Top 68 Technical support Jobs in Everett Wa

Technical Support Representative
Leviton Manufacturing —Bothell, WA
- $48,000 - $55,000 a year
- Full-time
- Mid-level
- Analysis skills
- Quality control
- Health savings account
- Paid holidays
IT Support Specialist
Electric Mirror LLC —Everett, WA
- $36.00 - $43.25 an hour
- Full-time
- 5 years
- System design
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
IT Support Technician
First Fed —Seattle, WA
- $24.94 - $42.40 an hour
- Full-time
- Office
- Windows
- High school diploma or GED
- Mileage reimbursement
- Health insurance
Quick Apply
IT Technician I
Altasciences —Everett, WA
- $22 - $28 an hour
- Full-time
- Research
- 1 year
- Communication skills
- Paid holidays
- Health insurance
School Technology Specialist
Northshore School District 417 —Bothell, WA
- $29.86 - $36.13 an hour
- Online Application
- Classroom
- 18 years or older
- Computer literacy
- AD&D insurance
- Disability insurance
IT Help Desk I
Angel Of The Winds Casino Resort —Arlington, WA
- From $22 an hour
- Weekends as needed
- Research
- Windows
- Microsoft Office
Quick Apply
Technical Support Engineer (Everett, WA)
Fluke —Everett, WA
- $51,300 - $85,700 a year
- Engineering
- 1 year
- Leadership
Software Support Analyst – Substitute/On-Call
Northwest Educational Service District —Everett, WA
- $49.10 an hour
- On call
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee assistance program
IT Support Specialist
AIT —Bothell, WA
- $31.25 - $38.46 an hour
- Overtime
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
IT Specialist
Dick's Drive-Ins, Ltd., L.P. —Seattle, WA
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Quick service & fast food restaurant
- Mileage reimbursement
Quick Apply
Customer Service Administrator I
Crane Aerospace & Electronics —Lynnwood, WA
- $30.50 - $38.58 an hour
- Overtime
- Background check
- Microsoft Excel
- ERP systems
- Paid holidays
- Disability insurance
Video Game Fulfillment - Tech Support Associate
Fully Loaded Electronics —Everett, WA
- $20 an hour
- Email
- English
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
ICONIX Waterworks —Snohomish, WA
- $28.00 - $33.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
IT Technician III
Altasciences —Everett, WA
- $32 - $44 an hour
- 5 years
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
IT Support Associate II, OTS
Amazon.com Services LLC —Arlington, WA
- $23 - $37 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Support Specialist
Kendall Auto Group —Marysville, WA
- Weekends as needed
- Dealership
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Engineer I, LEO IT Services
Amazon Kuiper Manufacturing Enterprises LLC —Everett, WA
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- AD&D insurance
- Health insurance
Technical Support Technician for POS
TSMS GROUP INC —Bellevue, WA
- $25.36 - $40.00 an hour
- Part-time
- Bilingual
- Mid-level
- Windows
- Health insurance
- 401(k)
Quick Apply
11d
Help Desk Technician
KELLEY CREATE —Bothell, WA
- $22 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Paid training
Quick Apply
IT Support Analyst II
Vimly Benefit Solutions —Seattle, WA
- $55,000 - $65,000 a year
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
1d

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Technical Support Representative

Leviton Manufacturing -
Bothell, WA

Apply Now

Job Details

Full-time
$48,000 - $55,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Volunteer time off
Bereavement leave

Qualifications

Spreadsheets
Productivity software

Full Job Description

About Leviton:

At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtful solutions that help make its customers' lives easier, safer, more efficient, and more productive. We recognize that our people are our greatest asset. We ASK questions, EMBRACE challenges, SEEK new perspectives, and ANTICIPATE what comes next. It's about each person bringing skills and passion to a challenging and constantly changing world.

Overview:

The Technical Support Representative (TSR) is responsible for supporting internal and external customers technical inquiries via phone, email, Live chat regarding Leviton's product lines. The TSR will recommend solutions based on the technical nature of the inquiry. This position will also be responsible to provide feedback to assist with improving products and training, identifying possible QC issues as well as identifying opportunities that can improve efficiencies that will ultimately improve the customer experience. This position works under moderate supervision and is expected to perform to set departmental standards.

Responsibilities:

Responds to all technical inquiries on Leviton product lines via all media channels including; phone, email, Live-chat, and web inquiries
Trouble shoots and resolves installation problems as described by the customer/caller and escalates where necessary to other functions within the organization e.g., marketing, sales, product managers, engineers, quality assurance, etc.
Ensures the timely response to all inquiries of a technical nature; these questions may come from field sales, customer service, distributors, home owners, contractors, specifier, architects, etc., regarding product information, specifications and applications of new and existing products
Provides assistance to handle competitive cross reference requests when needed
Helps to specify Leviton products, inclusive of answering questions concerning installation or use, according to individual customer needs
Support the company's quality program by vetting customer concerns and entering quality concern tickets as needed
Collaborates with and provides critical feedback to management about Leviton product, training needs and departmental improvements to help improve efficiencies

Qualifications:

Motivated to find creative solutions to improve processes and customer experience
Excellent technical problem-solving and analytical skills, and ability to think independently
Sense of ownership, sound judgment in analyzing and recommending solutions
Able to work under general supervision
Ability to summarize complex topics in both written and verbal format with excellent technical communication skills
Ability to effectively interact with coworkers, along with internal and external customers and key stakeholders

Education & Experience:

4- year undergrad degree or Associates degree from an accredited institution preferred
Minimum 1 year customer service (including written customer communication) and/or product support experience required
Experience with Microsoft Excel and Office Suite required
Experience handling customers both verbally and via emails
Experience with audio/video, telecommunications and/or data communications highly preferred
Microsoft Dynamics experience a plus

What We Offer:

Comprehensive benefits include:

Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
Life, Disability, Accident and Critical Illness insurance options
Up to 11 paid Holidays
Up to 18 days Paid Time Off

Other perks include Volunteer Time Off, Tuition Reimbursement, Health Advocacy Program, Bereavement Leave, and additional wellness incentive programs.

For more information about benefits, please go to: https://careers.leviton.com/benefits

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Leviton is committed to transparency and security in the recruitment process and will never ask for financial information, payment, or government identification numbers during the application process. For any questions, or to ensure the legitimacy of a job posting, visit the Leviton career site, or contact us at 631.812.6544.

The future looks brighter than ever. Join our team now!

Salary Range: (48,000 - 55,000 per year)

Hashtags

: #LI-LS1, #MON, #IND-NS

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Refine Your Search

technical support jobs in everett wa

Technical Support Representative

IT Support Specialist

IT Support Technician

IT Technician I

School Technology Specialist

IT Help Desk I

Technical Support Engineer (Everett, WA)

Software Support Analyst – Substitute/On-Call

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Customer Service Administrator I

Video Game Fulfillment - Tech Support Associate

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IT Technician III

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IT Support Specialist

IT Support Engineer I, LEO IT Services

Technical Support Technician for POS

Help Desk Technician

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