Top 45 Customer support & quality assurance specialist Jobs in Evansville, In

Credit System and QA Specialist
United Fidelity Bank, fsb —Evansville, IN
- Weekends as needed
- Computer literacy
- Research
- Mid-level
Quick Apply
3d
Escalation Specialist
OneMain General Services Corporation —Evansville, IN
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Employee stock purchase plan
- Paid holidays
7d
Bankruptcy Specialist
OneMain Financial —Evansville, IN
- Full-time
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
5d
Operations Support Specialist
OneMain Financial —Evansville, IN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Paid holidays
Customer Support & Quality Assurance Specialist
Evansville Regional Economic Partnership —Evansville, IN
- From $52,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Customer Account Specialist
Amcor Rigid Packaging USA, LLC —Evansville, IN
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- Paid parental leave
- Health savings account
Quick Apply
11d
Customer Support Specialist- Evansville
Flanders Electric Motor Service Inc —Evansville, IN
- $20 - $28 an hour
- Full-time
- ERP systems
- Mid-level
- Office
Quick Apply
4d
CX Specialist - Midwest
Flanders Electric Motor Service Inc —Evansville, IN
- $28 - $36 an hour
- Overtime
- Writing skills
- ERP systems
- Mid-level
Quick Apply
4d
Digital Marketing Onboarding Specialist
VIV —Newburgh, IN
- $55,000 - $65,000 a year
- Hybrid work
- Marketing
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off
Quick Apply
Customer Specialist I HME - PRN
Deaconess Health System —Evansville, IN
- PRN
- Office
- Administrative experience
- High school diploma or GED
- Opportunities for advancement
Client Care Specialist II
Old National Bank —Evansville, IN
- $17.00 - $29.75 an hour
- Overtime
- Bilingual
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Billing Relations Specialist I
Deaconess Health System —Evansville, IN
- Day shift
- Hybrid work
- Medical office experience
- Mid-level
- High school diploma or GED
14h
Dental Call Center Specialist - HRI Dental
Health Resources, Inc. —Evansville, IN
- Full-time
- Sales
- High school diploma or GED
- 1 year
Quick Apply
Lab QA Regulatory Specialist
Deaconess Health System —Evansville, IN
- Mid-level
- Experience equivalent to degree accepted
- Associate's degree
Fielding Quality Control Specialist
Metronet Associates, LLC —Evansville, IN
- Mid-level
- High school diploma or GED
- Military encouraged
- Disability insurance
- 401(k) matching
Quick Apply
Client Account Specialist
Signarama Evansville —Evansville, IN
- $17 - $21 an hour
- Overtime
- Background check
- Clean driving record
- Computer literacy
- Profit sharing
- Health insurance
Quick Apply
6d
Customer Experience Specialist, Gallery
Tesla —Evansville, IN
- Weekends as needed
- Dealership
- Driver's License
- 1 year
- Commuter assistance
- Health savings account
Treasury Management Support Specialist
First Federal Savings Bank —Evansville, IN
- Full-time
- Microsoft Word
- Office
- High school diploma or GED
Quick Apply
Client Care Specialist Lead
Old National Bank —Evansville, IN
- Overtime
- Bilingual
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Lending Quality Assurance Specialist
United Fidelity Bank, fsb —Evansville, IN
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick Apply
10d

I want to receive the latest job alert for customer support & quality assurance specialist in evansville, in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & quality assurance specialist jobs near evansville, in

Call Center Representative jobs in Evansville, IN

Controls Engineer jobs in Evansville, IN

Quality Assurance Specialist jobs in Evansville, IN

Treasury Manager jobs in Evansville, IN

Customer Specialist jobs in Evansville, IN

Operations Associate jobs in Evansville, IN

Referral Specialist jobs in New York, NY

Client Specialist jobs in Florida

Client Specialist jobs in Stamford, CT

Environmental Health Specialist jobs in California

Client Specialist jobs in Ohio

Product Support Specialist jobs in Chicago, IL

Client Specialist jobs in Pickerington, OH

Global Escalations Specialist jobs in Charlotte, NC

Global Escalations Specialist jobs in Cambridge, MA

Patient Access Specialist jobs in Oklahoma City, OK

Global Escalations Specialist jobs in Remote

Provider Enrollment Specialist jobs in Florida

Peer Support Specialist jobs in Orange County, CA

Benefits Specialist jobs in Columbia, SC

Credit System and QA Specialist

United Fidelity Bank, fsb -
Evansville, IN

Quick Apply

Job Details

Full-time
3 days ago

Qualifications

Computer operation
Data analytics
Lending
Productivity software
Banking

Full Job Description

It's fun to work at a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

Job Summary:

The Credit System and QA Specialist will assist with various projects and processes within the organization, primarily with the Credit and Lending teams. This role will assist in report writing and developing procedures related to Credit and Lending.

Essential Job Functions include, but are not limited to:

Provide support for the commercial loan operations system which includes:
- Act as primary backup to the Officer, Credit System and Process Administrator.
- User support and troubleshooting.
- Stay current with system enhancements
- Assist with ongoing improvement projects, including set up and testing for new features.
- Assist with developing system reports upon request.
Support the credit and lending leadership team with driving process improvement which includes:
- Assist with developing and implementing strategies to optimize processes, which may involve redesigning workflows, introducing new technologies, or revising procedures.
- Provide additional support to various departments to ensure processes are aligned through the organization, facilitating communication and resolving issues.
Assist the credit and lending leadership team with key project phases such as initiation, planning, testing, execution, monitoring, and closure.
Collaborate with appropriate team members to design, develop and deliver end-user documentation in both technical and user-friendly language, including procedures.
Research and troubleshoot issues when they arise. Prioritize and escalate issues by working with team members and/or external vendors to resolve.
Assist credit and lending team with training including:
- Train users in new or updated processes
- Provide ongoing support and troubleshoot any issues users encounter with processes.
Provides back up when needed for any departmental functions.
Remain current on all areas of lending regulations.
Actively maintain a working knowledge of systems and procedures.
Maintains courteous and effective communication with internal and external customers.
Maintains confidentiality, ensuring client privacy.
Complies with all rules and regulations associated with lending.
Perform duties related to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. In accordance with the Americans with Disabilities Act, Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills and Abilities Required to Perform Essential Job Functions:

Strong organizational skills, the ability to manage multiple tasks simultaneously, and a thorough understanding of operational best practices.
Confident decision-making abilities and the skill to use sound judgement about the timing of choices; particularly the ability to make informed, responsible decisions with limited information or under considerable amounts of stress.
Effective critical thinking skills and the ability to analyze potential project outcomes with the adaptability to redirect attention as needed to meet targets and deadlines.
Proficient verbal and written communication skills.
A positive and proactive approach to work, demonstrating enthusiasm, adaptability, and the ability to maintain composure and professionalism in stressful or adverse conditions.
Proficient computer literacy, including comfort with Microsoft systems and Office Suite.
Ability to work independently with minimal supervision.

Education, Experience and Qualifications:

Bachelor’s degree in Project Management, Business Administration, a related field, or a 3+ years commensurate combination of education and experience in lieu of a degree.
1+ years of data analysis experience.
1+ years of experience, with understanding of lending operations and related controls required.
Experience in Abrigo Sageworks preferred.

Physical Requirements of Essential Job Functions:

The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighing up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc. Weekend and evening work will be required.

Working Conditions:

Typical office environment.
Extended viewing of computer screens.
Periodic travel between locations.
Regular office hours are Monday through Friday from 8 am – 5 pm. Occasional weekend and evening work may be required.

The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above.

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

Quick Apply

Refine Your Search

customer support & quality assurance specialist jobs in evansville, in

Credit System and QA Specialist

Escalation Specialist

Bankruptcy Specialist

Operations Support Specialist

Customer Support & Quality Assurance Specialist

Customer Account Specialist

Customer Support Specialist- Evansville

CX Specialist - Midwest

Digital Marketing Onboarding Specialist

Customer Specialist I HME - PRN

Client Care Specialist II

Billing Relations Specialist I

Dental Call Center Specialist - HRI Dental

Lab QA Regulatory Specialist

Fielding Quality Control Specialist

Client Account Specialist

Customer Experience Specialist, Gallery

Treasury Management Support Specialist

Client Care Specialist Lead

Lending Quality Assurance Specialist

I want to receive the latest job alert for customer support & quality assurance specialist in evansville, in

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected