Top 22 Help desk technician Jobs in Frederick, Md

PC Depot Technician I
R3 LLC —Frederick, MD
- $55,000 - $60,000 a year
- Computer Science
- Office
- Associate's degree
- Health insurance
- Dental insurance
IT Support Specialist/ Help Desk & Field Technician
CommPutercations, Inc. —Frederick, MD
- $20.50 - $23.50 an hour
- Full-time
- Clean driving record
- Mid-level
- Driver's License
- Health insurance
- Paid time off
Quick Apply
13d
Systems Technician
Innovative Incorporated —Hagerstown, MD
- $50,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Commercial
- Disability insurance
- Health insurance
Quick Apply
13d
Information Systems Technology Trainer
Frederick County Public Schools —Frederick, MD
- $42.16 an hour
- 8 hour shift
- Mid-level
- Office
- Bachelor's degree
Technical Support Specialist / System Support Technician
MEDI+SIGN —Smithsburg, MD
- Weekends as needed
- Mid-level
- Travel
- US work authorization
End User Support Technician Tier 2
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- Windows
Help Desk Support Technician
NuAxis Innovations —Shepherdstown, WV
- Online Application
- Mid-level
- 1 year
End User Support Technician Tier 3
designDATA —Gaithersburg, MD
- Full-time
- Mid-level
- Office
- High school diploma or GED
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Frederick, MD
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
IT Technician (On Call) – Bilingual (English/Spanish)
SM IT SOLUTIONS LLC —Germantown, MD
- $25 - $28 an hour
- Temporary
- Background check
- Spanish
- Microsoft Outlook
- Flexible schedule
Quick Apply
Tier 1 and 2 Service Desk and On-Site Technician (Sterling, VA)
Queen Consulting and Technologies —Sterling, VA
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Background check
- School experience
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
2d
Service Technician, HVAC Repair
Sears Home Services —Frederick, MD
- $22 - $36 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
Service Advisor - AutoNation Toyota Leesburg
AutoNation —Leesburg, VA
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
3d
Senior Support Technician
Vertilocity —Frederick, MD
- $50,000 - $65,000 a year
- Full-time
- Azure
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d

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PC Depot Technician I

R3 LLC -
Frederick, MD

Apply Now

Job Details

$55,000 - $60,000 a year

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Computer operation
Technical documentation
Customer support ticket management
Help desk systems

Full Job Description

Description:

At R3, we are committed to providing our clients with best-in-class solutions for all of their IT needs. We are relentless in our pursuit of excellence and dedicated to providing our clients with unsurpassed quality, service, and value day in and day out. As we continue to grow and innovate, we are seeking passionate and dedicated individuals to join our team. If you’re ready to join our mission of setting the standard for IT excellence, we are looking for a talented PC Depot Technician I to join our team.

The PC Depot Technician I plays a foundational role in supporting our IT operations by preparing, deploying, and maintaining hardware for both internal teams and clients. This position focuses on hands-on technical work within our IT Asset Management (ITAM) and depot operations, ensuring devices are properly configured, inventoried, and deployment-ready. While much of the work happens behind the scenes, this role is critical to the speed, quality, and reliability of service delivered by our helpdesk and field teams. This entry-level position is ideal for someone building their technical skillset in a fast-paced MSP environment and looking to gain exposure to real-world IT operations, hardware lifecycles, and client support workflows.

This role is onsite 5 days a week at our HQ in Frederick, Maryland.

Responsibilities:

Configure, image, and prepare desktops, laptops, and mobile devices for internal and client use
Perform basic diagnostics, repairs, upgrades, and component swaps on computers and peripherals
Assist with receiving, staging, packaging, shipping, and tracking IT hardware
Maintain accurate inventory records for devices, parts, and accessories using ITAM tools
Install operating systems, software, and standard applications according to documented procedures
Provide basic technical assistance to internal users or support teams as needed
Document device configurations, setups, and notable issues in ticketing or asset systems
Maintain a clean, organized, and efficient depot workspace
Collaborate with helpdesk, engineering, and operations teams to support device readiness and deployments
Participate in occasional onsite or field-based support tasks, as assigned

Requirements:

Qualifications:

Associate’s degree in information technology, Computer Science, or a related field, or actively pursuing one
Internship or entry-level experience in IT support, desktop support, or hardware-focused roles preferred
Familiarity with Windows operating systems; basic exposure to macOS environments is a plus
General understanding of hardware components, peripherals, and device connectivity
Exposure to ticketing systems and basic IT documentation practices
Ability to work effectively both independently and as part of a team in a fast-paced environment

Skills:

Comfortable performing hands-on work with computers, hardware components, and peripherals
Strong attention to detail, especially with inventory tracking and documentation
Basic troubleshooting and problem-solving skills
Clear verbal and written communication
Strong organizational and time-management abilities
Dependable, proactive, and eager to learn and grow technical skills
Ability to follow documented processes while adapting to changing priorities

Why join our winning team?

Competitive wages to reflect your experience and skills.
Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy.
401(k) with company match to help you plan for the future.
Flexible time off policies to ensure you maintain a healthy work-life balance.
-we're involved in our community and encourage our employees to do the same.
We are reshaping the industry and the way it thinks about technology and service.
We strive to be better and encourage our employees to do the same by offering training incentives and bonuses to help you and your career grow.
The opportunity to be a part of an amazing team.

The salary range for this position is $55,000 -$60,000/year. The base salary range for this position is an estimate and may vary depending on relevant factors, including but not limited to education, experience, certifications, and skillset, as well as internal equity and business considerations. This range reflects base pay only and does not include bonuses, incentives, benefits, or other forms of compensation that may be offered as part of the total compensation package.R3 is an equal opportunity employer. It has been and will continue to be a fundamental policy of R3 to not discriminate on the basis, of race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state, and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, and termination.

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Refine Your Search

help desk technician jobs in frederick, md

PC Depot Technician I

IT Support Specialist/ Help Desk & Field Technician

Systems Technician

Information Systems Technology Trainer

Technical Support Specialist / System Support Technician

End User Support Technician Tier 2

Help Desk Support Technician

End User Support Technician Tier 3

Now Hiring IT and Telecom Field Technicians

IT Technician (On Call) – Bilingual (English/Spanish)

Tier 1 and 2 Service Desk and On-Site Technician (Sterling, VA)

Service Technician, HVAC Repair

Service Advisor - AutoNation Toyota Leesburg

Senior Support Technician

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