness Advocate
Coppin State University —Baltimore, MD
- $70,000 a year
- Online Application
- Mid-level
- Office
- Residential
Director, Financial Aid Operations & Technology
Community College of Baltimore County —Dundalk, MD
- $87,514 - $144,647 a year
- Full-time
- 3 years
- Master's degree
- SQL
- Free parking
- Paid jury duty
13d
Director, Enrollment Analytics, Planning and AI (Vice Provost for Admissions & Financial Aid)
Johns Hopkins University —Baltimore, MD
- $98,200 - $171,900 a year
- Full-time
- Background check
- Office
- Master's degree

Discover related jobs

Based on your search for admissions advisor jobs.

Clinical Research Coordinator
United Theranostics —Glen Burnie, MD
ACRP or SOCRA certification a plus. Experience with early phase clinical trials required, including patient screening, enrollment, protocol compliance, and…
$70,000 - $98,000 a year
Quick Apply
Customer Service Advocate I (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
Provides first- level problem resolution to member, provider & broker inquiries via telephone by gathering and researching information; examine claim…
$32,256 - $59,136 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Admissions Advisor- Columbus (Hybrid)
MyComputerCareer Inc —Columbus, OH
Perform daily follow-up calls to help prospective students progress toward enrollment. Maintain a high level of engagement with prospective students, with a…
$55,000 - $70,000 a year
Quick Apply
Student Information Specialist
Capital University —Columbus, OH
This includes advising students, faculty and stakeholders on registrar, academic, federal policy and procedures, evaluating extenuating circumstances, answering…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for admissions advisor in ellicott city md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

admissions advisor jobs near ellicott city md

Virtual Service Representative (Call Center, on site) - Part Time

Community College of Baltimore County -
Catonsville, MD

Apply Now

Job Details

Part-time
$19.07 an hour

Benefits

Free parking
457(b)
403(b)

Qualifications

Phone communication
Client inquiry handling
Student database management
Student information system
Data management
Working with students
Customer engagement
Data interpretation
Customer service knowledge base
Telephone systems
Productivity software
Customer information system software
Office phone management

Full Job Description

Salary

$19.07 Hourly

Location

Catonsville, MD

Job Type

Part-Time Staff

Job Number

2026-825

Division

Enrollment and Student Services

Opening Date

11/21/2025

Class Description

The purpose of this class is to provide friendly, courteous, and patient frontline call center chat and text services including support to students and the college community. Provides comprehensive support across various campus services, utilizing technical platforms such as Banner SIS, Element451 CRM, queue management systems, and the TDX knowledge base to enhance service delivery, including but not limited to admissions, financial aid, registration, and student accounts. This role focuses on delivering exceptional customer service and creating a seamless experience for students navigating essential and other college-related services. This position works with prospective, admitted, and current students to provide detailed information about and help with all student services processes from admission through enrollment and applying for graduation, ensuring a seamless and customer-service-oriented experience.

Minimum Requirements

Associates degree or 60 transferable college credits with two (2) years of experience, or High School diploma/GED with four (4) years of experience working with students or customers in a service-oriented environment. At least three (3) years of call center experience. This call center experience must include managing a high volume of inbound and outbound calls. Must be able to understand and respond to inquiries promptly with friendly, courteous and patient communication understandable to all callers.

Proficiency in using student or organizational information systems for accessing and updating student records, customer relationship management (CRM) tools for tracking student engagement and outreach, queue management systems for managing student service flow, and knowledge base platforms for providing accurate and timely information to students. Familiarity with Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive) preferred. Strong technical aptitude with the ability to navigate multiple digital platforms, interpret data, and troubleshoot common system issues. Bachelor’s degree preferred. Bilingual skills preferred.

Class Specific Essential Duties

When speaking with students, faculty, staff, business partners and referring agencies/organizations, by phone, in person or email, the enrollment specialist must:

Assist and provide information, daily to students, faculty, administrators and the college community by email, and primarily on the telephone.
Provide day to day processing of enrollment related paperwork.
Resolve and troubleshoot problems in daily processing of service requests related to areas including enrollment, course selection and refunds.
Process, prepare and validate student documents relating to all aspects of the enrollment process.
Process mail and handle inquiries from internal and external sources to facilitate efficient office operations.
Audit and/or verify student records. Research and resolve discrepancies.
Facilitation of efficient process and data management of student enrollment records.
Serve as essential staff for the College Community to ensure business continuity.

Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

Provide virtual services through phone, chat, text and email support for all CCBC students, faculty, and staff utilizing in-depth knowledge of admissions, bursars, registrar, and financial aid to provide accurate information and support.
Facilitate simultaneous high call volume and student information updates.
Assist prospective students with their admission application and resolving questions related to admissions, and their journey with CCBC.
Guide new admits through the enrollment process.
Triage student questions to ensure advising appointments are only scheduled when necessary, utilizing an appointment system such as SARS Anywhere, Element451 CRM, or another queuing system. Resolve questions quickly when possible, and assign the appropriate advisor for appointments when needed. Ensure students are connected with their assigned academic advisor and schedule follow-up appointments as necessary.
Ensure student’s records are accurate within Banner SIS and Element 451 CRM and assisting them with updating their records as needed.
Utilize the student information system, Banner, to analyze and clarify student accounts, financial aid packages, and payment options, ensuring students receive clear and actionable information to complete their financial aid processes and accept awards.
Educate students about the benefits and requirements for federal and state financial aid and helping them apply for aid via the FAFSA.
Utilize Banner SIS for student registration by assisting students with course selection, registration processes, and ensuring accurate enrollment data. Use Banner Xtender to scan, index, and manage student records, ensuring all documents are properly filed and easily accessible for future reference, while maintaining data integrity and confidentiality.
Solve problems that the student has related to enrollment, payment, retention, and graduation processes.
Navigate confidential student information across multiple systems, ensuring compliance with relevant regulations and privacy standards.
Collaborate effectively with colleagues in Instruction, Student & Academic Affairs, Student Finance, and Enrollment Services, facilitating smooth interactions between students and other departments to enhance service delivery.
Document interactions with students accurately and thoroughly in Element451 CRM, tracking and maintaining records of inquiries, responses, and any follow-up actions taken.
Escalate queries and concerns as necessary to ensure timely resolution and effective support for students.
Participate in software, process, and skill training and professional development. This includes, but is not limited to local, state, and federal compliance regulations. Attend, and occasionally lead, job specific workshops, conferences, trainings, and other professional development opportunities.
Ensure service delivery standards are met as set by Quality Assurance & Intake Management.
Provide technical support to students to facilitate account recovery.

CCBC Part Time Benefits At A Glance

BENEFIT SUMMARY
Supplemental (Retirement Annuities) 403(b) and 457(b)

Tax-sheltered annuities – 403(b). Payroll salary reduction authorization is needed. The form is available on SharePoint Forms/Human Resources Forms.
The 403(b) supplemental retirement plan is available to all CCBC employees (Adjunct Faculty, Part Time Associates and Full Time employees).
Roth 403(b) is a savings feature that is available when you open a 403(b) account. The Roth 403(b) savings feature allows employees to contribute after-tax dollars and then withdraw tax-free dollars from their account upon retirement. The Roth 403(b) savings feature is only offered by the following vendors: TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, Part Time Associates and Full Time employees are eligible to save for retirement using the Roth 403(b) savings feature. Employees may contribute traditional pre-tax 403(b) dollars and Roth 403(b) post-tax dollars simultaneously. The savings limits are combined for the Traditional 403(b) and the Roth 403(b) contributions.
Deferred Compensation Plan — 457(b) offered through VOYA Financial Advisors, Inc. The 457(b) salary reduction authorization form is needed. The form is available on SharePoint Forms/Human Resources Forms.

Parking
Free. Must obtain a parking permit from the Department of Public Safety to use on all campuses.

Sick and Safe Leave
CCBC is pleased to offer paid sick and safe leave for part-time employees. Paid sick and safe leave is earned by all part-time employees including credit and non-credit adjunct faculty, part-time associates and other part-time employees.

Apply Now

Refine Your Search

admissions advisor jobs in ellicott city md

Virtual Service Representative (Call Center, on site) - Part Time

Assistant Director Admissions (Admissions)

Patient Financial Advisor, PT Evening Shift, Rehab Admissions

Student Services Coordinator and Undergraduate Academic Advisor

Financial Aid Advisor

Records Associate, Office of Records and Registration

Student Finance Advisor

Academic Advisor

Specialist, Student Central - Part Time (Essex, Dundalk, and Catonsville campuses)

Financial Wellness Advocate

Director, Financial Aid Operations & Technology

Director, Enrollment Analytics, Planning and AI (Vice Provost for Admissions & Financial Aid)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for admissions advisor in ellicott city md

Explore jobs in more locations

Class Description

Minimum Requirements

Class Specific Essential Duties

Position Specific Essential Duties

Job Seeker Tools

Employer Tools

Browse

Stay Connected