This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.
Exudes a positive customer service focus.
Advocates building organizational culture through aligning decisions with the County's core values.
Plans analytical studies to be performed; defines and clarifies problem areas; determines research methodology, identifies data sources and designs survey instruments; establishes timeframes for study completion.
Assembles required data; designs questionnaires, conducts interviews, makes observations, researches files and literature, surveys other organizations and documents findings.
Collects and analyzes information; utilizes computer-based and statistical techniques where appropriate; evaluates alternative problem solutions.
Conducts return on investment (ROI) analysis and feasibility studies in order to provide the county with information required to make sound business decisions.
Makes recommendations for action; prepares narrative and/or statistical reports, including implementation strategies; makes presentations to management or the Board as required.
Prepares policies, procedures, and other written documentation; monitors legislative and regulatory changes that may affect unit operations and recommends necessary changes.
Serves in a consultative role to departmental management on administrative and related issues and strategies; provides significant input into policy, operational and service delivery decisions; assists line management in the implementation and facilitation of policy and programmatic changes.
Represents the agency or department and serves as liaison with other County departments and agencies in areas of mutual concern; confers with representatives of governmental, business, and community organizations and the public; may serve on a variety of task forces.
May assist with or perform specific administrative services such as negotiating and administering contracts for services, assisting with the development of the budget, writing grant applications and specifications for proposals, and designing computerized systems and databases.
Interprets and applies a variety of policies, rules and regulations; provides information which may require tact and judgment to employees and others.
Completes special projects as needed.
Performs the listed duties, as well as those assigned, with professionalism and a sense of urgency.
NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of principles and practices of operational, policy and programmatic research and analysis.
Knowledge of principles of public administration.
Knowledge of programs and service delivery in the area to which assigned.
Knowledge of practices and techniques of administrative and statistical analysis and report preparation.
Knowledge of computer applications and hardware and software related to the work.
Knowledge of budgetary and financial cost/expense tracking.
Knowledge of office administrative practices and procedures, including records management and the operation of standard office equipment.
Ability to plan, design and conduct sophisticated operational, management and related studies and analyses.
Ability to research, compile and summarize varied information, evaluate alternatives and reach sound conclusions.
Ability to interpret, explain and apply complex policies, regulations and procedures.
Ability to prepare clear and accurate reports, correspondence, procedures, policies and other written materials.
Ability to represent the department and the County in meetings with others.
Ability to organize and prioritize work and meet critical deadlines.
Ability to exercise sound independent judgment within established policies and guidelines.
Ability to direct and review the work of others on a project basis.
Ability to establish and maintain effective working relationships with those contacted in the course of the work.
Ability to organize and maintain sufficient resource materials.
Ability to display appropriate attention to detail; ability to follow long term projects through to completion.
Ability to communicate effectively both orally and in writing.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to reach and to be mobile.
Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level is the work environment is usually quiet.
