About Diversified:
Diversified is a global leader in audiovisual and media technology. We design and build innovative spaces and experiences for clients across industries such as corporate, entertainment, sports, retail, and government. Our team partners with organizations around the world to create environments that connect people through technology.
What to Expect:
At Diversified, you’ll work on exciting and complex projects with opportunities to grow your career. We offer a collaborative and flexible work environment, competitive pay and benefits, and a culture that values diversity, inclusion, and innovation. If you’re ready to grow, create, and make an impact, Diversified is the place to do it.
Installation Superintendent
What part will you play?
The Installation Superintendent is responsible for performing a wide variety of installation duties
on technology projects for our clients. This position is the key field position for on-site direction
of work and the actual work that gets done in our clients’ buildings. The Installation
Superintendent needs to coordinate closely with project management, building contractors and
others to manage all on-site installation activity. This position is a combination of Senior Install
Tech and On-site Project Manager focused on the installation activity on the job site.
This position does not directly manage personnel, (direct reports) but does manage the
installation projects and ensures the installation occurs on time with no interruptions. This
position is key in working with project managers and installation staff to resolve roadblocks for
successful completion. This position is also responsible for ensuring the highest quality of
installation work. Although this position can do some actual install work it is mostly focused on
the site management functions listed.
What will you be doing?
Possesses all skills from Senior Install Tech position to drive successful completion,
quality control and achieve goals
Oversee all on-site activity on the active project job site and address any issues
necessary to achieve quality and timeline standards
Leads and delegates tasks to multiple install crews, subcontractors and union trades.
Will be required to regularly lead a team on large projects
Oversee all field operations and report progress, status and issues to project manager
Supervises the physical installation of a wide variety of technology into a wide variety of
locations
Maintains all quality control on jobsite, checking all work from employees, subcontractors
and union trades. Managing any discrepancies in our standards
Able to read and understand functional design drawings and cable riser diagrams
Provide a consistent level of technical performance as well as flexibility in work
schedule. This position requires periodic overtime, weekends and may require overtime
for extended periods to meet deadlines
Able to complete assignments in accordance with or better than established task
durations as well as estimate task durations to meet assigned deadlines. Provides daily
feedback to Project Manager
Able to build and wire custom panels from engineering drawings
Advanced Fiber optic cable handling, installation termination and testing
Provide training and assistance to on-site install techs
Responsible for tracking and maintaining toolkits, job material boxes, company vehicles
and materials inventories. Keep clean, orderly and well documented
Responsible for tracking and maintaining their personal licenses, certifications and
qualifications. (Some states have specific requirement in this area)
Maintain daily record of time worked on specific projects for timesheet entry. Maintain an
activity log and a personnel log for skills to report on recommended improvements.
Complexity:
This level of technician will be responsible for performing tasks on clients’ jobsites with no
supervision. This position is responsible for the coordination with clients, contractors and
subcontractors. This position will be the key and only field superintendent in many situations
and will be responsible for delegating work, monitoring others work and communicating with key
stakeholders on behalf of the PM. Requires maintaining quality control on all field work. This
position requires the highest level of technical and people skills along with great communication
skills.
Decision Making Authority:
This position is often alone on the job sites and requires making good judgement about
decisions that need to be made. In general, the project manager and a site supervisor are
available to answer questions, but this position is very independent and will be looked upon to
make many onsite decisions on behalf of the PM. This position requires good diplomacy
inworking with our clients and other key stakeholders on the job sites.
Physical Demands:
The physical demands described here are representative of those that may be met by an
employee. The employee may be exposed to construction site conditions on a regular basis.
Employee will be responsible for their safety while on job sites and to comply with all safety
regulations in place by the GC. Use of PPE is usually required on job sites. The employee can
typically spend at least 60% of their time on their feet and be required to be mobile around the
construction site. The employee must have the ability to occasionally climb ladders, use stairs
and lift and/or move materials up to 40 pounds in construction areas.
The individual is regularly required to use keyboards, test equipment and controls required for
SI installation projects. Specific vision abilities required for this job include close vision, distance
vision, peripheral vision and depth vision. When not on construction sites, the employee will
experience normal office conditions and be required to use office equipment such as computers,
peripherals, etc.
Travel:
Frequent travel by car and occasional airplane trips are required. Employee must possess a
valid driver’s license in their state of residence. Employee will be required to use their own
vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites
(within a 2-hour driving distance each way) will make up 70-90% usually but remote travel can
be up to 30% of the job at times. 10% remote travel is required on a regular basis. Occasional
travel by airplane for out-of-town projects is required.
Safety:
Maintain and wear appropriate PPE as the job and tasks require it.
Ensure hazards are addressed and rectified in a timely manner.
What do we require from you?
Education/Certifications:
High school or equivalent experience
AVIXA CTS Certification is required
AVIXA CTS-I Certification is highly encouraged
Five or more years as an installation technician or related industry experience
Must have a valid driver’s license and adhere to our insurance requirements
OSHA 30 Certificate required. NYC OSHA30 preferred
Other relevant certifications may be required or preferred based on the technology focus
of the position.
Desired Knowledge, Experience and Skills:
Familiarity with a wide range of audio, video and networking equipment
Knowledgeable of low voltage electrical concepts
Possess advanced AV installation skills
Good verbal communication skills and good customer service skills
Ability to diagnose, troubleshoot and resolve technical problems
What We Offer:
We believe great people deserve great benefits. In addition to competitive compensation, we offer a comprehensive benefits package designed to support your health, financial wellbeing, and work-life balance:
- Multiple medical plan options to fit you and your family’s needs
- HSA & HRA company contributions
- Dental coverage, including orthodontic benefits, and vision plans
Company-paid benefits
- Basic Life, AD&D
- Short-Term and Long-Term Disability insurance
- Employee Assistance Program (EAP)
- Generous paid time off — 3 weeks PTO plus company holidays and floating holidays
- 401k with company match
- Paid maternity leave
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- A wide range of voluntary benefits including Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Life and AD&D coverage, and Legal Services
- Commuter benefits
- And much more
