Description:
Position Summary
The Closer plays a critical role in ensuring loan transactions are accurate, compliant, and ready for closing and funding. This position is responsible for reviewing loan files, verifying that all underwriting conditions have been satisfied, coordinating with internal teams and settlement partners, and preparing loans for a successful closing. The ideal candidate thrives in a fast-paced environment, demonstrates strong attention to detail, and is committed to ensuring an exceptional borrower experience while meeting all compliance requirements.
Essential Responsibilities
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Ensures an “investment” quality loan through complete and thorough analysis and review of all closing documentation.
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Will work within guidelines set by the lender and other standard, state and federal guidelines by FNMA, FHLMAC, FHA, VA and USDA to ensure all documents are correct and all terms of the loan are met.
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Review loan files to verify that all closing conditions and underwriting requirements have been satisfied prior to closing and funding.
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Confirm accuracy of title commitments, vesting, legal descriptions, homeowner's insurance, flood determinations, tax information, and other required closing documentation.
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Prepare, review, and coordinate closing packages to ensure compliance with company, investor, and regulatory guidelines.
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Identify and resolve documentation, compliance, or funding issues by collaborating with loan officers, processors, underwriters, title companies, settlement agents, and other parties involved in the transaction.
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Exercise sound judgment when reviewing loan files, escalating exceptions, discrepancies, or potential risks as appropriate.
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Communicate effectively with borrowers, internal teams, and external partners to facilitate smooth and timely closings.
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Assist with the training of new closing team members as needed.
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Maintain accurate loan records and ensure all documentation is completed, received, and properly retained.
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Uphold a professional image and conduct that reflects the company's values, policies, and commitment to customer service.
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Maintain a high level of confidentiality and security when handling borrower information, company records, and sensitive documentation.
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Perform other duties and special projects as assigned.
Requirements:
Knowledge, Skills and Abilities
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Demonstrate a working knowledge of FHLMC and/or FNMA and FHA/VA guidelines and private mortgage requirements.
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Stay current on the requirements of state housing finance agency programs, including IHCDA, OHFA, MSDHA, and KYHC.
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Ability to read, write, and communicate at a level consistent with the requirements of this position, including legal documents and to non-technical staff.
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Ability to clearly organize information, understand relevant laws, identify and fix any financial discrepancies that may arise, and perform mathematical equations accurately.
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Ability to learn and support new systems and applications and use critical thinking to make good decisions and meet deadlines.
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Demonstrated ability to handle multiple projects and details simultaneously; holds self to a high level of quality.
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Must be self-motivated and enthusiastic to obtain personal and company goals.
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Ability to stay organized to easily retrieve information and documents as needed.
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Flexibility to adapt to peak periods of heavy workload and pressure.
Experience and Training
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Bachelor’s degree in related field, preferred. High school diploma or equivalent is required.
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Minimum of three years’ overall mortgage lending experience, preferred.
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Proficient with MS Office including Word, Excel and PowerPoint.
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Experience with Encompass software, preferred.
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Must maintain industry standard training according to company policies.
Physical Demands and Work Environment
Physical Demands:
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Mostly sedentary, however, while performing the duties of this job, the employee is occasionally required to walk; reach with hands and arms; stoop; talk and hear.
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Extensive reading and computer use is expected more than 50% of the time. Receiving and expressing detailed information verbally, in person and by telephone is essential. Must be able to verbally communicate effectively with others.
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Occasionally lift and/or move up to 15 pounds.
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Regular attendance is necessary and essential to this position.
Work Environment:
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Professional atmosphere in an office environment.
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Routinely uses office equipment such as computers, phones, photocopiers, filing cabinet and fax machine.
Why is Ruoff Mortgage the right career choice?
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At Ruoff Mortgage, we truly believe that where you work and loving your job matters, so you will receive all the vital resources necessary for your career to take off! Our team is focused on helping our clients achieve their home borrowing goals while providing our employees with a rewarding, professional experience, and a friendly team-oriented work environment.
We offer a comprehensive Ruoff Total Rewards benefits package designed to support the well-being and success of our employees.
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Health & Wellness: Enjoy comprehensive health insurance plans, including medical, dental, and vision coverage, to keep you and your family healthy.
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Retirement Savings: Take advantage of a 401(k) plan with company match to help you plan for your future.
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Paid Time Off: Benefit from paid vacation, holidays, and sick leave to ensure you maintain a healthy work-life balance.
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Professional Development: We support your growth with training, education, and opportunities for career advancement.
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Employee Assistance Program (EAP): Access confidential counseling and support services for personal or professional challenges.
We’re committed to providing our employees with the tools and resources they need to thrive both personally and professionally.
Ruoff Mortgage reserves the right to modify, interpret, or apply this job description in any manner the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At Will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities. While we thank all candidates for your interest in our company, only those selected for interviews will be contacted. Ruoff Mortgage is an equal opportunity employer.
