Top 12 It help desk Jobs in Flagstaff, Az

Client Services Technician I
Coconino Community College —Flagstaff, AZ
- $21.55 - $26.29 an hour
- Full-time
- Computer Science
- Assembly
- University
- Wellness program
- Paid holidays
IT Team (In Person)
Arizona Snowbowl —Flagstaff, AZ
- Part-time
- Mid-level
- No degree
- In-person
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4d

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Northern Arizona Council of Governments —Flagstaff, AZ
Working under administrative supervision and with high technical difficulty, this provides support for implementation, troubleshooting and maintenance of…
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Client Services Technician I

Coconino Community College -
Flagstaff, AZ

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Job Details

Full-time
$21.55 - $26.29 an hour

Benefits

Wellness program
Paid holidays
Disability insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Benefits from day one
Life insurance
Paid sick time

Qualifications

Desktop computer repair
Knowledge management
Computer operation
Streaming video systems operation
Network troubleshooting
Live streaming
Computer Science
iOS support
Serving clients
Phone communication
Procedural guides
Associate's degree in computer science
Software deployment
iOS
Event audio equipment operation
Hardware maintenance
Android support
Information Systems
Printer (troubleshooting support)
Software installation
Android
User training (technical support)
AV installation within event venues
Assembly
Cultural competency
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Office equipment installation
Computer management

Full Job Description

Position Summary

Provides advanced technical support to both the Administrative and Academic Computing areas on computer hardware, software, peripheral equipment, and multimedia for all sites in the college district. Provides training on college software applications, hardware, and distance learning applications for college employees and students on a routine basis. This is a full-time, 12 month, benefit eligible position. Evening and weekend hours and some travel will be required.

First Application Review: June 2, 2026 - Open until Filled

Applications received by this date will be considered in the initial pool

Salary & Benefits:

Anticipated Hiring Range: $21.55 - $26.29/hour - depending on education and experience
Cafeteria Plan: In addition to the base compensation, benefits-eligible employees receive an extra $6,720 per year to put toward benefit costs or to be used as additional take-home pay
Paid Holidays: 21 (including a full week off between Christmas and New Year’s Day and over Spring Break)
Vacation & Sick Leave: Approximately 17 paid vacation days & 9 paid sick leave days accrued annually
Health Insurance and Other Coverage: see https://www.coconino.edu/benefits/full-time-benefits

Coconino Community College is a Equal Employment Opportunity

Essential Duties and Responsibilities

Identifies, diagnoses, and resolves basic issues associated with desktop computing, desktop application support, printers, network, and other ITS services.
Provides one-on-one support over the phone and online and in person for ITS related applications and systems.
Documents & updates installation, configuration, deployment & maintenance procedures.
Develops and maintains self-service knowledge base articles and FAQ's
Performs installation, maintenance and troubleshooting operations on both PC and Mac platforms. Includes using standard techniques for installation, troubleshooting and maintenance of supported platforms and peripheral systems, (keyboards, mice, monitors, printers etc.)
Assists the desktop services staff members in testing network applications and setting up imaged computers.
Assists ITS Department with assembling, disassembling and maintenance of audio/visual equipment for college events, classrooms and meeting rooms.
Assist in recording and streaming audio and video presentations to designated sites on the internet including video editing.
Assists with audio/visual equipment during College and external events using College facilities.
Assist in support for college multimedia audio/visual and distance learning equipment
Performs other duties as assigned.

Knowledge, Skills and Abilities

Knowledge of microcomputer (PC) principles, operations and maintenance. Knowledge of current Windows and Mac operating systems as well as Chrome, Android, and iOS operating systems. Knowledge of standard office automation software, such as Microsoft Office. Skill in maintaining both PCs and Macs. Skill in effective business and interpersonal communication. Skill in end-user support. Ability to work in a multicultural environment supports diversity, and work with people from a variety of backgrounds.

Minimum Qualifications

Associate's degree in Computer Science, Computer Information Systems or related field, and two years of directly related experience; or any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job and/or as approved by the Human Resources department.

Preferred:

General knowledge of Help Desk ticketing system.
CompTIA A+ or similar Computer Troubleshooting Certification.
Ability to work on multiple priority tasks of varying difficulty and length.
Basic/Advanced technical troubleshooting techniques

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it help desk jobs in flagstaff, az

Client Services Technician I

IT Team (In Person)

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