Top 1183 Customer success Jobs in Fresno, Ca

Events, Retail, & RSVP Manager
Renewal by Andersen of Central CA —Fresno, CA
- $100,000 a year
- Weekends as needed
- Clean driving record
- 3 years
- Travel
- AD&D insurance
- Paid holidays
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AnswerHub Coordinator
PrideStaff —Fresno, CA
- $23 - $25 an hour
- Full-time
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
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11d
Fulfillment Coordinator
SPACEPANDA —Fresno, CA
- $25 - $30 an hour
- Full-time
- Warehouse
- Warehouse experience
- Entry level
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Customer Success Specialist
The Semios Group —Fresno, CA
- $27 - $31 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Driver's License
- Health insurance
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1d
Office Assistant I
State Center Community College District —Fresno, CA
- $41,734 - $51,327 a year
- Overtime
- Computer literacy
- Writing skills
- Basic math
12d
Office Manager/Administrative Assistant
Meyers Fleet —Fresno, CA
- $20 - $24 an hour
- Full-time
- Background check
- Spanish
- Microsoft Excel
- Paid training
- 401(k)
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Office Specialist
State Center Community College District —Fresno, CA
- $54,919 - $67,543 a year
- Overtime
- HIPAA
- English
- Research
4d
Intake Coordinator
Compassionate Care Home Health Agency —Fresno, CA
- $21 - $25 an hour
- Full-time
- Spanish
- Sales
- Medical office experience
- Mileage reimbursement
- Paid holidays
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Operations Manager
Amazon.com Services LLC —Fresno, CA
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Restaurant
Truecraft Burger —Fresno, CA
- $18 an hour
- Part-time
- Fair chance
- In-person
- Restaurant
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5d
Talent Acquisition Specialist
Baltimore Aircoil Company, Inc. —Madera, CA
- $70,304 - $108,800 a year
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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Warehouse Worker
Veritiv —Fresno, CA
- $21 an hour
- Full-time
- Customer service
- Forklift
- High school diploma or GED
- Health savings account
- AD&D insurance
Human Resources Administrative Support Coordinator
California State University —Fresno, CA
- Email
- Background check
- Google Workspace
- High school
- Paid holidays
- Health insurance
4d
Temporary Clerical & Administrative Support Opportunities
California State University —Fresno, CA
- Temporary
- Background check
- Customer service
- Word processing
Human Resources Administrator
Lyles Services Co. —Fresno, CA
- $62,000 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Administative Support Coordinator II
California State University —Fresno, CA
- Email
- Background check
- Word processing
- Mid-level
- Paid holidays
- Health insurance
4d
Dispensary Sales Associate
STIIIZY —Fresno, CA
- $19.50 an hour
- Part-time
- High school diploma or GED
- 21 years or older
- Ability to stand for extended periods
- Paid training
- Paid holidays
Quick Apply
SHCC Receptionist (ASC I)
California State University —Fresno, CA
- Email
- Background check
- HIPAA
- Administrative experience
- Paid holidays
- Health insurance
3d
First Impressions / Receptionist
Jaguar Land Rover Volvo Fresno —Fresno, CA
- $17 an hour
- Full-time
- Clean driving record
- Dealership
- No high school diploma
Quick Apply
12d
Admitting Counselor - Per Diem - Varied Shifts
Valley Children's Healthcare —Madera, CA
- $24.15 - $35.00 an hour
- Email
- Customer service
- Word processing
- Medical office experience

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Events, Retail, & RSVP Manager

Renewal by Andersen of Central CA -
Fresno, CA

Quick Apply

Job Details

Full-time
$100,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount

Qualifications

3 years
Organizational skills
Senior level
Leadership
Communication skills

Full Job Description

Classification: Exempt / Full-Time

Reports To: Senior Events, Retail, & RSVP Manager

About Renewal by Andersen

Renewal by Andersen is the full-service window replacement division of Andersen Corporation, a 115-year-old company and the most trusted family of window brands in America. We are the most awarded brand in the J.D. Power Windows and Patio Doors Satisfaction Study for the past five years. Our commitment to excellence has also earned us recognition as one of the Best Employers for Women in 2023 by Forbes and one of America’s Greatest Workplaces in 2023 by Newsweek.

Position Overview

Lead Exceptional Teams. Build Community Partnerships. Drive Measurable Growth.

Are you a proven leader who thrives on developing people, creating winning strategies, and delivering measurable results?

Renewal by Andersen is looking for an experienced Events, Retail & RSVP Manager to lead one of the most impactful marketing teams in our organization. This role is responsible for leading multiple departments that generate qualified appointments through community events, retail partnerships, and RSVP campaigns—directly fueling our continued growth.

If you enjoy coaching leaders, building high-performing teams, creating innovative marketing strategies, and using data to drive decisions, this is an opportunity to make a significant impact while growing your career with an industry-leading brand.

What you'll Do

As the Events, Retail & RSVP Manager, you'll provide strategic leadership for multiple marketing channels while developing supervisors, team leads, and marketing professionals who represent the Renewal by Andersen brand throughout the community.

You'll be responsible for:

Leadership & Team Development

Lead, coach, mentor, and develop supervisors, team leads, and promotional marketers.
Recruit, hire, onboard, and retain top talent.
Create a high-performance culture built around accountability, teamwork, and continuous improvement.
Conduct regular coaching sessions, quarterly check-ins, and performance reviews.
Lead by example while inspiring your team to exceed expectations.

Marketing Strategy & Business Growth

Develop strategies that grow our customer base through retail partnerships, community events, home shows, expos, and RSVP campaigns.
Analyze market trends, demographics, and performance data to identify new opportunities.
Build strong relationships with event organizers, retail partners, vendors, and community organizations.
Secure premium booth locations and retail partnerships that maximize customer engagement and return on investment.
Continuously improve processes, policies, and departmental efficiency.

Customer Experience

Ensure every customer interaction reflects the premium Renewal by Andersen experience.
Work closely with Sales and Operations to create a seamless customer journey.
Ensure appointments are fully qualified before being issued to Design Consultants.
Drive exceptional customer service while increasing appointment quality and conversion rates.

Operational Leadership

Manage scheduling, payroll approvals, attendance, and departmental operations.
Ensure compliance with company policies, timelines, and procedures.
Maintain equipment, event displays, and professional brand standards.
Oversee event setup, logistics, scheduling, and execution across the market.

How You'll Measure Success

Success in this role is measured by both developing exceptional people and delivering exceptional business results.

You'll own key performance metrics including:

Marketing Performance

Achieve departmental marketing costs within ±2% of budgeted plan.
Meet or exceed overall departmental revenue goals.
Maintain cost per lead within ±20% of monthly targets.
Continuously improve marketing return on investment.

Lead Generation Excellence

You'll ensure your teams:

Generate fully qualified homeowner appointments.
Accurately document every lead in the CRM.
Maximize attendance and customer engagement at every event.
Identify and secure every qualified event and retail opportunity within the market.
Negotiate high-visibility, low-cost, high-return partnerships.

Appointment Quality

You'll lead teams that consistently:

Achieve a 90% or greater demo rate (Demo No Sale or Sale).
Maintain a 40% or lower appointment cancellation rate.
Confirm homeowner qualification requirements before appointments are issued.
Set clear customer expectations for in-home consultations.
Verify homeowner attendance to improve appointment quality.

Leadership Excellence

You'll also be responsible for:

Building and developing future leaders within the department.
Delivering daily coaching and ongoing training.
Maintaining a safe, organized, and professional work environment.
Ensuring every event represents the Renewal by Andersen brand with excellence.
Driving employee engagement, accountability, and retention.

What We're Looking For

Required Qualifications

Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)
5+ years of leadership and people management experience
3-5 years of successful sales or marketing experience
5+ years of customer service experience
Experience leading multiple teams in a fast-paced environment
Strong business acumen with the ability to interpret data and make strategic decisions
Excellent communication, coaching, and organizational skills
Advanced Microsoft Office proficiency

Additional Requirements

Valid driver's license and clean driving record
Reliable transportation
Ability to travel throughout the market
Flexibility to work evenings, weekends, and holidays as business needs require

How We Take Care of You

401K
PTO / Sick Time
8 Paid Holidays plus 1 Flex Holiday
Medical, dental and vision insurance
Life and Accidental Death & Dismemberment (AD&D) Insurance
Disability Insurance
Identity Theft Protection
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Discount on our windows and doors
Employee discounts on travel, apparel, electronics, restaurants and more!

#RBA_EVT_CCA

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Refine Your Search

customer success jobs in fresno, ca

Events, Retail, & RSVP Manager

AnswerHub Coordinator

Fulfillment Coordinator

Customer Success Specialist

Office Assistant I

Office Manager/Administrative Assistant

Office Specialist

Intake Coordinator

Operations Manager

Restaurant

Talent Acquisition Specialist

Warehouse Worker

Human Resources Administrative Support Coordinator

Temporary Clerical & Administrative Support Opportunities

Human Resources Administrator

Administative Support Coordinator II

Dispensary Sales Associate

SHCC Receptionist (ASC I)

First Impressions / Receptionist

Admitting Counselor - Per Diem - Varied Shifts

I want to receive the latest job alert for customer success in fresno, ca

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