Top 1064 Customer onboarding manager Jobs in Grapevine, Tx

Onboarding Manager 2
Northrop Grumman —Irving, TX
- $105,100 - $157,700 a year
- Overtime
- Microsoft Excel
- Mid-level
- Office
- Paid holidays
- Disability insurance
11d
Customer Success Manager
Voxai Solutions Inc —Coppell, TX
- $80,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
Glide Customer Success Manager
McKesson —Irving, TX
- $84,700 - $141,100 a year
- Hybrid work
- Microsoft Outlook
- Word processing
- Bachelor of Science
10d
Customer Onboarding Manager
Tipalti —Plano, TX
- Email
- Mid-level
- Office
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
Manager, Inventory Management
Cardinal Health —Roanoke, TX
- $87,700 - $125,300 a year
- Mid-level
- Bachelor's degree
- No degree
- Paid parental leave
- Health savings account
Customer Solutions Manager, Small and Medium Business (Scale CSM)
Amazon Web Services, Inc. —Dallas, TX
- $131,300 - $177,600 a year
- Full-time
- Writing skills
- 3 years
- AWS
- AD&D insurance
- Health insurance
12d
Senior Customer Success Manager (Remote - TX)
Nodes & Links —Dallas, TX
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Enterprise Customer Success Manager - GridGain
MariaDB plc —Dallas, TX
- $70,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Analysis skills
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
14d
Customer Success Manager
KMS Lighthouse —Irving, TX
- Full-time
- Mid-level
- Organizational skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
Customer Success Manager
PREMIER LOGITECH LLC —Coppell, TX
- Ability to walk for extended periods
- Writing skills
- Mid-level
Quick Apply
Customer Success Manager
LeadsOnline —Plano, TX
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Product management
Quick Apply
Customer Success Manager
DBeaver —Dallas, TX
- Remote
- Mid-level
- 2 years
- Communication skills
Supervisor, Customer Retention
Rise Broadband —Irving, TX
- Weekends as needed
- Mid-level
- Residential
- Analysis skills
Quick Apply
Customer Success Manager - Logistics
MODE Global —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
JOYA Health —Irving, TX
- $75,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Success Manager (Money)
Intuit —Frisco, TX
- $126,000 - $191,000 a year
- Mid-level
- 3 years
- Presentation skills
Customer Success Manager II - Dallas, TX
OpenGov —Dallas, TX
- $80,000 - $100,000 a year
- Full-time
- Research
- Mid-level
- Office
- Paid parental leave
- Health savings account
Call Center Client Migration Team Lead (in-office)
Mphasis Limited —Fort Worth, TX
- Up to $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Quick Apply
Operations Manager
Amazon.com Services LLC —Dallas-Fort Worth, TX
- $91,000 - $136,500 a year
- Weekends as needed
- Mid-level
- Ability to climb stairs
- Bachelor's degree
- AD&D insurance
- Health insurance
Customer Success Manager
Altametrics —Dallas, TX
- Full-time
- Remote
- Up to 50% travel
- Mid-level
- Product management
Quick Apply
10d

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customer onboarding manager jobs near grapevine, tx

Onboarding Manager 2

Northrop Grumman -
Irving, TX

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Job Details

$105,100 - $157,700 a year
11 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off

Qualifications

Optimizing workflow processes
Microsoft Excel
Managing projects
Productivity software
Process improvement planning

Full Job Description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: No

CLEARANCE TYPE: None

TRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Enterprise Services is seeking an Onboarding Manager 2 responsible for day-to-day oversight of the New Hire Onboarding and associated processes, ensuring high quality and customer satisfaction within defined service level and cost parameters. The Onboarding Manager will have direct management responsibility for service center representatives supporting the onboarding of new hires, interns, and career initiated transfers for assigned sectors. The Onboarding Manager will serve as part of the HR Service Center leadership team and work closely with Enterprise and Sector Talent Acquisition, HR Business Partners, hiring managers and other stakeholders to ensure a pleasant and positive experience for new hires and internal transfers.

Responsibilities include, but are not limited to:

Oversee day-to-day administration of the New Hire Onboarding and associated processes, managing a team of 20+ staff
Ensure proper work distribution, monitor service performance, address escalations, and engage other stakeholders as needed to ensure smooth Onboarding
Supervise staff, manage staff performance, monitor quality, and coordinate and/or provide employee training/development as needed.
Establish and foster positive relationships with sector customers and other stakeholders building strong partnerships to facilitate optimal service performance and user experience
Work closely with other Onboarding Managers and Leads to ensure consistent service performance across teams
Create and foster an environment that promotes excellent customer service, employee engagement, performance, culture, teamwork, and accountability
Monitor and respond to Customer Satisfaction scores and feedback, working with appropriate stakeholders to drive customer satisfaction results each month
Act as a champion for process automation and process improvement across assigned service area
Develop strategies to meet business needs and improve the customer service experience by monitoring service levels and escalating customer requests
Influence key stakeholders; mitigate issues quickly utilizing effective communication skills and in-depth knowledge of business sectors

Basic Qualifications:

Bachelor's Degree with at least 10 years of related experience OR Master's Degree with at least 8 years of related experience
Prior experience within a highly customer-centric environment
Process improvement experience
Proficiency in the Microsoft Office Suite (Excel, Word, and PowerPoint)
Ability to manage multiple, competing priorities / projects at once

Preferred Qualifications:

Working knowledge of centralized service center operations
Experience preparing and analyzing data to identify themes, trends and recommended action
In-depth knowledge of Northrop Grumman business sectors
Applicant Tracking System experience (i.e., Workday, Taleo, ServiceNow)
Strong background in HR, TA or OE

Primary Level Salary Range: $105,100.00 - $157,700.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

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Refine Your Search

customer onboarding manager jobs in grapevine, tx

Onboarding Manager 2

Customer Success Manager

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Customer Solutions Manager, Small and Medium Business (Scale CSM)

Senior Customer Success Manager (Remote - TX)

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Customer Success Manager

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