Top 28 Control manager Jobs in Greenville, Nc

Service Manager
White's International Trucks Winterville —Winterville, NC
- $55,000 - $65,000 a year
- Full-time
- Clean driving record
- Sales
- Dealership
- Health savings account
- AD&D insurance
Quick Apply
Technical Service Manager
IMA Life North America —Greenville, NC
- $105,000 - $140,000 a year
- Management
- Engineering
- 8 years
- Health insurance
Traffic Control Control Supervisor
Gosalia Concrete Constructors, Inc. —North Carolina
- $40 - $47 an hour
- Weekends as needed
- Clean driving record
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
4d
Controls/PLC Supervisor
The Judge Group —Tarboro, NC
- $120,000 - $140,000 a year
- Email
- Management
- 5 years
- System design
- Relocation assistance
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Service Manager
Feyer Auto Group —Williamston, NC
- Full-time
- Clean driving record
- Sales
- Dealership
- Health insurance
- Paid time off
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Sr. Manager, Automation
Thermo Fisher Scientific —Greenville, NC
- Full-time
- 5 years
- Engineering
- Office
Operations Manager Trainee - Fleet Maintenance
Ryder System —Greenville, NC
- $55,000 a year
- Full-time
- Word processing
- Bachelor's degree
- Communication skills
- Disability insurance
- Health insurance
4d
Accountable Manager
EXCLUSIVE JETS LLC —Kinston, NC
- Weekends as needed
- Background check
- 18 years or older
- Mechanic experience
- Relocation assistance
- 401(k) matching
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Mgr, Automation and Controls Engineering
Moen —Kinston, NC
- $107,000 - $165,000 a year
- Full-time
- System design
- Residential
- In-person
- Health insurance
- Adoption assistance
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Facilities Maintenance Technician III (Lead) (USAGM)
United States Agency for Global Media (USAGM) —Grimesland, NC
- 8 hour shift
- Civil engineering
- 5 years
- Driver's License
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Manager, Vehicle Engineer
Washington Metropolitan Area Transit Authority —United States
- Full-time
- ASE Certification
- Customer service
- Word processing
- Tuition reimbursement
- Retirement plan
1d
Quality Control Manager- Dam Project
Thalle Construction Company —United States
- Full-time
- Construction site
- Senior level
- Professional Engineer
- Paid holidays
- Disability insurance
Quick Apply
13d
Sr. Manager, Controls Engineering
Novolex —United States
- $165,000 - $200,000 a year
- Full-time
- Up to 50% travel
- Travel
- Senior level
- Wellness program
- Paid parental leave
12d
Construction SCADA Controls Manager I and II- Solar
M. A. Mortenson Company —United States
- $125,600 - $216,500 a year
- Up to 50% travel
- Construction site
- Customer service
- AD&D insurance
- Paid holidays
Project Manager - Air Quality
SWCA Environmental Consultants —United States
- $102,047.40 - $134,152.20 a year
- Online Application
- Remote
- 7 years
- Bachelor of Science
- Engineering
- Profit sharing
- Health insurance

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Service Manager

White's International Trucks Winterville
Winterville, NC

Quick Apply

Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication

Full Job Description

Reports To: Service Director

A Service Manager is responsible for overseeing the daily operations of the service department, managing a team of service advisors and technicians, ensuring high-quality repairs and customer service, and driving the profitability of the service department. This role requires strong leadership, organizational skills, and a deep understanding of commercial truck repair and maintenance.

Here’s a detailed job description for a Service Manager:

Job Title: Service Manager

Job Summary: The Service Manager is responsible for managing the service department, ensuring that all repair and maintenance services are completed to the highest standards of quality and customer satisfaction. The Service Manager will lead a team of service advisors, technicians, and support staff, oversee service operations, monitor department performance, and ensure profitability while adhering to dealership policies and industry regulations.

Key Responsibilities:

Team Leadership and Supervision:
- Lead, motivate, and manage a team of service advisors, technicians, and service department staff.
- Ensure all team members are properly trained, equipped, and follow safety and service standards.
- Delegate work and responsibilities among the team, ensuring all staff are performing their duties effectively.
- Conduct regular performance reviews, set goals, and offer coaching and feedback to improve team performance.

Customer Service and Relations:
- Oversee customer service operations within the service department to ensure high levels of satisfaction.
- Resolve customer complaints and issues in a timely, professional manner.
- Maintain positive relationships with key customers, ensuring repeat business and customer loyalty.
- Develop strategies to enhance customer retention and satisfaction.

Operational Management:
- Oversee day-to-day operations of the service department, ensuring efficiency and quality of service.
- Ensure that all service orders are properly managed and processed, from intake to completion.
- Manage service scheduling and workload distribution to avoid delays or overbooked schedules.
- Ensure adherence to manufacturer guidelines and dealership standards in all repairs and services.

Financial and Budget Management:
- Develop and manage the service department’s budget, ensuring profitability.
- Monitor and report on department performance, including revenue, costs, and labor productivity.
- Set pricing strategies for services and repairs to ensure competitive pricing while maintaining profitability.
- Work with parts and sales departments to drive sales of additional services, parts, and accessories.

Service Department Inventory and Parts Management:
- Collaborate with the parts department to ensure proper inventory management for parts and supplies needed for repairs.
- Monitor parts usage to control costs, reduce waste, and ensure that parts are available for timely repairs.
- Ensure that all parts and labor are properly billed, and that inventory levels are maintained according to demand.

Quality Control and Safety:
- Monitor the quality of service provided by the technicians, ensuring all repairs and services meet dealership and manufacturer standards.
- Oversee the inspection process to ensure that every truck is inspected thoroughly before delivery to customers.
- Ensure that safety standards are followed in the service department to protect both employees and customers.

Process Improvement:
- Continuously evaluate and improve service department processes to increase efficiency and customer satisfaction.
- Identify areas for improvement, including workflow, communication, and technology, and implement changes accordingly.
- Ensure the service department is equipped with the necessary tools, equipment, and technology to perform at a high level.

Reporting and Documentation:
- Prepare and maintain reports related to the service department’s performance, including financial reports, customer satisfaction surveys, and technician productivity.
- Ensure that all necessary documentation, including work orders, customer records, and service histories, is accurately completed and stored.
- Ensure compliance with all legal, safety, and environmental regulations.

Training and Development:
- Identify training needs for the service team and arrange for continuous education on new products, technologies, and industry standards.
- Stay updated with the latest trends and developments in commercial truck service and repair.
- Support career development within the service department by offering opportunities for certification and training.

Collaboration with Sales and Marketing:
- Work closely with the sales department to identify service-related sales opportunities and promotional strategies.
- Assist in marketing efforts, particularly related to service specials, maintenance packages, and repair promotions.

Qualifications

Previous experience as a Service Manager or similar customer-facing role (commercial truck, automotive, or heavy equipment industry preferred)
Knowledge of medium and heavy-duty vehicle systems and common repair procedures
Strong computer skills, including proficiency in DMS and OEM service platforms (experience with Procede or similar systems preferred)
Excellent communication, organizational, and time management skills
Ability to multitask and manage multiple repair orders efficiently
Customer-first attitude with attention to accuracy and professionalism
Team player who thrives in a fast-paced, results-driven environment
Valid driver’s license and acceptable driving record

Physical Requirements

Ability to lift up to 25 pounds and perform moderate physical activity in a shop setting
Frequent standing, walking, and light bending around service areas
Must be comfortable working in an environment with moderate noise and vehicle movement
Must wear required personal protective equipment (PPE) when in the shop area

Benefits

At White’s International Trucks, we take pride in investing in our people. Full-time employees enjoy a comprehensive benefits package including:

Medical, Dental, and Vision Insurance (multiple plan options)
Health Savings Account (HSA) with company contribution
Flexible Spending Account (FSA) options
401(k) with Company Match – 50% match up to 6% of contributions
Company-Paid Basic Life Insurance with AD&D coverage
Short- and Long-Term Disability Plans available for purchase
Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)
Paid Vacation, Sick Leave, and Holidays
Uniforms Provided and annual boot reimbursement if applicable
Opportunities for career advancement within our Service and Operations teams
Team-oriented, family-driven culture built on integrity, growth, and customer satisfaction

This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.

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Refine Your Search

control manager jobs in greenville, nc

Service Manager

Technical Service Manager

Traffic Control Control Supervisor

Controls/PLC Supervisor

Service Manager

Sr. Manager, Automation

Operations Manager Trainee - Fleet Maintenance

Accountable Manager

Mgr, Automation and Controls Engineering

Facilities Maintenance Technician III (Lead) (USAGM)

Manager, Vehicle Engineer

Quality Control Manager- Dam Project

Sr. Manager, Controls Engineering

Construction SCADA Controls Manager I and II- Solar

Project Manager - Air Quality

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I want to receive the latest job alert for control manager in greenville, nc

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Job Title: Service Manager

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