Top 24 Front desk agent Jobs in Erie, Pa

Front Desk Agent
Homewood Suites By Hilton Erie, PA —Erie, PA
- $14.00 - $14.25 an hour
- Part-time
- Background check
- Computer literacy
- Office
Quick Apply
Receptionist - On-site Front Desk - Rotational - Part Time - SVH
Allegheny Health Network —Erie, PA
- Part-time
- High school diploma or GED
- Organizational skills
- Computer skills
11d
Front Desk Receptionist
LECOM Health —Erie, PA
- Full-time
- Computer literacy
- High school diploma or GED
- Medical terminology
- AD&D insurance
- Health insurance
Front Desk Agent
Homewood Suites Erie —Erie, PA
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Agent
Holiday Inn Erie —Erie, PA
- $14 an hour
- Urgently hiring
- Computer literacy
- Hotel
- Computer skills
Quick Apply
Front Desk Receptionist
Orthopaedic Solutions LLC. —Erie, PA
- From $16 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant/Front Desk Admin
CENTRAL OUTREACH WELLNESS CENTER LLC —Erie, PA
- $20 - $25 an hour
- Full-time
- HIPAA
- Computer skills
- Communication skills
Quick Apply
14d
Receptionist / Front Desk Associate (Part-Time)
The Residence at Presque Isle Bay —Erie, PA
- $14 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
5d
Front Desk Associate
J.L. Nick & Associates —Erie, PA
- Weekends as needed
- Word processing
- Computer literacy
- High school diploma or GED
Quick Apply
Front Desk Associate
Planet Fitness —Erie, PA
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Front Desk Associate
Zimm Cataract and Laser Center (ZCLC) —Erie, PA
- Full-time
- Surgery
- Basic math
- HIPAA
- Health savings account
- AD&D insurance
Overnight Front Desk Associate
Planet Fitness —Erie, PA
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Front Desk Associate
Baymont Inn & Suites —Erie, PA
- $12 - $15 an hour
- Part-time
- In person
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
13d
Night Audit - Part Time
Holiday Inn Erie —Erie, PA
- $14 an hour
- Part-time
- Hotel
- Cleaning
- Computer skills
Quick Apply
Guest Service Agent
Erie TownePlace Suites by Marriott —Erie, PA
- $13 - $16 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
13d
Guest Service Representative
Nothing Bundt Cakes #0839 —Erie, PA
- $11 - $13 an hour
- Part-time
- Bakery
- Entry level
- 401(k)
- 401(k) matching
Quick Apply
7d
Night Audit
White Lodging Services Corporation —Erie, PA
- Weekends as needed
- Hotel
- Front desk
- Ability to stand for extended periods
- Paid parental leave
- Disability insurance
Quick Apply
Night Auditor (Overnight Front Desk)
La Quinta Inns & Suites —Erie, PA
- $12 - $14 an hour
- Part-time
- In person
- Hotel
- High school diploma or GED
- In-person
- Paid training
- Employee discount
Quick Apply
13d
Night Auditor
Erie TownePlace Suites by Marriott —Erie, PA
- $14 - $16 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
13d
Hotel Night Auditor
Schulte Hospitality Group —Erie, PA
- $15 - $16 an hour
- Weekends as needed
- Background check
- Writing skills
- Basic math
- Paid parental leave
- Paid holidays
Quick Apply

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front desk agent jobs near erie, pa

Front Desk Agent

Homewood Suites By Hilton Erie, PA
Erie, PA

Quick Apply

Job Details

Part-time
$14.00 - $14.25 an hour

Qualifications

Computer operation
Customer communication
Confidential information handling
Computer literacy
Client rapport building
Client inquiry handling
Answering guest questions
High school diploma or GED
Computer skills

Full Job Description

Overview

Join our dynamic team as a Front Desk Agent, where your vibrant personality and organizational prowess will create a welcoming environment for clients, visitors, and staff alike. This role offers an exciting opportunity to be the first point of contact in a fast-paced office setting, ensuring smooth operations and exceptional customer service. Your technical skills and attention to detail will be vital in managing administrative tasks efficiently while fostering positive client interactions. We are committed to providing a paid, engaging position that values professionalism, communication, and organizational excellence.

Duties

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Experience
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

This role is ideal for motivated individuals who thrive in lively environments, possess excellent communication skills, and are eager to contribute to a professional yet welcoming atmosphere. We look forward to welcoming a proactive team player ready to excel in a vibrant office setting!

Pay: $14.00 - $14.25 per hour

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in erie, pa

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