Top 166 Sales manager Jobs in Guaynabo, Pr

Manager, Call Center (Concierge)
Oriental Bank in San Juan —San Juan, PR
- Full-time
- Spanish
- English
- Mid-level
General Manager, Puerto Rico
FERRERO —Guaynabo Municipio, PR
- Online Application
- Hybrid work
- Spanish
- English
- Analysis skills
13d
Senior Account Manager – Infrastructure
Neptuno Networks —Guaynabo, PR
- From $65,000 a year
- Full-time
- Master's degree
- Business development
- Analysis skills
- Health insurance
- 401(k)
Quick Apply
Call Center Manager
Ariel Cosmetics Inc. —San Juan, PR
- $50,000 - $80,000 a year
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
12d
Post Sales Manager
Genesis Puerto Rico —San Juan, PR
- From $50,000 a year
- Weekends as needed
- Spanish
- Dealership
- 5 years
- Health insurance
- Dental insurance
Quick Apply
13d
Key Account Manager - Warehouse Distribution
Axalta Coating Systems —San Juan, PR
- $100,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
Quick Apply
Senior Business Development Manager - Air Freight
DHL —San Juan, PR
- $65,272.50 - $87,030.00 a year
- Mid-level
- Microsoft Office
- Business development
- Employee stock purchase plan
- Paid holidays
Account Manager Parts
Trane Technologies —San Juan, PR
- $46.50 an hour
- Full-time
- Spanish
- Oracle
- 5 years
Account Manager
W.W. Grainger —Cataño, PR
- $42,900 - $71,500 a year
- Hybrid work
- Spanish
- English
- Mid-level
- Paid parental leave
- Dental insurance
Social Sales Manager (Mgr-Sales II) (NE)
Marriott International, Inc —San Juan, PR
- Full-time
- Marketing
- Research
- Mid-level
Mgr-Sales II (NE)
Marriott International, Inc —San Juan, PR
- Full-time
- Marketing
- Research
- Mid-level
Sales Manager
Funeraria Buxeda —San Juan, PR
- $40,000 - $90,000 a year
- Full-time
- Clean driving record
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
6d
TikTok Shop Key Accounts Manager
Full Circle Agency —San Juan, PR
- $5,000 a month
- Full-time
- Remote
- Inventory management
- Analysis skills
- Senior level
Quick Apply
Sales Manager
Third-Party Job Posts —San Juan, PR
- Remote
- English
- Mid-level
- Business development
- Paid parental leave
- Paid time off
Quick Apply
Business Development Manager
The Cervantes Group —San Juan, PR
- $1 - $2 a year
- Full-time
- Spanish
- Sales
- English
Quick Apply
Sales Manager
F40 LLC —San Juan, PR
Quick Apply
4h
Sales Administration Manager
Discover Puerto Rico —San Juan, PR
- $55,000 - $58,000 a year
- Full-time
- Hybrid work
- Spanish
- Writing skills
- English
Quick Apply
3d
Regional Sales Manager - Pumps
Ingersoll Rand —Carolina, PR
- $90,000 - $115,000 a year
- Engineering
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Regional Sales Manager - Puerto Rico
SolarEdge —San Juan, PR
- Full-time
- Bachelor of Science
- Mid-level
- Residential
Quick Apply
District Manager
ADP —San Juan, PR
- Full-time
- Hybrid work
- Business development
- Senior level
- Communication skills
- Paid time off
- Benefits from day one
5d

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sales manager jobs near guaynabo, pr

Manager, Call Center (Concierge)

Oriental Bank in San Juan -
San Juan, PR

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Job Details

Full-time

Qualifications

Spanish
Customer communication
Financial sales
Team supervision
English
Business consulting
Supervising experience

Full Job Description

The Manager, Remote Network (Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a sharp and professional business approach. Increases revenues and portfolio by building good will and customer loyalty. Making the high-end customer feel pampered and eager to increase relationship due to satisfaction. Position works on-site based in San Juan, PR.

MAJOR DUTIES & RESPONSIBILITIES:

Manage high-value customer relations and offer the right solutions by understanding the true needs and by providing concierge-type service. Provide personalized and caring experiences.
Identifying potential new clients and working with them to build a lasting relationship to manage their wealth.
Identify opportunities to cross-sell banking products and services to clients, such as accounts, mortgages, insurance, and investment products, to maximize revenue and deepen client relationships.
Offer personalized financial advice and solutions tailored to the client's financial management objectives, including investment options. Anticipate and resolve client requests to exceed expectations.
Assist clients with their banking transactions and service requirements while building relationships and helping identify financial needs.
Promote agents' anticipation and resolution of client requests to exceed expectations, no matter how small or large the request.
Make sure high-value customers are aware of all we can do, to make their financial lives better.
Be self-sufficient in developing creative solutions to complex challenges presented by customers.
Be willing to assume risk and make decisions when critical or urgency emerges.
Cultivate, and create strong, authentic, and trusted relationships between the team and customers.
Comply and exceed engagement and service level performance targets.
Re-engage inactive high-value customers.
Use negotiation talents to solve service issues, provide financial solutions and provide expert advice towards customers' needs.
Position himself as the customer owner by making sure any issue escalated or referred to other areas is solved with agility and priority.
Make sure the team follows up on any open issue, referral, or consultation until it is solved and confirm customer satisfaction no matter if the issue was assigned to others.
Grow relationships and generate additional product bonding and generate referrals from satisfied customers.
Strengthen bank relationships with clients and the team, utilizing excellent communication techniques, professional projection, and image.
Stay updated on economic trends, the stock market, and relevant topics to engage in customer conversations.
Calls on prospective and existing customers to develop professional relationships; solicit new business. Follows up after the initial service or sales encounter.
Oversee the comprehensive management of Elite segment clients, including onboarding processes, proactive follow-up, and ongoing maintenance. Ensure compliance with the institution’s defined quality and service standards, delivering a differentiated experience through the Concierge program.
Lead the team in the effective implementation of institutional cross-selling and deepening strategies, aimed at strengthening relationships with Elite clients. Promote engagement with Oriental by fostering long-term relationships and maximizing the bank’s value proposition.
Participate in training programs, certifications, or required licenses to support specialized functions, ensuring that critical knowledge and competencies remain up to date.
Encourage active team participation in initiatives targeting Concierge segment clients, with the goal of strengthening relationships, fostering authentic connections, and delivering meaningful experiences that enhance the customer journey and promote long-term loyalty.
Facilitate collaboration across service lines, ensuring the team responds effectively to operational demands from areas such as Onboarding, Concierge Line, Elite, among others. Guarantee comprehensive coverage, service continuity, and a frictionless client experience.
Supervise and support the professional development of the team, ensuring their participation in training programs, certifications, and required licenses to keep key competencies and specialized knowledge current.
Represent the Concierge team in activities, fostering strong and lasting relationships with program clients through personalized and proactive service.

EDUCATION AND EXPERIENCE:

Bachelor’s degree in Business Administration, Finance or related field required.
At least three (3) years’ experience in a financial services company or related work of management required. Supervisory experience in call center environment is highly-desirable.
Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
Fully bilingual – English and Spanish (verbal and written) required.
Excellent consulting, sales, interpersonal and communication skills (written and public speaker).
People oriented – deals effectively with clients of diverse social and gender groups.
Strong analytical, decision making and problem-solving skills.

WORK AUTHORIZATION & ELEGIBILITY:

Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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Refine Your Search

sales manager jobs in guaynabo, pr

Manager, Call Center (Concierge)

General Manager, Puerto Rico

Senior Account Manager – Infrastructure

Call Center Manager

Post Sales Manager

Key Account Manager - Warehouse Distribution

Senior Business Development Manager - Air Freight

Account Manager Parts

Account Manager

Social Sales Manager (Mgr-Sales II) (NE)

Mgr-Sales II (NE)

Sales Manager

TikTok Shop Key Accounts Manager

Sales Manager

Business Development Manager

Sales Manager

Sales Administration Manager

Regional Sales Manager - Pumps

Regional Sales Manager - Puerto Rico

District Manager

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