Top 36 Software support Jobs in Georgetown, Tx

Business Technical Support I, Spectrum Business
SPECTRUM —Austin, TX
- $23.75 - $42.80 an hour
- Microsoft Outlook
- English
- Mid-level
- Opportunities for advancement
6d
IT Support Spec I
IGT —Austin, TX
- $54,000 - $61,000 a year
- Hybrid work
- Office
- Windows
- High school diploma or GED
- Disability insurance
- Health insurance
Global Software Support Engineer I
Applied Materials —Austin, TX
- $70,000 - $95,500 a year
- Full-time
- Travel
- Leadership
- Communication skills
5d
Software Help Desk Technician
RVS Software —Leander, TX
- From $44,000 a year
- Full-time
- Background check
- Office
- Windows
- Health insurance
- Paid time off
Quick Apply
Customer Support & Operations Specialist — Radiant
Radiation Detection Company —Georgetown, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
Quick Apply
9d
IT Support Analyst
Construction Partners Inc. —Austin, TX
- On call
- Word processing
- Mid-level
- Travel
- Employee stock purchase plan
- Paid holidays
Quick Apply
Hotel Partner Solutions Specialist
Expedia —Austin, TX
- $70,500 - $113,000 a year
- Full-time
- Mid-level
- AWS
- Analysis skills
- Health insurance
- Dental insurance
2h
Software Support Specialist
HanAra Software —Austin, TX
- $65,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Paid parental leave
- Health savings account
Quick Apply
IT Analyst II
Firefly Aerospace —Cedar Park, TX
- Full-time
- Mid-level
- Ability to lift 50 pounds
- Travel
- Disability insurance
- Health insurance
Quick Apply
13d
Associate Consultant
Sigma Information Group, Inc. —Austin, TX
- $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- SharePoint
- Paid holidays
- Disability insurance
Quick Apply
IT Technician
Total Site Solutions —Georgetown, TX
- Full-time
- Mid-level
- Communication skills
- Disability insurance
- Health insurance
5d
Technical Support Engineer
Aristocrat —Austin, TX
- $62,300 - $115,700 a year
- Full-time
- Writing skills
- Mid-level
- SQL
- Health insurance
- Dental insurance
13d
DESKTOP ADMINISTRATOR L2
Wipro Limited —Austin, TX
- $37,500 - $83,600 a year
- Pass drug screening
- Mid-level
- Windows
- Disability insurance
- Health insurance
Technical Support, Tier 1
American Innovations LTD —Austin, TX
- Hybrid work
- Spanish
- Pass drug screening
- English
- Disability insurance
- Health insurance
3d
Production Support Engineer
Charles Schwab —Austin, TX
- $48.08 - $55.29 an hour
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
EPIC Training Specialist l
Central Health —Austin, TX
- Full-time
- High school diploma or GED
- Clinic
- Travel
12d
EPIC Training Specialist l
CommUnityCare Health Centers —Austin, TX
- 8 hour shift
- Mid-level
- High school diploma or GED
- Clinic
12d
IT Specialist
Yugo —Austin, TX
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Paid parental leave
- Paid holidays
Technology Solution Center Specialist - Field Services Southwest
PNC Financial Services Group —Austin, TX
- Full-time
- Research
- Mid-level
- Office
- Wellness program
- Health savings account
Software Support Engineer
HotSchedules Corporate —Austin, TX
- Full-time
- Computer science
- Computer Science
- Bachelor of Science

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software support jobs near georgetown, tx

Business Technical Support I, Spectrum Business

SPECTRUM -
Austin, TX

Apply Now

Job Details

$23.75 - $42.80 an hour
6 days ago

Benefits

Opportunities for advancement

Qualifications

Telecommunications network troubleshooting
Microsoft Outlook
Fiber optic network
Equipment troubleshooting
English
Windows
VoIP
Network routing

Full Job Description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

How can your technical skills help mid and large business clients achieve reliable connectivity at Spectrum? As a Business Technical Support agent, you will be the primary contact for clients using Spectrum’s data, voice, video and managed services. Working alongside internal teams, you will resolve issues quickly and uphold service standards that keep business operations running smoothly.

How You’ll Make an Impact

Serve as the main point of contact for mid and large business clients, managing communications and escalations for Spectrum’s data, voice, video and managed services
Respond to client issues reported through phone, trouble tickets, email and portals, consistently meeting established quality and productivity benchmarks
Document technical issues in Spectrum’s systems and coordinate fixes with internal and external teams
Support clients on network technologies including Fiber Internet Access, Ethernet, Unified Communications, Trunking, TV, Managed Network, Managed Security and Managed WiFi
Troubleshoot incidents involving WAN/LAN topologies, fiber and voice technologies, plus large corporate hardware and software environments
Maintain accurate client records in relevant tools and systems
Advocate for client issues, track escalations and provide timely updates during service-impacting events

Working Conditions

Office-based environment

What You’ll Bring to Spectrum

Required Qualifications

Education

Bachelor’s or associate degree in a technical field or equivalent education and training

Experience

3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years’ experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center

Skills

Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards

Preferred Qualifications

Education

Cisco or Juniper Certification such as CCENT, CCNA, JCNIA, JNCSP or equivalent

#LI-EW1
CRP101 2026-80367 2026

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Apply Now

Refine Your Search

software support jobs in georgetown, tx

Business Technical Support I, Spectrum Business

IT Support Spec I

Global Software Support Engineer I

Software Help Desk Technician

Customer Support & Operations Specialist — Radiant

IT Support Analyst

Hotel Partner Solutions Specialist

Software Support Specialist

IT Analyst II

Associate Consultant

IT Technician

Technical Support Engineer

DESKTOP ADMINISTRATOR L2

Technical Support, Tier 1

Production Support Engineer

EPIC Training Specialist l

EPIC Training Specialist l

IT Specialist

Technology Solution Center Specialist - Field Services Southwest

Software Support Engineer

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