Top 17 Help desk Jobs in Fort Collins, Co

IT Field Support Technician
LifeStance Health —Fort Collins, CO
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
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8d
Temporary IT Support Specialist
IMD —Windsor, CO
- $25 - $35 an hour
- Part-time
- Azure
- Mid-level
- Microsoft Office
- 401(k)
- Paid sick time
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7d
Support Technician (L1) Colorado
Open Approach —Fort Collins, CO
- $60,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Word
- Computer Science
- Office
- Paid parental leave
- Paid holidays
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IT Support Specialist
Sentinel —Fort Collins, CO
- $24 - $28 an hour
- Full-time
- Background check
- Azure
- Mid-level
- Health insurance
- Dental insurance
16h
IT Help Desk
Press-One Customer Care —Fort Collins, CO
- $19 - $20 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Paid training
Technical Support Specialist
ALLO Communications LLC —Greeley, CO
- Full-time
- Hospitality
- Computer literacy
- No high school diploma
- Health savings account
- Health insurance
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15h
TOC Technician I
MESA POWER SOLUTIONS LLC —Loveland, CO
- $19 - $22 an hour
- Weekends as needed
- Background check
- Microsoft Excel
- Pass drug screening
- Paid holidays
- Disability insurance
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Technical Support - Tier 2
American Innovations LTD —Fort Collins, CO
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Office
- Health insurance
- Dental insurance
13d
IT Service Technician – Digital Monitoring Technologies
VOESTALPINE SIGNALING USA INC —Loveland, CO
- $25.00 - $32.50 an hour
- Full-time
- Spanish
- Computer science
- Computer Science
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HOA Website Trainer & Customer Success Specialist
Association Online —Fort Collins, CO
- $17 - $25 an hour
- Temporary
- Hybrid work
- Mid-level
- Office
- Travel
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13d
Escalations Engineer (L3) Colorado
Open Approach —Fort Collins, CO
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Azure
- 5 years
- Paid parental leave
- Paid holidays
Quick Apply

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IT Support Specialist
Metron Farnier, LLC —Louisville, CO
Ability to explain technical concepts to non-technical users. Provide end-user technical support across the organization.
$70,000 - $90,000 a year
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Temporary IT Support Specialist
IMD —Windsor, CO
The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems—…
$25 - $35 an hour
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7d

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IT Field Support Technician

LifeStance Health -
Fort Collins, CO

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Job Details

Full-time
$25 - $28 an hour
8 days ago

Benefits

Paid parental leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Jira
Network troubleshooting
Content creation for technical audiences
Email customer support
Technical support via phone
IT user and group management
MCP
Data permissions
Phone communication
Google Meet
Incident report management
Incident management software
In-person customer service
Zoom
Mid-level
Windows
Incident Escalation
Microsoft System Center
High school diploma or GED
Analysis skills
Zendesk
Video conferencing software
Task prioritization
Desktop (troubleshooting support)
CompTIA Network+
SaaS platforms
macOS administration
Microsoft Teams
TeamViewer
Technical customer support for office equipment

Full Job Description

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.

Position Summary

We are looking for a detail-oriented and customer-focused IT Support Technician to join our IT team. The successful candidate will be responsible for providing technical support to end-users, resolving IT incidents and service requests, and ensuring the smooth operation of hardware, software, and network systems. This is a hands-on role ideal for someone with a strong problem-solving mindset and excellent communication skills.

Compensation: $25.00 - $28.00/hour in addition to a competitive bonus plan

Duties / Responsibilities:

Provide first- and second-level technical support to users via phone, email, chat, and in-person
Troubleshoot hardware, software, and networking issues on Windows and/or macOS systems
Configure and install workstations, laptops, printers, mobile devices, and other IT equipment
Manage user accounts and permissions in Active Directory, Microsoft 365, and other systems
Document all incidents, requests, and solutions in the ticketing system (e.g., ServiceNow, Jira, Zendesk)
Assist with onboarding and offboarding tasks, including setup and decommissioning of user devices
Monitor system performance and escalate issues as needed to senior IT staff or vendors
Maintain inventory of IT assets and track hardware/software assignments
Support video conferencing tools (e.g., Zoom, Microsoft Teams, Google Meet) and AV equipment
Contribute to knowledge base articles and technical documentation

Education and Experience:

High School Diploma or relative experience in similar role
1–3 years of experience in a technical support or help desk role
Solid understanding of desktop operating systems (Windows 10/11, macOS), Microsoft 365, and basic networking
Experience with Active Directory, Exchange, VPNs, and remote access tools (e.g., TeamViewer, RDP)
Excellent troubleshooting, analytical, and communication skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Strong customer service orientation and a proactive approach to solving problems

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Preferred Skills:

IT certifications such as CompTIA A+, Network+, Microsoft MCP, or similar
Experience with ITIL processes and service desk metrics, ticketing systems (ServiceNow, Zendesk, ManageEngine)
Familiarity with endpoint management tools (e.g., Intune, SCCM, JAMF)
Knowledge of cloud platforms and SaaS applications

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at [email protected]. Please note: This contact is intended solely for accommodation requests. Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to. To apply for a position, please use our official careers page.

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help desk jobs in fort collins, co

IT Field Support Technician

Temporary IT Support Specialist

Support Technician (L1) Colorado

IT Support Specialist

IT Help Desk

Technical Support Specialist

TOC Technician I

Technical Support - Tier 2

IT Service Technician – Digital Monitoring Technologies

HOA Website Trainer & Customer Success Specialist

Escalations Engineer (L3) Colorado

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