Top 110 Workstation support associate Jobs in Georgetown, Tx

Workstation Support Associate
Visa Technology and Operations LLC —Austin, TX
- $59,900 - $93,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Health savings account
14d
Assembly Position - Evening Shift
Radiation Detection Company —Georgetown, TX
- $17.25 an hour
- Temporary
- Computer literacy
- No experience needed
- High school diploma or GED
- On-the-job training
Quick Apply
11d
Assistant Veteran Services Officer
Williamson County —Georgetown, TX
- $23.62 an hour
- Online Application
- Spanish
- Military
- Pass drug screening
- Paid holidays
- Disability insurance
Legal Assistant I - County Attorney
Williamson County —Georgetown, TX
- $21.39 - $21.82 an hour
- Online Application
- Spanish
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
4d
Electrician (Swing Shift) Journeyman licenses is Required
The University of Texas at Austin Facilities Services —Austin, TX
- Up to $61,857 a year
- 8 hour shift
- Current TB test
- Customer service
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
HVAC Refrigeration Technician-Swing shift
The University of Texas at Austin Facilities Services —Austin, TX
- $52,000 a year
- Overtime
- Current TB test
- High school
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Sales Consultant
NextDesk —Georgetown, TX
- $20,800 - $32,000 a year
- Full-time
- English
- Mid-level
- High school diploma or GED
Quick Apply
Warehouse Receiving Associate
UPLIFT Desk —Austin, TX
- $19 an hour
- Overtime
- 18 years or older
- Forklift
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
Warehouse Fulfillment Associate
UPLIFT Desk —Austin, TX
- From $18 an hour
- Full-time
- 18 years or older
- Google Workspace
- English
- Disability insurance
- Health insurance
Quick Apply
Warehouse Fulfillment Associate (12 pm - 9 pm)
UPLIFT Desk —Austin, TX
- From $20 an hour
- Full-time
- 18 years or older
- Google Workspace
- English
- Disability insurance
- Health insurance
Quick Apply
9d
Logistics Associate
UPLIFT Desk —Austin, TX
- From $20 an hour
- Full-time
- Mid-level
- Forklift
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Junior IT Desktop Support Technician
United States Gold Bureau —Leander, TX
- Full-time
- Ability to walk for extended periods
- Microsoft Office
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
6d
Part-Time Psychology Research Associate I
University of Texas at Austin —Austin, TX
- $20 an hour
- Part-time
- Bachelor of Science
- Office
- University
- Retirement plan
Associate Consultant
Sigma Information Group —Austin, TX
- Full-time
- Mid-level
- Office
- SharePoint
- Paid holidays
- Disability insurance
IT Analyst III: Security
Williamson County —Georgetown, TX
- $93,480.52 - $101,894.80 a year
- Full-time
- Pass drug screening
- System design
- HIPAA
- Paid holidays
- Disability insurance
Academic Technology Associate
University of Texas at Austin —Austin, TX
- $20,000 a year
- Part-time
- Office
- University
- Bachelor's degree
- Retirement plan
5d
Administrative Associate (Salary)
University of Texas at Austin —Austin, TX
- $46,899 a year
- Weekends as needed
- Microsoft Excel
- Office
- High school diploma or GED
- Retirement plan
14h
Associate Academic Advisor
University of Texas at Austin —Austin, TX
- From $50,000 a year
- Urgently hiring
- Customer service
- Public speaking
- Mid-level
- Health insurance
- Employee discount
Social Science/Humanities Research Associate I.
University of Texas at Austin —Austin, TX
- $40,000 a year
- Urgently hiring
- Bachelor of Science
- English
- Office
- Retirement plan
4d
Clinical Research Associate I
University of Texas at Austin —Austin, TX
- From $40,000 a year
- Overtime
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Retirement plan

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workstation support associate jobs near georgetown, tx

Workstation Support Associate

Visa Technology and Operations LLC -
Austin, TX

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Job Details

Full-time
$59,900 - $93,000 a year
14 days ago

Benefits

Wellness program
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Video conferences (communication methods)

Full Job Description

About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

Visa Corporate IT (CIT) group has embarked on a major transformation journey—building an engineering-first operating model that puts customer experience and end user support at the center. As part of this strategy, we are consolidating operational functions into a single area focused on providing world-class operational support to our end users.

As a member of the Onsite Technical Support team, the Technical Support Associate – Workstation Support is responsible for delivering exceptional onsite technical support for Visa staff. This role supports workstation and endpoint platforms (Windows and Mac OS), mobile devices, collaboration and conferencing technology, and core productivity tools such as Microsoft 365.

This is a role for a technically strong, customer-obsessed support professional who can balance hands-on troubleshooting with proactive service improvements—identifying issues before they occur, driving root cause resolution, and improving reliability (not just processing tickets).

The ideal candidate should be passionate about:

Exceptional customer service and clear communication — listening, empathizing, and building trust with end users.
Proactive and predictive support — performing health checks and validations to identify and remediate issues before they impact users.
Root cause mindset — isolating recurring issues, identifying true root cause, and partnering with the right teams to eliminate repeat incidents.
Elimination of issues through automation and agentic AI — applying scripting/coding fundamentals and reusable agentic workflows to remove recurring issues, enable self-healing where appropriate, and reduce ticket volume.
Reliable collaboration technology — conference room validation and hands-on support to ensure consistent, dependable meeting experiences.
Strong endpoint fundamentals — Windows and Mac OS troubleshooting, device lifecycle support, and secure, compliant endpoint operations.
Continuous improvement — contributing ideas, documenting solutions, and sharing knowledge to improve team effectiveness.

Key Responsibilities:

Provide 2nd-level support for escalated workstation, endpoint, and mobile incidents/requests; own issues through resolution.
Support Windows OS, Microsoft 365, and Mac OS (current and prior releases), including standard applications, peripherals, and security tooling.
Perform effective diagnostics to isolate issues; identify root cause where possible and drive durable fixes (not temporary workarounds).
Proactively identify and reduce repeat issues by analyzing patterns/trends, documenting solutions, and partnering with engineering/operations teams to eliminate underlying causes.
Participate in continuous improvement initiatives (automation/self-service/shift-left) that improve reliability, reduce ticket volume, and enhance employee experience, including eliminating recurring issues through automation aligned to the required: Scripting/coding fundamentals (e.g., PowerShell, Bash, or Python) to automate routine support tasks and contribute to automation/agentic AI initiatives.
Create, test, and maintain small scripts/automations (e.g., PowerShell, Bash, or Python) and contribute reusable runbook/KB updates that enable self-service and support future agentic workflows.
Maintain accurate incident records and resolution details in the ITSM tool (ServiceNow); ensure documentation supports repeatability and knowledge reuse.
Perform daily/regular conference room technology validation sweeps following defined procedures; confirm conferencing, audio/video, displays, and peripherals function reliably.
Provide day-to-day operational support for voice, video conferencing, and AV equipment (adds/moves/changes); escalate to specialist groups when appropriate.
Support meeting room incidents quickly to restore service; coordinate with vendors/Facilities/AV partners for repairs or replacements when needed.
Provision, prepare, and deploy workstations using standard images; set up new workstations, loaners, and related equipment.
Install/configure/support local and LAN printers; troubleshoot connectivity and driver issues.
Maintain 100% accuracy/control in the asset database for deployed assets; record and update changes promptly.
Create and contribute to knowledge articles (KBs), SOPs, and runbooks; share learnings with peers to improve the team’s collective capability.
Work closely with other support groups (e.g., network operations, endpoint engineering, security) to resolve incidents and support maintenance activities.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications:

Bachelor's degree, OR 3+ years of relevant work experience

Preferred Qualifications:

2–3 years of experience as a technician supporting 300+ users in an enterprise environment.
Scripting/coding fundamentals (e.g., PowerShell, Bash, or Python) to automate routine support tasks and contribute to automation/agentic AI initiatives.
Strong experience providing exceptional customer service.
Experience supporting and troubleshooting Windows OS, Microsoft 365 suite, and Mac OS (current release and prior release); plus iOS and Android basics.
Intermediate networking connectivity knowledge and troubleshooting.
Intermediate experience in installation, configuration, and support of local and LAN printers.
Demonstrated experience using scripting/automation and AI-assisted (agentic) approaches to reduce or eliminate recurring support work (e.g., building/maintaining small automations, contributing reusable workflows/runbooks, and leveraging Copilot/GenAI-style tools to drive self-healing and demand reduction).
Hands-on experience with PC/Mac hardware, peripherals, mobile devices, and collaboration/voice/video technologies.
Experience supporting conference rooms and AV/conferencing endpoints (validation, troubleshooting, and rapid restoration).
Proven ability to perform issue isolation and resolution to minimize downtime, including documenting root cause and recommended preventive actions.
Excellent interpersonal skills with the ability to explain technical concepts to users with varying levels of proficiency.
Familiarity with ITIL concepts and ServiceNow (or similar ITSM tools) is a plus.

U.S. Applicants Only

The estimated salary range for this position is $59,900.00 to $ 93,000.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Work Hours

Varies upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental/Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.

Apply Now

Refine Your Search

workstation support associate jobs in georgetown, tx

Workstation Support Associate

Assembly Position - Evening Shift

Assistant Veteran Services Officer

Legal Assistant I - County Attorney

Electrician (Swing Shift) Journeyman licenses is Required

HVAC Refrigeration Technician-Swing shift

Sales Consultant

Warehouse Receiving Associate

Warehouse Fulfillment Associate

Warehouse Fulfillment Associate (12 pm - 9 pm)

Logistics Associate

Junior IT Desktop Support Technician

Part-Time Psychology Research Associate I

Associate Consultant

IT Analyst III: Security

Academic Technology Associate

Administrative Associate (Salary)

Associate Academic Advisor

Social Science/Humanities Research Associate I.

Clinical Research Associate I

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