Top 754 Technical support engineer Jobs in Hampton Roads Va

Engineer, IT Support
Harbor Group Management Company —Norfolk, VA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
- Commuter assistance
- Paid parental leave
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Client Technology Manager
Hampton Roads Transit —Norfolk, VA
- $109,058 - $141,775 a year
- Full-time
- Computer Science
- Bachelor of Science
- Research
Senior Managed IT Service Specialist
Swisslog —Newport News, VA
- $70,000 - $89,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Bachelor of Science
- Health savings account
- Health insurance
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Mission Systems Specialist-Journeyman
AMEWAS, Inc. —Hampton, VA
- $95,300 - $139,900 a year
- Computer Science
- Mid-level
- Office
- Wellness program
- AD&D insurance
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8d
Roadway Engineer - Mid-Level
Whitman, Requardt & Associates, LLP —Virginia Beach, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Senior Roadway Engineer
Whitman, Requardt & Associates, LLP —Virginia Beach, VA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Paid holidays
- Disability insurance
Quick Apply
Senior Platform Engineer (OCI)
Navy Federal Credit Union —Virginia Beach, VA
- $114,500 - $179,500 a year
- Online Application
- Computer Science
- 5 years
- Office
Senior Water/Wastewater Engineer
Whitman, Requardt & Associates, LLP —Newport News, VA
- Full-time
- Bachelor of Science
- 11+ years
- Office
- Paid holidays
- Disability insurance
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Product Engineer
Liebherr USA Co. —Newport News, VA
- $110,000 - $130,000 a year
- Online Application
- Bachelor of Science
- Research
- Mid-level
- Health insurance
- Dental insurance
Geotechnical Project Manager
ECS Ltd —Chesapeake, VA
- $65,000 - $85,000 a year
- Management
- Research
- Mid-level
8d
Senior Linux Administrator (TS/SCI)
Leidos —Hampton, VA
- $92,300 - $166,850 a year
- Full-time
- System design
- Research
- 8 years
Autonomy System Architect
Liebherr Mining Equipment Newport News Co. —Newport News, VA
- $121,000 - $148,000 a year
- Online Application
- Bachelor of Science
- Engineering
- Continuous improvement
- Health insurance
- Dental insurance
Senior Linux Administrator (TS/SCI)
Leidos —Newport News, VA
- $92,300 - $166,850 a year
- Full-time
- System design
- Research
- 8 years
Manufacturing Engineer
Liebherr Mining Equipment Newport News Co. —Newport News, VA
- $79,000 - $157,000 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Health insurance
- Dental insurance
Hydraulic Technical Specialist
Liebherr Mining Equipment Newport News Co. —Newport News, VA
- $158,000 - $188,000 a year
- Online Application
- Bachelor of Science
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Welding Engineer
Liebherr Mining Equipment Newport News Co. —Newport News, VA
- $79,000 - $157,000 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Health insurance
- Dental insurance
Cisco UC Engineer
Digital Consultants, LLC —Hampton, VA
- Email
- System design
- High school diploma or GED
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Water Treatment Engineer
Whitman, Requardt & Associates, LLP —Virginia Beach, VA
- Full-time
- 5 years
- Mentoring
- US work authorization
- Paid holidays
- Disability insurance
Quick Apply
Senior Project Engineer
Smithfield Foods —Smithfield, VA
- $85,000 - $120,000 a year
- Full-time
- 5 years
- Senior level
- Communication skills
- Relocation assistance
Industrial Engineer
Bowhead —Norfolk, VA
- $110,000 - $140,000 a year
- Full-time
- Engineering
- Analysis skills
- Travel

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Engineer, IT Support

Harbor Group Management Company -
Norfolk, VA

Quick Apply

Job Details

Full-time
$75,000 - $90,000 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Asset management
Endpoint Security
Employee onboarding
Cloud identity and access management (IAM)
Mobile device support
IT user and group management
Standard Operating Procedures (SOPs) implementation
Technical documentation
Enterprise software
Triage
Laptop (troubleshooting support)
Peripheral setup
Zoom
Microsoft Exchange
Mid-level
Incident Escalation
Microsoft Office
Multi-factor authentication (MFA) implementation
Patch management
Internal employee customer service
Email configuration (technical support)
Video conferencing software
Desktop (troubleshooting support)
Office equipment installation
Computer management
Hardware configuration
IT procurement
Incident management operations support
Azure AD
Customer support ticket management

Full Job Description

Harbor Group Management Company is a multi-billion dollar real estate investment and property management firm. As we continue to grow, we are looking for passionate, goal oriented, creative individuals with an entrepreneurial spirit and great communication skills. Harbor Group is dedicated to outstanding customer service and providing exquisite living experience for our residents.

IT Support Engineer

Title: IT Support Engineer
Location: On-Site-Norfolk, VA Corporate Office

ABOUT THE ROLE
As an IT Support Engineer, you are the face of IT for HG’s corporate users, based on-site in the Norfolk, Virginia corporate office, and one of the firm’s first dedicated in-house support hires. You own day-to-day help desk operations — resolving incidents, fulfilling employee requests, and keeping people productive — taking on the front-line support work previously handled by an outside provider and setting the standard for responsiveness and service quality.
This role is built for someone who pairs deep, hands-on technical skills across desktop, hardware, networking, and security with the judgment and ownership to run a help desk in a fast-moving environment. You will work closely with the infrastructure and business applications teams, the managed service provider, and third-party vendors to resolve issues end-to-end, and you will help establish the processes, standards, and documentation that turn reactive support into an enterprise-grade function.

Focus Areas: End-User Support, Help Desk Operations, Hardware & Desktop, Microsoft 365 & Endpoint Management, Audiovisual & Video Conferencing, Networking, Security & Access Management, Onboarding & Provisioning, IT Asset Management, Service Management

RESPONSIBILITIES

Own first- and second-line corporate support firmwide alongside the New York–based engineers — resolving incidents remotely for all corporate users and serving as on-site support for the Norfolk office during core business hours; partner with the MSP on critical after-hours escalations.
Partner with the New York–based support engineers to deliver consistent corporate support across both locations — sharing coverage, maintaining common standards and documentation, and providing mutual backup so firmwide support is continuous
Diagnose, troubleshoot, and resolve employee support requests, serving as the primary in-house resolution point rather than relying on the MSP for first-line support
Manage employee IT onboarding and offboarding — provisioning devices, accounts, and access on day one, and deprovisioning and securing data on exit
Configure and install hardware including laptops, workstations, printers, phones, video conference units, and mobile devices
Administer Microsoft 365, Intune, and Entra ID, including license assignment, device enrollment, and identity and MFA management
Create and maintain user account information, including access rights and group memberships
Support security standards (antivirus, patching, and access control)
Track technical problems and issues through resolution via the help desk ticketing system
Provide tier-1 triage and routing for business application issues, directing them to the business applications team or vendor
Support audiovisual and video conferencing requests
Perform WAN/LAN troubleshooting
Serve as the in-house interface to the managed service provider (MSP), escalating tier-2 and infrastructure issues and tracking them through to resolution
Serve as on-site “eyes and hands” for the infrastructure team, including receiving equipment, cabling, and physical tasks that cannot be handled remotely
Maintain IT asset and hardware inventory, including lifecycle, warranty, and procurement coordination
Initiate and track service requests with third-party providers
Provide input and help maintain standard operating procedures, best practices, and customer service guidelines relating to end-user support
Help onboard and train future support hires as the in-house function grows

QUALIFICATIONS

2–5+ years of experience in IT support, help desk operations, or end-user services in a corporate environment
Strong hands-on experience supporting desktops, laptops, mobile devices, and peripheral hardware in a professional setting
Proficiency with Microsoft 365, including administration of Exchange Online, Teams, and SharePoint
Experience with Microsoft Intune and Entra ID (Azure AD), including device enrollment, identity management, and MFA configuration
Demonstrated experience configuring, deploying, and troubleshooting endpoint devices and enterprise applications
Working knowledge of networking fundamentals, including WAN/LAN troubleshooting,
Familiarity with IT security best practices, including endpoint protection, patch management, and access control
Experience working with help desk ticketing systems and managing incidents through resolution with strong documentation practices
Ability to independently diagnose and resolve technical issues while escalating appropriately to infrastructure teams, MSPs, or vendors
Experience coordinating with managed service providers (MSPs) and third-party vendors to resolve escalated issues
Strong organizational skills with the ability to manage multiple priorities and respond effectively in a fast-paced environment
Excellent customer service and communication skills, with the ability to support users at all levels of the organization
Experience supporting audiovisual and video conferencing technologies (e.g., Teams Rooms, Zoom, conference room systems) preferred
Familiarity with IT asset management, including inventory tracking, lifecycle management, and procurement coordination preferred

#LI-TB1

WHAT WE OFFER:

Competitive Salaries & Bonuses
Medical, Dental & Vision Plans
401(k) Plan with Employer Matching Contributions
Paid Time Off (PTO) & 10+ Paid Holidays
Paid Parental Leave
Paid Birthday Off (Multifamily)
Flexible Spending Accounts
Company-Paid Long-Term Disability
Company-Paid Life Insurance
Short-Term Disability
Health Savings Account with Employer Contributions
Pre-Tax Commuter Benefit (Corporate)
Wellness Perks
FinFit Financial Wellness Program
Legal Resources
Employee Apartment Discount
Employee Referral Program
Employee Assistance Program
Tuition Reimbursement
Insta Pay Eligible
Volunteer & Community Service Opportunities
Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.
Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Quick Apply

Refine Your Search

technical support engineer jobs in hampton roads va

Engineer, IT Support

Client Technology Manager

Senior Managed IT Service Specialist

Mission Systems Specialist-Journeyman

Roadway Engineer - Mid-Level

Senior Roadway Engineer

Senior Platform Engineer (OCI)

Senior Water/Wastewater Engineer

Product Engineer

Geotechnical Project Manager

Senior Linux Administrator (TS/SCI)

Autonomy System Architect

Senior Linux Administrator (TS/SCI)

Manufacturing Engineer

Hydraulic Technical Specialist

Welding Engineer

Cisco UC Engineer

Water Treatment Engineer

Senior Project Engineer

Industrial Engineer

I want to receive the latest job alert for technical support engineer in hampton roads va

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