Description
State Title: Professional Services Specialist 3
Bargaining Unit: AFT
Employment Type: 35 hours per week/Full-time
Internal salary: range21/$63,833.23 - $102,164.26
External salary: range 21/$63,833.23 - $73,415.99
UNION POSITIONS: The internal salary range is used for applicants who are current NJ state employees with underlying classified status for promotional calculations who meet the requirements below. The external salary range is used for candidates who are not NJ state employees who meet the requirements below.
About TCNJ
Founded in 1855, TCNJ offers a highly personalized and collaborative liberal arts education with over 7,400 undergraduates and 700 graduate students. The college is consistently ranked among the top comprehensive colleges in the nation, offering small classes, a 13:1 student-faculty ratio, and an immersive living-learning experience. With a 4-year graduation rate ranked #1 in New Jersey and #9 among U.S. public institutions, TCNJ is a model for public higher education.
The Office of Enterprise Infrastructure offers essential networking, systems administration, and customer-focused services to ensure the efficient and cost-effective use of communication and computing technologies by faculty, staff, and students at TCNJ. Information Technology/Enterprise Infrastructure provides campus-wide support for administrative and academic computing applications and services. This position is within the Enterprise Infrastructure networking group, which is responsible for installing, maintaining, and configuring campus network equipment as well as the data, telephone, and CATV cable systems.
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Troubleshoot and/or repair data and voice connections in academic/administrative offices, classrooms, residence halls and exterior locations.
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Maintain and update documentation for campus cabling and networking infrastructure.
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Participate actively in a team environment for the design development and coordination of wiring projects for both the inside & outside cabling plant.
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Assist network staff in equipment installation and troubleshooting data networking problems.
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Assess and troubleshoot multi-pair communications cable infrastructure for both inside and outside plant installations.
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Assists in troubleshooting Cable TV service and signal problems on trunk and distribution plant.
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Other related duties as assigned.
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Graduation from an accredited college with a Bachelor's degree supplemented by a Master's degree in a field related to the position to be filled or equivalency.
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Requires four years of practical experience installing, troubleshooting, and maintaining a multi-building copper voice/data/CATV cabling infrastructure and racked equipment and cabling systems. Such systems include feed, riser, and station distribution cables. In particular, this includes demonstrating the following:
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The application of technical standards and practices dictating the termination and certification of UTP and coaxial station cabling.
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The application of local, site-specific design and operations standards for infrastructure systems.
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Experience troubleshooting and repairing UTP and coaxial station cabling.
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Experience testing, troubleshooting, and repairing feed and riser cables.
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Experience applying EIA/TIA standards for communications interconnects in voice and data applications.
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Knowledge of communications cable installation within renovation and new construction spaces. Skilled in termination and testing of various twisted-pair and coaxial communications media. Ability to read and interpret schematics, floor plans, and/or construction drawings. Able to coordinate, certify, and document communications cabling installations.
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Knowledgeable in using testing tools and apparatus (such as multimeters, time-domain reflectometers, intelligent network cable testers, etc.). Skilled in interpreting results from to assess the quality, condition, and/or performance of twisted-pair and coaxial communications media in both active (connected) and disconnected circuits. Ability to select the proper testing method and apparatus required for the application. Experience working in a mixed voice/data termination installation.
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Ability to interpret connector and cable schematics and apply this information to the troubleshooting, specification, selection, or construction of custom cable assemblies and/or adapters.
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Knowledge and experience working with intra- and inter-building communications cabling distribution facilities in a multi-building campus environment. Knowledge of and experience with cable splicing, cross-connection, labeling, and termination principles. Skilled in the techniques for cross-connection, communications cable labeling, and communications cable termination. Experience working in an environment employing a variety of UTP cable termination hardware (e.g., 110, 66, Krone).
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Knowledge of and experience working on racked equipment and cabling systems in data centers and building distribution facilities. Skilled at interpreting and applying local, institution-specific principles of equipment organization and cable management.
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Knowledge and experience in the general use of a computer and typical office applications (email, web browsing, word processing, spreadsheet, etc.), as well as the ability to apply oneself to learning new computer applications.
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Experience in communications distribution design for all levels of twisted-pair, coaxial and/or fiber-optic cable plant preferred.
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Knowledge and experience maintaining and troubleshooting coaxial and fiber-optic cable distribution systems preferred.
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Experience with configuration and troubleshooting of enterprise network switches preferred.
Persons with disabilities may request reasonable accommodations in order to perform the essential functions of the position. If the requested accommodation(s) cannot be made because it would cause the employer undue hardship, the applicant may not be eligible for the position.
Employment at TCNJ is contingent upon the successful completion of an applicable background check, reference checks, and verification of identity and authorization to work in the United States (Form I-9).
Accommodation: Applicants who require a reasonable accommodation to apply or interview should contact [email protected].
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Comprehensive benefit plans covering medical, dental and prescription plans
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Generous leave entitlements program and Energy Savings Program
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Employee and dependent Tuition Waiver and Reimbursement Program
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Pension, retirement, and deferred compensation plans, group life insurance
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Employee Assistance Program (EAP)
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Employee affinity groups
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New Jersey State Employee Discount Program (Pet insurance, cell phone plan discounts, discounted amusement park tickets, etc.)
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Access to extensive learning opportunities
To view a comprehensive list of benefits available to employees, visit our Health Benefits Plans and Programs page to learn more!
How to Apply
Qualified candidates should apply online and submit a letter of interest, resume (CV), as well as the names and contact information for three professional references. Applications will be considered until a viable finalist has been found.
Work Locations: Green Hall - Enterprise Infrastructure 2000 Pennington Rd Ewing Township 08628
