Top 648 Senior client service manager Jobs in Folsom Ca

Senior Manager, Group Implementation
Blue Shield of California —El Dorado Hills, CA
- $137,720 - $206,690 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
- Work from home
9d
Senior Client Manager
EPIC Brokers —Rancho Cordova, CA
- $100,000 - $125,000 a year
- 5 years
- Data analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
Claims Training Specialist
CorVel Corporation —Folsom, CA
- $77,960 - $120,368 a year
- Full-time
- Remote
- Classroom
- Computer literacy
- HIPAA
- Health savings account
- Disability insurance
Quick Apply
VP, Client Service Center Manager
Poppy Bank —Roseville, CA
- $100,000 - $132,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor's degree
Human Resources Manager
Crane Aerospace & Electronics —Auburn, CA
- $118,000 - $152,500 a year
- Full-time
- Background check
- Customer service
- Bachelor of Science
- Paid holidays
- Health insurance
Board Certified Behavior Analyst (BCBA)
Community Autism Services —Sacramento, CA
- $75,000 - $95,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Experience working with children
- Children
- Health insurance
- Dental insurance
Quick Apply
Senior Tax Manager - California Resident
Robert Lee & Associates, LLP —California
- $150,000 - $195,000 a year
- Full-time
- Remote
- CPA
- Customer service
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Commercial Lines Assistant Account Manager - Roseville, CA
Insurance Relief —Roseville, CA
- $60,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Paid holidays
- Health insurance
Quick Apply
Senior Fire Sprinkler Estimator/Project Manager
Pye-Barker Fire & Safety, LLC —Rocklin, CA
- $45 - $57 an hour
- Full-time
- Clean driving record
- Management
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Fast Track to Management
New York Life Insurance Company —Sacramento, CA
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Management
- Business development
- US work authorization
- AD&D insurance
- Disability insurance
Quick Apply
Administrator of Housing Services
El Hogar Community Services —Sacramento, CA
- $31.25 - $32.82 an hour
- Full-time
- Microsoft Outlook
- Addiction Medicine
- 3 years
- Mileage reimbursement
- Paid holidays
Quick Apply
Senior Project Manager
RimePro Inc —Sacramento, CA
- $125,000 - $180,000 a year
- Full-time
- Construction site
- 5 years
- Senior level
- Paid holidays
- Health insurance
Quick Apply
Landscape Operations Manager
City Wide Property Services Inc —Rancho Cordova, CA
- $95,000 - $120,000 a year
- Full-time
- Spanish
- 5 years
- English
- Health insurance
- Dental insurance
Senior Client Service Manager
Gallagher —Sacramento, CA
- $83,500 - $163,000 a year
- Full-time
- Remote
- High school diploma or GED
- Bachelor's degree
- Mentoring
- Paid parental leave
- Health savings account
Senior Relationship Manager
BANK OF MARIN —Rancho Cordova, CA
- $147,883 - $214,432 a year
- Full-time
- Microsoft Outlook
- 5 years
- Computer literacy
- Health insurance
- Tuition reimbursement
Program Manager, Academic Affairs - Remote - Nationwide
Vituity —Sacramento, CA
- $95,590 - $121,875 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Psychiatry
- Profit sharing
- Wellness program
Business Operations Manager
Cushman & Wakefield —Sacramento, CA
- $131,750 - $155,000 a year
- Full-time
- Bachelor of Science
- Salesforce
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Office Administrator
Jackson Lewis —Sacramento, CA
- $130,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health savings account
- Paid holidays
Director, Facilities & Site Operations
ABM Industries —Sacramento, CA
- $165,000 - $200,000 a year
- Full-time
- 7 years
- Engineering
- Travel
10d
Sales Specialist - California (Senior Living)
Integral Senior Living —Sacramento, CA
- $100,000 - $110,000 a year
- Remote
- Management
- Marketing
- Hospital
- Paid holidays
- Health insurance
Quick Apply

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Senior Manager, Group Implementation

Blue Shield of California -
El Dorado Hills, CA

Apply Now

Job Details

Full-time
$137,720 - $206,690 a year
9 days ago

Benefits

Work from home

Qualifications

Automation
Presentations for conferences or internal meetings
Business consulting
Client management
Operational excellence initiatives
Productivity software
Process improvement planning
Business operations
AI-driven automation
Project leadership
Cross-functional team management
Cross-functional communication
Senior leadership

Full Job Description

Your Role

The Senior Manager, Group Implementation, leads a team of Implementation Consultants and Specialists responsible for the successful onboarding of groups with ASO, Shared Advantage, and Fully Insured funding types across Commercial Markets. The Senior Manager enables, streamlines, and continuously improves the implementation process through simplification, automation, and AI to facilitate a high-quality experience that drives growth and retention. This position reports to the Senior Director, Group Implementation and is external facing, interacting frequently with senior leadership, sales and account executives across organizations, and leadership from all functional areas within Blue Shield of California.

This role requires a strong compass for cross-department alignment, centered on what is best for our customers, and balancing team workload and capacity to succeed in this critical function. We are looking for a multiplier who is energized by creative and critical thinking that makes the team, function, and broader department stronger.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Work

In this role, you will:

Be the accountable owner for the overall success of client implementations, which includes implementation strategy, management, and level-setting of expectations both internally and externally
Champion process improvement through simplification, automation, and AI—reducing manual effort, increasing quality, and scaling capacity to drive growth and retention
Build, lead, and sustain high-performing teams as a multiplier who develops top talent, creates a great place to work, and elevates the performance of the team and department
Serve as a trusted internal partner, aligning and influencing stakeholders across sales, account management, and functional areas to balance capacity and prioritize what is best for Blue Shield and our members
Be responsible for creating insights to drive growth and retention, implement process improvements, and deploy cross-functional solutions
Prioritize and manage complex situations and multiple responsibilities simultaneously with appropriate urgency
Consistently model and display excellent oral and written communication skills suited for various audiences, both internal and external

Your Knowledge and Experience

Requires a bachelor's degree or equivalent experience
Requires at least 10 years of relevant experience (group implementation, operations, or client management) including 4 years of management experience
Requires subject matter expert level knowledge of large complex employer group implementations and working cross-functionally with Sales/Account Management teams, Brokerages and Consulting houses for Fully Insured groups; Self-Funded clients and Blue Shield of California processes experience is highly desired
Requires experience in explaining complex concepts, ideas, and solutions for processes, products, and capabilities to a wide range of audiences including presenting to sales, C-Suite, and large group settings
Demonstrated ability to influence others using data and market practices across large cross-functional initiatives, business segments, and project teams required
Requires demonstrated success improving team performance through process improvement, simplification, automation, and AI to increase quality, efficiency, and capacity
Requires expertise in Microsoft Office tools (Word, Excel, Access, PowerPoint) and the ability to quickly learn new tools; experience with Sales CRM applications like Salesforce and Tableau for reporting is highly desired

ABOUT THE TEAM
About Blue Shield of California

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Blue Shield of California, our mission is to create a healthcare system worthy of our family and friends and sustainably affordable. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Blue Shield is a U.S. News Best Company to work for, a Deloitte U.S. Best Managed Company and a Top 100 Inspiring Workplace. We were recognized by Fair360 as a Top Regional Company, and one of the 50 most community-minded companies in the United States by Points of Light. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to listen and communicate effectively, showing empathy by understanding others' perspectives.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

For most teams, this means coming into the office two days per week.
Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.
For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

Apply Now

Refine Your Search

senior client service manager jobs in folsom ca

Senior Manager, Group Implementation

Senior Client Manager

Claims Training Specialist

VP, Client Service Center Manager

Human Resources Manager

Board Certified Behavior Analyst (BCBA)

Senior Tax Manager - California Resident

Commercial Lines Assistant Account Manager - Roseville, CA

Senior Fire Sprinkler Estimator/Project Manager

Fast Track to Management

Administrator of Housing Services

Senior Project Manager

Landscape Operations Manager

Senior Client Service Manager

Senior Relationship Manager

Program Manager, Academic Affairs - Remote - Nationwide

Business Operations Manager

Office Administrator

Director, Facilities & Site Operations

Sales Specialist - California (Senior Living)

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