Top 610 Manager Jobs in Fairmont, Wv

Customer Service Manager
Swanson Industries —Morgantown, WV
- Full-time
- 5 years
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Human Resources Manager
CHEAT LAKE ANIMAL HOSPITAL —Morgantown, WV
- From $50,000 a year
- Full-time
- Background check
- Mid-level
- In-person
- Health insurance
- Dental insurance
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Manager of Communications
Morgantown Utility Board —Morgantown, WV
- $46,675 - $70,000 a year
- Full-time
- Background check
- Marketing
- Customer service
- Health savings account
- Health insurance
9d
Branch Manager
Burwell Material Handling, LLC —Bridgeport, WV
- Background check
- Clean driving record
- Pass drug screening
- Paid parental leave
- Paid holidays
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Store Manager
SHOE SHOW —White Hall, WV
- Full-time
- Merchandising
- Mid-level
- Travel
- Health insurance
- Dental insurance
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4d
Assistant Manager
Applebee's —Fairmont, WV
- $60,000 - $64,000 a year
- Weekends as needed
- Casual dining restaurant
- ServSafe
- Cooking
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Office Manager
Pressley Ridge —Morgantown, WV
- Monday to Friday
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
General Manager, Fairmont WV
VP Management —Fairmont, WV
- $50,000 - $85,000 a year
- Full-time
- Hotel
- Senior level
- Health insurance
- Paid time off
Quick Apply
Store Manager
GNC Holdings LLC —White Hall, WV
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- Merchandising
- Store discount
- Paid parental leave
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Community Disaster Program Manager
American Red Cross —Morgantown, WV
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
8d
Community Manager
TM ASSOCIATES MANAGEMENT INC —Fairmont, WV
- Full-time
- Writing skills
- English
- Mid-level
- Health insurance
- Dental insurance
1d
store manager-Morgantown/Fairmont, WV
Starbucks —Morgantown, WV
- $58,800 - $82,300 a year
- Weekends as needed
- Military
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
6d
Assistant Manager
Panera —Fairmont, WV
- $17.00 - $29.84 an hour
- Sales
- Mid-level
- Mentoring
- Profit sharing
- Health insurance
Quick Apply
Plant Manager
Greer Limestone —Morgantown, WV
- Full-time
- Background check
- 5 years
- English
- Health savings account
- Relocation assistance
Quick Apply
3d
Associate Construction Project Manager
Lombardi Development Company —Morgantown, WV
- Email
- Background check
- Construction site
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
1d
Registered Nurse Case Manager
Family Services of Marion and Harrison Counties —Fairmont, WV
- $25 - $30 an hour
- Full-time
- Nursing
- RN License
- Hospital
- Mileage reimbursement
- Health insurance
Quick Apply
3d
Hourly Manager - 1230
Burger King —Morgantown, WV
- $13 - $15 an hour
- Part-time
- ServSafe
- Basic math
- English
- Disability insurance
- Health insurance
Quick Apply
General Manager - 1240
Burger King —Westover, WV
- $14 - $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Assistant Manager
Par Mar Stores —Reedsville, WV
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Hourly Manager - 1240
Burger King —Westover, WV
- $13 - $15 an hour
- Part-time
- ServSafe
- Basic math
- English
- Disability insurance
- Health insurance
Quick Apply

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Customer Service Manager

Swanson Industries -
Morgantown, WV

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing customer accounts
Customer communication
Safety protocol adherence
Spreadsheets
High school diploma or GED
Bachelor's degree
Attention to detail
Organizational skills
Productivity software
Cross-functional communication

Full Job Description

JOB SUMMARY:

Oversees the daily operations of the Swanson customer service department, leading customer service representatives in successfully achieving company initiatives. The successful candidate in this role will need to clearly and effectively communicate at all levels of the organization, ensuring an exceptional customer experience. From orders to invoices to the daily issues that arise within the department, this position will interface with customers regularly, and act as the liaison between the customer and the company.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Manage daily workflow within the customer service department.
Create and track customer service goals.
Receive and implement customer feedback to improve the quality of service.
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly, including but not limited to orders, quotes, invoices, billing, payments, pricing, company policy and procedures.
Receive, review, and process orders.
Receive customer correspondence and resolve customer complaints.
Maintain balance between company policy and customer benefit. Partner with Sales, Marketing, Purchasing, and Operations to solve issues in the best interest of both the company and the customer.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer experience.
Document customer interactions and transactions. Ensure that all invoices are handled daily for all customer accounts.
Establish and maintain assigned customer accounts for accurate information.
Occasional travel to Swanson operations for training and team meetings.
Compile and generate reports as they relate to customer service.
Enhance professional growth and development through participation in educational programs, current literature, meetings, and workshops.
Perform related duties as assigned.
Maintain compliance with all company policies and procedures.

EDUCATION AND WORK EXPERIENCE REQUIREMENTS:

Must have a high school diploma.
Bachelor’s degree in business administration or related field, preferred.
Must have five (5) years of previous customer service experience.
Previous customer service manager experience preferred.
Exceptional computer skills; Microsoft Word, Excel, and Google-based applications.
Strong decision making and analytical abilities.
Highly developed sense of integrity and commitment to customer satisfaction.
Effective written and verbal communication skills.
Detail oriented with the ability to perform work under minimal supervision.
Ability to effectively communicate (both written and verbal) with internal and external customers.
Proven ability to meet deadlines and follow directions.

PHYSICAL REQUIREMENTS:

Ability to safely and successfully perform the essential job duties consistent with ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
Ability to work safely and adhere to the Swanson Safety System in daily job duties.
Ability to sit for extended periods of time.
Must be able to lift and carry up to 30 lbs.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Experience:

Customer Service: 3 years (Preferred)
Management: 3 years (Preferred)
ERP Manufacturing: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

manager jobs in fairmont, wv

Customer Service Manager

Human Resources Manager

Manager of Communications

Branch Manager

Store Manager

Assistant Manager

Office Manager

General Manager, Fairmont WV

Store Manager

Community Disaster Program Manager

Community Manager

store manager-Morgantown/Fairmont, WV

Assistant Manager

Plant Manager

Associate Construction Project Manager

Registered Nurse Case Manager

Hourly Manager - 1230

General Manager - 1240

Assistant Manager

Hourly Manager - 1240

I want to receive the latest job alert for manager in fairmont, wv

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