Top 495 Data entry Jobs in Florence, Ky

Service Desk Supervisor
Nexigen —Newport, KY
- $60,000 - $85,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2h
Procurement Admin
Stord —Hebron, KY
- $19 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
3d
Medical Assistant
Carefirst Urgent Care —Fort Wright, KY
- From $16 an hour
- 12 hour shift
- Bilingual
- 18 years or older
- Vital signs
- Health insurance
- Dental insurance
Quick Apply
Warehouse Admin I
Sturm, Ruger & Company, Inc. —Hebron, KY
- Full-time
- 18 years or older
- Oracle
- Pass drug screening
- Profit sharing
Temporary Document Control Specialist
AtriCure —Cincinnati, OH
- Temporary
- Organizational skills
- In-person
- Ability to stand for extended periods
- Paid parental leave
- Health insurance
10d
Emergency Communications Open Records Specialist
KENTON COUNTY FISCAL COURT —Independence, KY
- $25.30 - $29.77 an hour
- Part-time
- 18 years or older
- Writing skills
- Research
3d
Public Administration Clerk
Northern Kentucky Area Development District —Florence, KY
- Up to $23 an hour
- Contract
- 18 years or older
- Computer science
- Microsoft Excel
Quick Apply
Administrative Assistant
SERVPRO of Campbell County - 11595 —Walton, KY
- $42,000 - $46,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Lockbox Operations Processor (Part-Time) — Sat & Sun 6:30 AM to 5:00 PM
U.S. Bank National Association —Cincinnati, OH
- $20 an hour
- Part-time
- Office
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
5d
Clinical Office Assistant - Radiation Therapy
St. Elizabeth Healthcare —Edgewood, KY
- Full-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Health insurance
- Tuition reimbursement
2d
Data Entry Clerk
OUTSOURCE MANAGEMENT GROUP LLC —Amelia, OH
- $15 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Basic math
Quick Apply
12d
Records Digitalization Clerk - Temporary
Fives Machining System Inc - MTSS —Hebron, KY
- Temporary
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
- Flexible schedule
Quick Apply
Client Service Representative (Entry Level)
FNA Advisors —Fort Mitchell, KY
- $45,000 - $85,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Data entry
- Organizational skills
- Opportunities for advancement
- Flexible schedule
Quick Apply
12d
Discharge Planning/ Front Desk
RegenLife Centers —Edgewood, KY
- $18 - $20 an hour
- Full-time
- HIPAA
- Administrative experience
- Typing
- Health insurance
- Dental insurance
Quick Apply
7d
Admin-Operations - Call Center Specialist
Transit Authority of Northern Kentucky —Fort Wright, KY
- Full-time
- Microsoft Outlook
- Word processing
- Computer literacy
Quick Apply
1d
Communications Assistant - Immediate Start
Park Core Group —Cincinnati, OH
- $21 - $30 an hour
- Urgently hiring
- Computer literacy
- No experience needed
- Residential
- Paid training
- Health insurance
Quick Apply
10d
Store Scanning Specialist
RDSolutions —Independence, KY
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
Office Assistant
Tri-State Dental Care —Fort Wright, KY
- $15 - $20 an hour
- Full-time
- Office
- Data entry
- In-person
- Dental insurance
Quick Apply
Specialist Outreach Central Processor I
St. Elizabeth Healthcare —Edgewood, KY
- Part-time
- Customer service
- High school diploma or GED
- Organizational skills
- Health insurance
- Tuition reimbursement
6h
Customer Service Specialist
Jewel Craft INC. —Erlanger, KY
- $17 - $19 an hour
- Full-time
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
3d

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Service Desk Supervisor

Nexigen -
Newport, KY

Quick Apply

Job Details

Full-time
$60,000 - $85,000 a year
2 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance

Qualifications

Customer communication
Strategic goal setting
Bachelor of Science
Bachelor's degree
Data entry
Business Administration
Typing
Project leadership
Cross-functional team management
Process management
Help desk

Full Job Description

Job Description:

The Service Desk Supervisor is responsible for managing the activities and responsibilities of the service desk team, providing coaching, and ensuring effective use of the department’s time and following company procedures. As a part of this leadership, the Service Desk Supervisor is also responsible for providing high-level technical assistance to the team when needed.

Basic Functions:

· Manage the daily activities of the service desk team.

· Improve usage of IT Support resources and increase productivity of the team.

· Communicate with all parties in a constructive manner to guarantee customer and company expectations are met.

· Maintain awareness of all outstanding customer issues both pre- and post-delivery and provide status to clients as necessary.

· Perform customer follow-up to verify final resolution and determine satisfaction level.

· Support team to interface with appropriate technical personnel for customer problems that cannot be resolved effectively.

· Provide accurate reports and metrics to management on status and budget of on-going projects and agreements.

· Understand overall service desk department objectives, as well as the role and function of each team member.

· Manage the development of the team by ensuring that daily tasks and activities are in line with their career interests.

· Drive problem investigation and resolution as required.

· Ensure that risks are identified, communicated, and mitigated and that services and projects are delivered successfully through to production.

· Design and maintain process documentation for the service desk department.

· Manage the process of implementing change efficiently and effectively.

· Manage to established KPI’s including Attention to detail (ATD), Speed to answer (ASA), SLA targets for response, plan and resolution

· Improve tasks related to accountability and workforce management

Additional Duties and Responsibilities:

· Identify areas for improvement and make constructive suggestions for change.

· Continually seek opportunities to increase customer satisfaction and deepen customer relationships.

· Ensure consistency of existing systems through creating, maintaining, and enforcing standards/procedures for implementing technical solutions.

· Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.

· Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.

· Conduct performance evaluations and mentor those with less experience.

· Develop training programs to develop and refine the skills of the field service and support team.

· Facilitate field service and support team meetings.

· Document internal processes and procedures related to duties and responsibilities.

· Responsible for entering time and expenses in ticketing management system as they occur.

· Review and approve time and expenses sheets in ticketing management system.

· Enter all work as activities, service tickets, or project tickets in ticket management system.

Knowledge, Skills, and/or Abilities Required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional IT Certifications, such as: ITIL, A+, Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP.
Knowledge and experience in cross-functional management methods and techniques.
Knowledge of IT applications, processes, software, and equipment.
Strong organizational, presentation, and customer service skills.
Skill in strategic planning with an ability to think ahead and plan over a 6-12 month time span.
Skill in planning and preparing written communications.
Skill in leading people and getting results with a strong customer orientation.
Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
Ability to multi-task and adapt to changes quickly.
Ability to work in a team and communicate effectively.
Service awareness of all organization’s key IT services for which support is being provided.
Understanding of support tools, techniques, and how technology is used to provide IT services.
Typing skills to ensure quick and accurate entry of service request details.
Self-motivated with the ability to work in a fast moving environment.

Educational/Vocational/Previous Experience Recommendations:

BA/BS, preferably in computer science, business administration or a related field.
5 years of IT experience.
2 years of business management experience.

Benefits:

· Competitive salary based on experience and qualifications.

· Health, vision, and dental benefits included.

· Full on the job training & support.

· Fun working environment and culture.

Only local candidates need apply.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed.

Job Type: Full-time

Pay: $60,000.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Experience:

Help desk: 5 years (Preferred)
Management: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

data entry jobs in florence, ky

Service Desk Supervisor

Procurement Admin

Medical Assistant

Warehouse Admin I

Temporary Document Control Specialist

Emergency Communications Open Records Specialist

Public Administration Clerk

Administrative Assistant

Lockbox Operations Processor (Part-Time) — Sat & Sun 6:30 AM to 5:00 PM

Clinical Office Assistant - Radiation Therapy

Data Entry Clerk

Records Digitalization Clerk - Temporary

Client Service Representative (Entry Level)

Discharge Planning/ Front Desk

Admin-Operations - Call Center Specialist

Communications Assistant - Immediate Start

Store Scanning Specialist

Office Assistant

Specialist Outreach Central Processor I

Customer Service Specialist

I want to receive the latest job alert for data entry in florence, ky

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