Top 129 Customer success specialist Jobs in Fresno Ca

Customer Success Specialist
The Semios Group —Fresno, CA
- $27 - $31 a year
- Full-time
- Remote
- Spanish
- Mid-level
- Driver's License
- Health insurance
Quick Apply
4d
Regional Sales Representative
Oak Valley Home Buyers —Fresno, CA
- $78,000 - $150,000 a year
- Weekends as needed
- Spanish
- Clean driving record
- Sales
- Travel reimbursement
- Health insurance
Quick Apply
Admissions Specialist
California Health Sciences University (CHSU) —Clovis, CA
- $21.80 - $30.53 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Temporary Clerical & Administrative Support Opportunities
California State University —Fresno, CA
- Temporary
- Background check
- Customer service
- Word processing
Curriculum Specialist (K-12 Math) - Part-time (Fresno/Bakersfield)
Savvas Learning Company —Fresno, CA
- $42 - $45 an hour
- Part-time
- School experience
- Spanish
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Talent Acquisition Specialist
Baltimore Aircoil Company, Inc. —Madera, CA
- $70,304 - $108,800 a year
- Customer service
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Program Specialist
California State University —Fresno, CA
- Email
- Background check
- Customer service
- Writing skills
- Paid holidays
- Health insurance
Claims Administrative Supervisor
Zenith Insurance Company —Fresno, CA
- $85,736.31 - $118,128.35 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Administrative experience
- Paid training
- Paid parental leave
Office Specialist
State Center Community College District —Fresno, CA
- $54,919 - $67,543 a year
- Overtime
- HIPAA
- English
- Research
7d
ANALYST II
State Teachers' Retirement System —Fresno County, CA
- $5,014 - $7,547 a month
- Full-time
- Hybrid work
- Basic math
- Mid-level
- Office
- Paid holidays
- Health insurance
7d
Customer Experience Coordinator II
Empower Home Services —Clovis, CA
- $25 - $30 an hour
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
1d
Benefit Technology Specialist
HUB International —Fresno, CA
- Online Application
- Microsoft Excel
- Writing skills
- HIPAA
- Health savings account
- Disability insurance
Administrative Coordinator | Office Administrator | Construction & Operations
Turnaround Communications —Madera, CA
- $22 - $30 an hour
- Full-time
- Background check
- Spanish
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
15h
Customer Service Specialist
Milan Institute —Clovis, CA
- $16.90 - $18.50 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- Entry level
- 401(k)
- Employee stock ownership plan
Quick Apply
Community Service Specialist
California State University —Fresno, CA
- Email
- Background check
- Clean driving record
- Basic math
- Paid holidays
- Health insurance
Health Information Technology (HIT) Training & Support Specialist
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $29.28 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Health insurance
Administrative Analyst/Specialist
California State University —Fresno, CA
- Email
- Background check
- Customer service
- Research
- Paid holidays
- Health insurance
Project Specialist
Empower Home Services —Clovis, CA
- $25 - $32 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
1d
Credentialing Specialist
One Federal Solution —Fresno, CA
- Customer service
- Mid-level
- Administrative experience
Quick Apply
4d
Sales Executive
Xerox —Fresno, CA
- $41,160 - $82,320 a year
- Full-time
- Clean driving record
- Mid-level
- Business development
- Paid holidays
- Health insurance

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Customer Success Specialist

The Semios Group
Fresno, CA

Quick Apply

Job Details

Full-time
$27 - $31 a year
4 days ago

Benefits

Health insurance

Qualifications

Post-sales product instruction
Product presentation
Customer relationship building
Client onboarding
Managing clients in a customer support role
Driver's License
Continuous improvement
Customer engagement
Technical Proficiency

Full Job Description

Who we are:

Founded in 2010, Semios Group is a leading agricultural technology company helping growers, agronomists, and ag retailers manage over 200 million acres across five countries. Semios pioneered variable-rate pheromone-based mating disruption in orchards and has since expanded into a comprehensive portfolio covering crop protection, water management, frost control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next generation of digital agriculture, supporting growers, agronomists and ag retailers in improving sustainability and profitability.

Our innovative work has been recognized with several industry awards, including:

AgTech Breakthrough – Smart Irrigation Company & Pest Management Solution of the Year
Thrive Top 50
Google for Startups Accelerator Cohort
Global Cleantech Top 100

We know our journey is only achievable by having a great team who shares ideas, tries new things, and learns as we go.

Who you are:

As the ideal Customer Success Specialist, you are passionate about the customer experience, and you are familiar with, have experience with, or genuinely care about farmers. You have the ability to understand and explain our tools and insights and adjust your communication style to fit your audience. Motivated by meaningful work, you are looking for more than just a job; you want to work for a dynamic, growing company that finds solutions to real-life problems. Your ideal work environment includes a collaborative team spirit with the opportunity to learn and grow as you take the initiative to try new things.

You’re driven by purpose and motivated by work that matters. You’re looking for more than a role, you want to be part of a growing, forward-thinking company solving real-world challenges to improve how farming works, today and for the future.

What you will do:

The primary function of the Customer Success Specialist is to provide exceptional support to both our customers and Semios’ Territory Managers alike. You will use your understanding of the challenges faced by our customers to help them apply Semios’ technology to solve them. You will deliver excellent support and advice to customers in their use of Semios’ tools and systems and will focus your energy on building mutually beneficial relationships to create value for both Semios and our customers. The role will be most effective by collaborating with stakeholders throughout the Semios + Agworld's sales, marketing and field services organization.

This role will execute and deliver on company initiatives for customer success, while enabling our sales organization to focus on growing the business. This role will work with the Customer Success Supervisor and Director of Operations Support to achieve championed customer engagement and support to our sales and field services teams to allow for focus on driving growth and providing exceptional service to our markets.

Pre- & Post-sales Functions

Conduct pre-sale activities including creation of customer accounts, quotes and sales orders.
Obtaining proper approvals for customer discounts and rates.
Initiate, coordinate, and execute customer contract renewals, both remotely and in person.
Update and maintain internal systems (CRM, etc.) for your assigned territory.
Ensure all customer communications are accurately logged within the CRM for your assigned territory.
Work closely with local Territory Managers to ensure all preparation activities for renewals or upcoming customer meetings are completed. Create and execute on service tickets for your assigned customers in a timely manner.

Customer Engagement

Conduct onboardings with customers and their teams both virtually and in person.
Provide continuous support to customers in your territory both virtually and in person, being the first line of support via phone, email, and in-app chat.
Attend and act as a company representative at various trade shows and events, showcasing Semios’ products and services to customers and prospects alike.
Provide support to Territory Manager with regards to customer requests they are receiving, including providing information about planned, ongoing, or completed services.
Document and relay product feedback and customer suggestions to the Semios team via appropriate channels.
Ensure customer engagement with Semios’ suite of tools via regular outreach to ensure they are getting the most out of our products.
Ensure our customers are aware of and educated on the power of Semios’ tools.

Internal Support Functions

Support various company initiatives.
Work closely with Sales Operations to ensure sales data in systems is complete and accurate
Collaborate with Finance, Grower Relations, and Channel teams to support sales growth and strategic initiatives.
Work as a team with the Territory Manager in your region, enabling them to focus on selling
Contribute to the creation and updating of customer resource material.
Represent the customer’s voice and help champion best practices of customer on-boarding, adoption and product use experience.
Document and relay product feedback and customer suggestions back to the Semios team.
Suggest and implement ways to improve all processes in the customer journey.

Requirements

We want you to succeed, so you will need:

2 + years of professional experience working with customer on-boarding, implementation, adoption, and technical support
Highly tech-savvy with the ability to quickly learn and adapt to new technologies and tools
Familiarity working with software applications and data
A magnetic personality and a skill for winning customer time and trust
Superb listening and presentation skills to build and maintain customer relationships
Ability to prioritize and focus efficiently on multiple customers and products
Orientation towards taking initiative and continuous improvement
Valid driver's license and ability to commute when necessary

Nice to have:

Degree or diploma in business or a related field is preferred
Direct experience working in Agriculture.
Fluency in Spanish

Salary range: $27 to $31 USD per hour

We publish a salary range to provide transparency and represent the full growth potential of the role; as a result, offers are made based on demonstrated mastery and experience and generally fall near the midpoint.

Benefits

Why this is the opportunity for you:

Purposeful Work: Make a global impact by advancing sustainable food production.
Our People: Work with a fun, collaborative, and supportive team.
Recharge: Generous vacation policy and year-end winter break.
Work Flexibility: Enjoy a hybrid office setting or fully remote. (role dependent)
Wellbeing: Comprehensive health plans and enroll in our 401(K) plan.

At Semios Group, we value the full range of experience and perspectives people bring—not just what’s listed in a job description. If your background is a close match, we encourage you to apply. If you need accommodations during the interview process, please let us know.

We welcome all applicants regardless of race, gender, orientation, sexual identity, economic class, ability, disability, age, religious beliefs or disbeliefs, or status. We believe that different perspectives and backgrounds are what make a company flourish.

Semios Group participates in E-Verify.

Quick Apply

Refine Your Search

customer success specialist jobs in fresno ca

Customer Success Specialist

Regional Sales Representative

Admissions Specialist

Temporary Clerical & Administrative Support Opportunities

Curriculum Specialist (K-12 Math) - Part-time (Fresno/Bakersfield)

Talent Acquisition Specialist

Program Specialist

Claims Administrative Supervisor

Office Specialist

ANALYST II

Customer Experience Coordinator II

Benefit Technology Specialist

Administrative Coordinator | Office Administrator | Construction & Operations

Customer Service Specialist

Community Service Specialist

Health Information Technology (HIT) Training & Support Specialist

Administrative Analyst/Specialist

Project Specialist

Credentialing Specialist

Sales Executive

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