Top 234 Collections representative Jobs in Gurnee, Il

Senior Collections Representative - Bannockburn, IL
WM —Bannockburn, IL
- $25.75 - $32.00 an hour
- Full-time
- Hybrid work
- Research
- Mid-level
- Office
- Employee stock purchase plan
- Paid holidays
Board Certified Behavior Analyst (BCBA)
momentum-formerly-ucpla —Crystal Lake, IL
- $81,999.84 - $97,867.95 a year
- Part-time
- Experience working with individuals with developmental disabilities
- Management
- Current TB test
- Paid holidays
- Health insurance
Quick Apply
Senior Buyer
The Visual Pak Companies —Waukegan, IL
- $60,000 - $91,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Nurse Coordinator
PediaTrust LLC —Crystal Lake, IL
- $30.63 - $40.00 an hour
- CPR Certification
- Nursing
- RN License
Quick Apply
Policy Processing Representative- Spanish Speaking
AMERICAN FREEDOM INSURANCE —Mount Prospect, IL
- $18 - $22 an hour
- Spanish
- English
- Typing
- Paid training
- Health savings account
Quick Apply
1d
Inside Sales Engineer NE Region
Amphenol Energy Technologies —Des Plaines, IL
- $95,000 - $110,000 a year
- Full-time
- Sales
- Marketing
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Senior Buyer
AMERICAN BLENDING & FILLING COMPANY —Waukegan, IL
- $70,122.20 - $99,661.20 a year
- Microsoft Word
- Microsoft Excel
- 5 years
- Commuter assistance
- AD&D insurance
Quick Apply
Citation Resolution Representative
CDL Manager —Libertyville, IL
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Quick Apply
9d
Licensed Community Association Manager
American Property Management —Schaumburg, IL
- $65,000 - $75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Bilingual Financial Service Representative
Heights Finance Corporation —Waukegan, IL
- $17.75 - $24.25 an hour
- Full-time
- Bilingual
- No experience needed
- Office
- Health insurance
- Dental insurance
OUTSIDE SALES REPRESENTATIVE
Briggs Family Home Development —Kenosha, WI
- $70,000 - $150,000 a year
- Full-time
- Driver's License
- US work authorization
- Contracts
- Health insurance
- Dental insurance
Quick Apply
5d
Debt Collector
Blitt and Gaines, P.C. —Vernon Hills, IL
- $18 - $25 an hour
- Call employer
- Sales
- High school diploma or GED
- Associate's degree
- Profit sharing
- Paid holidays
Quick Apply
Customer Excellence Representative - Hybrid - Starting at $23.41
Stryker —Cary, IL
- $23.41 - $29.46 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Associate's degree
- Health savings account
- AD&D insurance
12d
Collections Representative
Marine Credit Union —Kenosha, WI
- Full-time
- Research
- Office
- Bachelor's degree
Quick Apply
Patient Accounts Representative
Froedtert South, Inc. —Kenosha, WI
- Full-time
- Hospital
- Medical office experience
- English
Quick Apply
Call Center Representative
Gold Rush Gaming —Hoffman Estates, IL
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Scheduler & Pre-Access Representative - Sleep Center
Advocate Aurora Health —Barrington, IL
- $20.80 - $31.20 an hour
- Part-time
- Computer literacy
- Writing skills
- Basic math
Billing Representative II
Quest Diagnostics —Schaumburg, IL
- $17.20 - $24.00 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Windows
- Employee stock purchase plan
- Disability insurance
Quick Apply
Senior Customer Care Representative
Leica Biosystems —Deer Park, IL
- $30 - $32 an hour
- Full-time
- 3 years
- Experience equivalent to degree accepted
- Senior level
- Health insurance
- Dental insurance
11h
Amusements Collector
J & J Ventures Amusement LLC —Libertyville, IL
- $20 - $25 an hour
- Full-time
- Clean driving record
- Computer literacy
- Basic math
- Disability insurance
- Health insurance

I want to receive the latest job alert for collections representative in gurnee, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collections representative jobs near gurnee, il

Board Certified Behavior Analyst jobs in Crystal Lake, IL

Community Engagement jobs in Minneapolis, MN

Community Associate jobs in New York, NY

Community Associate jobs in Tampa, FL

Psychological Associate jobs in Dallas, TX

Associate Degree Criminal Justice jobs in Tennessee

Community Engagement jobs in Seattle, WA

Community Associate jobs in Snellville, GA

Community Associate jobs in Columbus, GA

Bilingual Customer Service Associate jobs in Glenview, IL

Bilingual Customer Service Associate jobs in Indianapolis, IN

Bilingual Customer Service Associate jobs in Winston Salem, NC

Fintech Customer Support jobs in Remote

Bilingual Customer Service Associate jobs in Blue Island, IL

Customer Service jobs in The Woodlands, TX

Nurse Coordinator jobs in Weatherford, TX

Nurse Coordinator jobs in Merced, CA

Nurse Coordinator jobs in St. Louis, MO

Student Nurse jobs in Glendale, CA

Nurse Coordinator jobs in Alexandria, LA

Senior Collections Representative - Bannockburn, IL

WM -
Bannockburn, IL

Apply Now

Job Details

Full-time
$25.75 - $32.00 an hour

Benefits

Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Research
High school diploma or GED

Full Job Description

I. Job Summary

Researches account activity and resolves past due accounts through extensive contact with with internal and external customers. This position is given more accountability with customer interaction and related resolution as well as with providing guidance and direction to new and less senior Collectors. Collector Sr. will also be expected to support policies, procedures and change initiatives as needed by management. In addition, a Collector Sr. may be required to assign tasks to team members and ensure the timeline is met.

II. Essential Duties and Responsibilities

Initiates telephone and/or email contact with internal & external customers with amounts past due, determining reason and arranging for collection or adjustment to correct errors in accounts.
Negotiates payment plans with customers; follows guidelines for follow-up on payment plans.
Reviews deadlines for collection action events, initiates collection activities.
Receive and resolve escalated collection issues; disputes, makes inquiries, researches, and communicates with internal and external customers.
Performs severance activities after approvals; stop service, cancellation & container removal.
Maintains records of all delinquent accounts by logging collection notes and dispositioning the Dialer with each contact.
Performs write-offs, processes payments and recoveries.
Responds to email and telephone inquiries from customers and interviews customers by phone to investigate escalated complaints.
Prepares, Reviews and handles Collection Reports for Supervision as requested.
Under direction of Supervisor or Manager, may be required to assign tasks to team members and ensure the timeline is met.
Performs advanced duties with more accountability and with minimal direction for action and results associated with improving cash flow and minimizing bad debt write offs.
Evaluates moderately complex customer records and recommends immediate severance activities including stop service, cancellation or write-off.
Works reconciliation of customer records on sensitive accounts by engaging customer and internal WM constituents to work the open issue(s) to resolution.
Evaluates customer credit limits based on payment history, purchase activity and customer credit reports.
Conduct Side-by-side Coaching sessions with peers and new agents.
Audit dispositions, calls, and work performed by peers and new agents.
Responsible for special projects assigned by the Supervisor.

III. Qualifications - Must live and work in the U.S.

A. Required Qualifications

High School Diploma or GED (accredited)
4 years of previous experience in a customer call center or credit and collections role.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this hybrid position is $25.75 - $32.00. This range represents a good faith estimate for this position. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

Apply Now

Refine Your Search

collections representative jobs in gurnee, il

Senior Collections Representative - Bannockburn, IL

Board Certified Behavior Analyst (BCBA)

Senior Buyer

Nurse Coordinator

Policy Processing Representative- Spanish Speaking

Inside Sales Engineer NE Region

Senior Buyer

Citation Resolution Representative

Licensed Community Association Manager

Bilingual Financial Service Representative

OUTSIDE SALES REPRESENTATIVE

Debt Collector

Customer Excellence Representative - Hybrid - Starting at $23.41

Collections Representative

Patient Accounts Representative

Call Center Representative

Scheduler & Pre-Access Representative - Sleep Center

Billing Representative II

Senior Customer Care Representative

Amusements Collector

I want to receive the latest job alert for collections representative in gurnee, il

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected