Top 180 Customer retention Jobs in Fresno, Ca

EEO Specialist
Insperity Services, L.P. —California
- $64,800 - $88,470 a year
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
- Dental insurance
Stewardship Officer, Development
Community Health System —Fresno, CA
- $40.77 - $51.88 an hour
- 8 hour shift
- Customer service
- Mid-level
- Office
- Free parking
- 403(b) matching
Business Development Center Representative
Jaguar Land Rover Volvo Fresno —Fresno, CA
- $45,000 - $125,000 a year
- Full-time
- Dealership
- High school diploma or GED
- Business development
- Paid training
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Maria Lopez - State Farm Agent —Fresno, CA
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Temporary Clerical & Administrative Support Opportunities
California State University —Fresno, CA
- Temporary
- Background check
- Customer service
- Word processing
TEMPORARY Evaluation Specialist
State Center Community College District —Fresno, CA
- $32.12 - $39.51 an hour
- Temporary
- Management
- Computer literacy
- Writing skills
7d
Leasing
Apartment Management Consultants, LLC —Fresno, CA
- $23 - $25 an hour
- Full-time
- Sales
- Pass drug screening
- Fair chance
- Paid holidays
- Disability insurance
Quick Apply
2d
First Legal Coordinator
First Legal Network LLC —Fresno, CA
- $40,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Community Manager
Wasatch Group —Fresno, CA
- $64,480 - $75,859 a year
- Weekends as needed
- Mid-level
- Apartments
- Organizational skills
- Dental insurance
- Paid time off
8d
Administrative Analyst/Specialist
California State University —Fresno, CA
- Email
- Background check
- Customer service
- Research
- Paid holidays
- Health insurance
DashMart Team Member - Fresno / Clovis
DoorDash —Clovis, CA
- $17.90 an hour
- Part-time
- 18 years or older
- Customer service
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Personal Banker SAFE ACT, Clovis Branch, Officer
Citi —Clovis, CA
- $54,100 - $75,500 a year
- Full-time
- Office
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Sales Associate
Torrid —Fresno, CA
- $16.90 - $18.53 an hour
- Part-time
- Merchandising
- US work authorization
- Cleaning
- Employee stock purchase plan
- Tuition reimbursement
Commercial Lines Associate Client Representative
World Insurance Associates LLC —Fresno, CA
- Full-time
- Office
- High school diploma or GED
- Typing
Quick Apply
5d
Pre-Season Tax Professional
H&R Block —Clovis, CA
- $16.90 - $80.00 an hour
- Full-time
- Windows
- High school diploma or GED
- Business development
- Health insurance
- Employee assistance program
Learning Integration Specialist
Parsec Education Inc —Fresno, CA
- $100,000 - $150,000 a year
- Full-time
- School experience
- 5 years
- Office
- Paid holidays
- Health insurance
Community Health Representative
Family HealthCare Network —Fresno, CA
- $21.56 - $30.86 an hour
- Full-time
- Microsoft Word
- Background check
- High school
- Paid training
- Health insurance
Housing Navigator
Independent Living Systems —Fresno, CA
- $28.08 - $37.18 an hour
- Full-time
- CPR Certification
- Nursing
- 5 years
Quick Apply
Donor Retention Specialist
Fresno Rescue Mission Inc —Fresno, CA
- $18 - $22 an hour
- Mid-level
- Communication skills
Quick Apply
Practice Manager
Cardinal Health —Fresno, CA
- $98,200 - $162,750 a year
- Mid-level
- Clinic
- Bachelor's degree
- Paid parental leave
- Health savings account
2d

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EEO Specialist

Insperity Services, L.P. -
California

Apply Now

Job Details

Full-time
$64,800 - $88,470 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Employee misconduct investigations

Full Job Description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.

Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.

Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

EEO Specialist

This position is responsible for conducting thorough and impartial investigations into complaints of discrimination, harassment, and other EEO violations originating from client companies. This role requires significant decision-making governed by federal, state, and local employment laws, EEO best practices, and internal procedures and guidelines with the goal of minimizing potential liability to Insperity and clients. The EEO Specialist must adeptly balance customer service and support with compliance to help clients foster workplace environments that are inclusive, respectful, and free from discrimination.

Responsibilities:

Assesses incoming complaints to the EEO Services Team to determine the presence of adverse action and protected basis. Utilizes company guidelines to determine the appropriate department to manage resolution.
Utilizes best practices and internal processes to plan, conduct, and complete prompt, thorough, and unbiased investigations into allegations of harassment, discrimination and other applicable federal and state EEO statutes involving client worksite employees. Analyze and assess fact patterns to determine when timely escalation to applicable leadership or other partners is needed.
Manages multiple investigative matters with competing and changing deadlines. Prioritizes tasks, allocates resources efficiently, and adjusts strategies as needed to ensure timely and thorough completion of all investigations. Communicate effectively with stakeholders to manage expectations and provide updates on investigation progress.
Evaluates investigative findings to determine the best practices approach(es) to resolving matters. Resolutions include preparing and submitting clear, concise and grammatically correct position statements, negotiating settlements via direct discussions with plaintiff’s counsel, complaining employees, and client contacts, participating in agency conciliation efforts including mediation, Fact Finding calls, Requests for Information (RFI), investigative hearings, and other agency-required processes. Facilitates necessary closure and findings calls, inclusive of recommendations, with applicable stakeholders. Partner with Service for effective implementation of recommendations at the conclusion of the matter.
Maintains accurate case files and corresponding documentation in case management systems and databases daily. Ensures investigative details and summaries are clear and thorough while also visible and quickly actionable by legal partners and EEO leadership.
Develops rapport and acts as primary point of contact and subject matter expert with applicable stakeholders to collaborate and influence the timely completion of investigations and corresponding resolutions. Consistently delivers on Insperity’s customer-for-life strategy with high levels of customer service and focus on client retention.
Develops and appropriately leverages internal relationships as resources in navigating client interactions to deliver value-added service and Participates in focused outreach and education initiatives regarding EEO services offerings, industry trends, and new legal developments.
Participates in continuous education to maintain current and comprehensive knowledge of Federal and State EEO laws and emerging EEO trends. Utilizes information in the resolution of matters and support clients with regulatory compliance, and regularly shares material and learnings with EEO Team.
Seeks out and engages in additional responsibilities and projects as opportunities arise.

Qualifications:

Bachelor’s Degree in Business Administration, Human Resources, Organizational Psychology or a related field or four years of related experience is required.
Three to five years of experience in investigating and resolving employment complaints and/or employee relations, conflict resolution, negotiating or other relevant job experience is required.
PHR or SHRM-CP certification is preferred.

Insperity provides a reasonable compensation range for each posted role in accordance with applicable pay‑transparency laws. Actual compensation is influenced by a variety of job‑related factors, including skills, experience, and geographic location.

The compensation range for this position, representing the pay span across all locations where this role may be filled is

PAY TRANSPARENCY: TX BASE - SAN FRANCISCO
$64,800 - $88,470

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law, including criminal arrest and/or conviction records.

Apply Now

Refine Your Search

customer retention jobs in fresno, ca

EEO Specialist

Stewardship Officer, Development

Business Development Center Representative

Customer Retention Specialist - State Farm Agent Team Member

Temporary Clerical & Administrative Support Opportunities

TEMPORARY Evaluation Specialist

Leasing

First Legal Coordinator

Community Manager

Administrative Analyst/Specialist

DashMart Team Member - Fresno / Clovis

Personal Banker SAFE ACT, Clovis Branch, Officer

Sales Associate

Commercial Lines Associate Client Representative

Pre-Season Tax Professional

Learning Integration Specialist

Community Health Representative

Housing Navigator

Donor Retention Specialist

Practice Manager

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