Top 26 desktop support Jobs in flowood ms

Technical Support Specialist
CONVERGE TECH SERVICES LLC —Pearl, MS
- Full-time
- Computer Science
- Mid-level
- 1 year
Quick Apply
IT Support Engineer I
The Solutions Team Inc —Flowood, MS
- On call
- Windows
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Geek Squad Agent (Retail Store)
Best Buy —Flowood, MS
- $15.00 - $17.88 an hour
- Part-time
- Entry level
- Under 1 year
- Employee discount
18h
IT Communications Support Technician
Hinds County, Mississippi —Hinds County, MS
- From $50,133 a year
- Full-time
- Writing skills
- English
- Mid-level
Network Analyst
Information Technology Services —Jackson, MS
- $24.50 an hour
- Full-time
- Research
- Mid-level
- Windows
IT Technician
Jackson State University —Jackson, MS
- Full-time
- Computer Science
- Writing skills
- Mid-level
IT Support Engineer III
The Solutions Team Inc —Flowood, MS
- 5 years
- Windows
- Senior level
- Paid holidays
- Health insurance
Technology Field Services Technician
Regions —Ridgeland, MS
- $52,200 - $65,565 a year
- Overtime
- 6 years
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
End User Specialist
C Spire —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Wellness program
- Health insurance
Quick Apply
14d
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
Technical Account Manager
Next Step Innovation —Clinton, MS
- $24 - $33 an hour
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- Driver's License
Quick Apply
IT Support Engineer II
The Solutions Team Inc —Flowood, MS
- Full-time
- Mid-level
- 2 years
- Paid holidays
- Health insurance
Field Services Specialist - Mississippi / Louisiana Area
NRT Technology Corp. —Mississippi
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Tech Support Technician
John Staurulakis (jsitel.com) —Madison, MS
- Weekends as needed
- English
- High school diploma or GED
- Ability to sit for extended periods
- Health insurance
- Dental insurance
Quick Apply
Network Analyst I - NOC
John Staurulakis (jsitel.com) —Madison, MS
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Software Support Analyst
Vergent LMS —Ridgeland, MS
- Mid-level
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Computer Operator, Lead
Southern Farm Bureau Casualty —Ridgeland, MS
- Rotating weekends
- Computer Science
- Mid-level
- Office
- AD&D insurance
- Health insurance
Quick Apply
NOCC Technician I, II, III
C Spire —Ridgeland, MS
- Weekends as needed
- Mid-level
- Ability to sit for extended periods
- Experience equivalent to degree accepted
- Wellness program
- Health insurance
Quick Apply
E-Support Specialist I
Southern Farm Bureau Life Insurance Co. —Jackson, MS
- Marketing
- Research
- Analysis skills
- Health insurance
- Tuition reimbursement
Quick Apply
19h
Systems Technician
Hunter Engineering Company —Raymond, MS
- Full-time
- Entry level
- Profit sharing
- Paid parental leave
Quick Apply

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desktop support jobs near flowood ms

Technical Support Specialist

CONVERGE TECH SERVICES LLC
Pearl, MS

Quick Apply

Job Details

Full-time

Qualifications

Desktop computer repair
Network hardware support
Laptop (troubleshooting support)
In-person customer service
Network infrastructure
Productivity software support
Desktop (troubleshooting support)
Computer management
Desktop applications
macOS administration
IP networking
Productivity software
Associate's degree

Full Job Description

An IT Technical Support Specialist is a professional who provides technical support and assistance to customers, whether on the phone or in person. Their primary intention is to ensure a client's satisfaction and ability to properly operate any machinery or technology they may be having trouble with. The Technical Support Specialist generally works with end users. MUST LIVE WITHIN 30 MINUTES OF COLUMBUS, MS.

Key Responsibilities:

Provide first-level technical support to end-users by diagnosing and resolving hardware and software issues.
Install, configure, and maintain desktop and laptop computers, as well as peripheral devices such as printers and scanners.
Assist in the deployment of new software applications and updates, ensuring compatibility and functionality.
Respond to service requests and incidents in a timely manner, maintaining detailed records of issues and solutions in the ticketing system.
Collaborate with IT team members to implement and maintain network infrastructure and security protocols.
Conduct regular system checks and preventive maintenance to ensure the stability and reliability of IT systems.
Educate and train end-users on basic troubleshooting techniques and best practices for using technology resources.
Participate in the setup and support of audio-visual equipment for meetings and presentations.
Maintain an inventory of IT equipment and supplies, ensuring adequate stock levels and timely procurement.
Stay updated with the latest industry trends and technologies to provide innovative solutions and improvements.

Required Education:

Associate degree in Information Technology, Computer Science, or a related field. A bachelor's degree is preferred but not mandatory.

A+, Network Plus, and security Plus certifications would be helpful but not required.

Required Experience:

Minimum of 1-2 years of experience in a desktop support role or a similar technical support position.
Proven experience in troubleshooting hardware and software issues in a corporate environment.
Experience with Windows and Mac operating systems, including installation, configuration, and support.
Familiarity with network troubleshooting and support, including knowledge of TCP/IP, DNS, and DHCP.

Required Skills and Abilities:

Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Proficiency in using and supporting Microsoft Office Suite and other common business applications.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Strong customer service orientation with a focus on providing timely and effective support to end-users.
Ability to work independently as well as collaboratively within a team setting.
Willingness to learn and adapt to new technologies and processes as needed.

Quick Apply

Refine Your Search

desktop support jobs in flowood ms

Technical Support Specialist

IT Support Engineer I

Geek Squad Agent (Retail Store)

IT Communications Support Technician

Network Analyst

IT Technician

IT Support Engineer III

Technology Field Services Technician

End User Specialist

Help Desk Analyst

Technical Account Manager

IT Support Engineer II

Field Services Specialist - Mississippi / Louisiana Area

Tier 1 Tech Support Technician

Network Analyst I - NOC

Software Support Analyst

Computer Operator, Lead

NOCC Technician I, II, III

E-Support Specialist I

Systems Technician

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