Top 21 Wireless technical support Jobs in Guaynabo, Pr

Wireless Technical Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Computer Science
- Writing skills
- English
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Puerto Rico
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- Full-time
- Military
- High school diploma or GED
- Driver's License
Associate, IT Help Desk
GRI LLC —Dorado, PR
- Full-time
- Spanish
- Computer science
- Computer Science
Senior Wireless Technical Support Engineer
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- 6 years
- Computer Science
- Writing skills
Director Cloud Operations & Security
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Office
- AWS
- Fair chance
Senior IT Specialist
Upturnco —San Juan, PR
- $20 - $23 an hour
- Temporary
- Computer Science
- Inventory management
- 5 years
Quick Apply
10d
Systems Engineer
Fortinet —San Juan, PR
- Full-time
- Mid-level
Senior IT Specialist
UPTURN —San Juan, PR
- Full-time
- Computer Science
- 5 years
- English
Quick Apply
IT Systems/Net Work Engineer
Kundlas Consulting Group LLC —San Juan, PR
- Azure
- Computer Science
- System design
Quick Apply
Sr. Engineering Manager, Cloud & On-Premise Software Development
Hewlett Packard Enterprise —San Juan, PR
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
Low Voltage Estimator
Bonneville Group —Caguas, PR
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
Quick Apply
Lead OT Engineer - Solar / Battery
ELMNT LLC —United States
- $150,000 - $180,000 a year
- Full-time
- Remote
- Azure
- 5 years
- AWS
- Health savings account
- Dental insurance
Quick Apply
US-Based Mixteco Interpreter (OPI) – IRS/USCIS | Remote | Flexible Sched
Ad Astra, Inc. —United States
- Remote
- Mid-level
- Communication skills
- Flexible schedule
US-Based Yiddish Interpreter (OPI) – IRS/USCIS | Remote | Flexible Schedule
Ad Astra, Inc. —United States
- Remote
- English
- Mid-level
- Communication skills
- Flexible schedule

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Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Puerto Rico
Possession of a valid state driver’s license to operate government motor vehicles. Interpret technical data to work on cable and antenna systems.
From $49,838.78 a year
Military Service - U.S. Air National Guard, Aerospace Ground Equipment
Military Service - U.S. Air National Guard Recruiting —Puerto Rico
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Wireless Technical Support Engineer

Hewlett Packard Enterprise -
San Juan, PR

Apply Now

Job Details

Full-time

Qualifications

Project reporting
Customer communication
Software engineering
Defect resolution root cause analysis
FedRAMP
Computer Science
Software design
Wireless networking
Team leadership
Triage
Writing skills
Bug Reporting (Quality assurance practices)
English
Mid-level
Incident Escalation
Master's degree
Wi-Fi protocol
Collaboration with product development teams
Analysis skills
Bachelor's degree
Computer hardware
Hardware support
Engineering research
Customer support ticket management
Mentoring
Design engineering
Resolving technical support tickets
Computer Engineering
Networking equipment (troubleshooting support)
Technical research projects

Full Job Description

Wireless Technical Support Engineer

This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

Work consists of designing, developing, analyzing, troubleshooting and debugging systems, software and solutions for research and/or research development of product, services, and solutions for HPE’s portfolio. Requires a broad knowledge and application of engineering disciplines, methodologies and tools, focused in networking.

Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.

Responsibilities:

Triage and Resolve Customer Support Escalations from multiple inbound channels.
Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.
Build and maintain layer 2/3 network testbeds.
Understand features and reproduce customer issues.
File tickets on bugs found.
Analyze logs and pinpoint root causes.
Work with developers and drive solutions.
Participate in relevant meetings and discussions and provide status reports.
Drives innovation and integration of new technologies into projects and activities in the engineering design organization.
Provides guidance and mentoring to less- experienced staff members.

Education and Experience Required:

Bachelor's or Master's degree in Computer Science, Computer Engineering, focus in networking preferred.
Typically 2-4 years experience.

Knowledge and Skills:

Knowledge in Layer 2 and Layer 3 Networking
Knowledge in 802.11 Wi-Fi standards
Using and evaluating appropriate engineering design tools and software packages to design components and solutions.
Excellent analytical and problem solving skills.
Conducting reviews of material specifications and hardware, software, and electrical component design.
Evaluating forms of empirical analysis, modeling and testing methodologies to validate product designs and specifications.
Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate product architectures, design proposals and negotiate options at senior management levels.

Relocation support is provided for eligible candidates.
U.S. citizenship required: This role will be responsible for services in a FedRAMP High compliant environment that requires proof of U.S. citizenship.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#puertorico #networking

Job:

Engineering

Job Level:

TCP_02

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Apply Now

Refine Your Search

wireless technical support jobs in guaynabo, pr

Wireless Technical Support Engineer

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Associate, IT Help Desk

Senior Wireless Technical Support Engineer

Director Cloud Operations & Security

Senior IT Specialist

Systems Engineer

Senior IT Specialist

IT Systems/Net Work Engineer

Sr. Engineering Manager, Cloud & On-Premise Software Development

Low Voltage Estimator

Lead OT Engineer - Solar / Battery

US-Based Mixteco Interpreter (OPI) – IRS/USCIS | Remote | Flexible Sched

US-Based Yiddish Interpreter (OPI) – IRS/USCIS | Remote | Flexible Schedule

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