Top 3264 Technical applications Jobs in Glenshaw, Pa

Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations
Zoll Medical Corporation —Pittsburgh, PA
- $19 - $23 an hour
- 8 hour shift
- Remote
- Spanish
- Computer literacy
- Writing skills
Applications Engineer
Spang & Company —Pittsburgh, PA
- Customer service
- Research
- Mid-level
- 401(k) matching
Quick Apply
7d
Welder
Flowserve —Bridgeville, PA
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- Entry level
- Health savings account
- AD&D insurance
12d
Borough Engineer
Borough of Jefferson Hills —Jefferson Hills, PA
- $120,000 - $130,000 a year
- Full-time
- Construction site
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
General Dentist
PRIMARY CARE HEALTH SERVICE —Pittsburgh, PA
- $60 - $100 an hour
- Part-time
- Dental office
- Management
- Surgery
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Representative
Zaleski's Exterior Building Material —Springdale, PA
- $30,609 - $74,479 a year
- Full-time
- Background check
- Mid-level
- QuickBooks
- Paid time off
Quick Apply
Certified Pharmacy Technician- Closed Door | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- Call employer
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
Civil/Environmental Engineer (P.E.) - Sanitary/Municipal Engineering
Redcon Engineering —Carnegie, PA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Paid holidays
- Disability insurance
Quick Apply
13d
Senior Structural Engineer (Manufacturing/Modular Construction)
Beacon Modular —Coraopolis, PA
- Full-time
- Background check
- Construction site
- Bachelor of Science
- AD&D insurance
- Paid holidays
Quick Apply
Pharmacist, Entry Level - Closed Door| Onsite-Pittsburgh, PA (Robinson Township)
Blink Health —Pittsburgh, PA
- Full-time
- Spanish
- English
- Data entry
Quick Apply
7d
Electrician
Valley Electric Company Inc —Imperial, PA
- $22 - $30 an hour
- Email
- Construction site
- Pass drug screening
- Mid-level
Quick Apply
Roofing/Siding Production Manager
Mt. Pleasant Window & Remodeling Co. —Murrysville, PA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Clean driving record
- Construction site
- Health insurance
- Dental insurance
Quick Apply
8d
Pharmacy Partner Coordinator
Blink Health —Pittsburgh, PA
- Mid-level
- Office
- 3 years
- Free parking
- Commuter assistance
Quick Apply
9d
Entry Level Civil Engineer
KU Resources, Inc. —Pittsburgh, PA
- From $55,000 a year
- Full-time
- 5 years
- Driver's License
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Lead Facilities Engineer
The Cigna Group —Warrendale, PA
- Online Application
- 6 years
- Driver's License
- Team management
- Relocation assistance
14d
Senior Vice President, Forward Deployed Engineer
BNY —Pittsburgh, PA
- $104,000 - $210,000 a year
- Full-time
- Computer science
- Computer Science
- System design
5d
Senior Electrical Engineer
Dawar Technologies, Inc. —Pittsburgh, PA
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Background check
- ERP systems
- Laboratory experience
- Health savings account
- Health insurance
Quick Apply
Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh
Blink Health —Pittsburgh, PA
- Rotating shift
- Mid-level
- Office
- Analysis skills
- Free parking
- Commuter assistance
Quick Apply
14d
Sales Application Engineer
ANDRITZ Metals USA Inc. —Canonsburg, PA
- $1 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Benefits /Insurance Claims Specialist | Onsite- Pittsburgh
Blink Health —Pittsburgh, PA
- 12 hour shift
- Research
- Office
- High school diploma or GED
- Free parking
- Commuter assistance
Quick Apply
9d

I want to receive the latest job alert for technical applications in glenshaw, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical applications jobs near glenshaw, pa

Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations

Zoll Medical Corporation -
Pittsburgh, PA

Apply Now

Job Details

$19 - $23 an hour

Qualifications

Computer literacy

Full Job Description

CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Job Summary

The Product Technical Support Specialist – Tier 1 plays a critical role in providing patients, families, and medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone, email, and other channels guaranteeing prompt and precise resolutions. This role will be essential in identifying and analyzing system and user problems and reporting accordingly.

Availability to cover 24/7 on at least one weekend day is required. Currently targeting second shift (5 x 8hr. or 4 10 x hr.) *Training Period approx. 8-10 weeks M-F 8A-4:30P ET

Essential Functions

Analyze problems, diagnose probable causes, and utilize troubleshooting techniques to resolve basic to complex product issues.
Have an in-depth understanding of products and technical troubleshooting requirements to effectively guide or educate patients and/or customers in proper product maintenance and use.
Ensure adherence to regulatory guidelines in product support activities.
Assist in time sensitive situations, offering critical guidance or instructions to ensure quick and efficient protection of patients.
Document and maintain comprehensive records of customer interactions for future reference and continuous improvement.
Identify, record, and document alleged deficiencies related to the product, labeling, packaging, quality, durability, reliability, safety, effectiveness, or performance of CMS products in accordance with company policy and applicable regulations.
Utilize strong interpersonal communication and excellent customer service skills while engaging with patients, Field Sales, medical personnel, and cross functional colleagues to provide timely product education and issue resolution.
Provide 24/7 back-up on all patient and clinician support in substitution for cross-functional departments.
Identify patterns in customer issues to suggest product improvements or updates that can enhance user experience and minimize future problems.
Stay current with product updates, technical specifications, and troubleshooting requirements.
Participate in cross-functional team meetings to share insights and discuss challenges that will contribute to product and service improvement.
Must work independently, manage time effectively, and prioritize tasks in a dynamic, fast-paced patient contact/call center environment.
Works closely with Customer Support and Field Personnel to dispatch ZOLL representatives to patient locations as required to resolve patient issues and ensure patient safety.

Required/Preferred Education and Experience

Associate's Degree or Bachelor's Degree in related field preferred
Proven experience in product support or related customer facing role, ideally within the medical, safety, or life-saving products industry is a plus.
Strong communication skills, both oral and written, including the ability to translate and communicate technical and analytical issues to all types of end users.
Exceptional customer service skills and empathy for direct patient contact.
Technical aptitude or experience troubleshooting basic to complex product related technical systems.
Computer literacy with Microsoft Office experience.
Experience with CRM systems, knowledge base and support tools a plus.
Ability to adapt to and learn new technologies and products quickly.
Medical or clinical experience a plus

Knowledge, Skills and Abilities

Listening, speaking, reading, and writing fluency in Spanish a plus.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Occasionally
Hearing - Occasionally
Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

#LI-KH1

The hourly pay rate for this position is:

$19.00 to $23.00

Factors which may affect this rate include shift, geography, skills, education, experience, and other qualifications of the successful candidate. Details of ZOLL's comprehensive benefits plans can be found at www.zollbenefits.com.

Applications will be accepted on an ongoing basis until this position is filled. For fully remote positions, compensation will comply with all applicable federal, state, and local wage laws, including minimum wage requirements, based on the employee’s primary work location.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or status as a protected veteran.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Apply Now

Refine Your Search

technical applications jobs in glenshaw, pa

Customer Care - Product Technical Support Specialist - Pittsburgh Hybrid / Remote Other Locations

Applications Engineer

Welder

Borough Engineer

General Dentist

Inside Sales Representative

Certified Pharmacy Technician- Closed Door | Onsite- Pittsburgh

Civil/Environmental Engineer (P.E.) - Sanitary/Municipal Engineering

Senior Structural Engineer (Manufacturing/Modular Construction)

Pharmacist, Entry Level - Closed Door| Onsite-Pittsburgh, PA (Robinson Township)

Electrician

Roofing/Siding Production Manager

Pharmacy Partner Coordinator

Entry Level Civil Engineer

Lead Facilities Engineer

Senior Vice President, Forward Deployed Engineer

Senior Electrical Engineer

Pharmacy Quality Improvement Specialist | Onsite - Pittsburgh

Sales Application Engineer

Pharmacy Benefits /Insurance Claims Specialist | Onsite- Pittsburgh

I want to receive the latest job alert for technical applications in glenshaw, pa

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected