Top 11 It technician Jobs in Hattiesburg, Ms

PC Support Technician
Howard Industries, Inc. —Ellisville, MS
- From $31,500 a year
- Full-time
- Background check
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7d
Epic Training Specialist
SEMRHI —Hattiesburg, MS
- Classroom
- Microsoft Excel
- Microsoft Outlook
14d
Instructional Support Technologist
University of Southern Mississippi —Hattiesburg, MS
- $44,000 - $51,500 a year
- Full-time
- Mid-level
- University
- Bachelor's degree
Training Specialist - RN/LPN
SEMRHI —Hattiesburg, MS
- Microsoft Excel
- Microsoft Outlook
- RN License

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Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
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IT Support Analyst
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A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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PC Support Technician

Howard Industries, Inc. -
Ellisville, MS

Quick Apply

Job Details

Full-time
From $31,500 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
401(k) matching
Life insurance
Retirement plan

Qualifications

Desktop computer repair
Knowledge management
Computer operation
Microsoft Excel
Content creation for technical audiences
Email customer support
Technical support via phone
Phone communication
In-person customer service
Peripheral setup
Word embeddings
Hardware maintenance
Mid-level
Incident Escalation
User training (technical support)
Analysis skills
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Remote access software
Technical customer support for office equipment
Customer service knowledge base
Productivity software
Online help documentation
Technical support via email
Hardware diagnostics
Escalation handling
Communication skills
Developing technical user guides
Peripheral hardware support

Full Job Description

Company Overview
Howard Industries, Inc. is a leading manufacturer with a rich history of producing high-quality distribution transformers and supporting advanced technology solutions. With a strong presence in the industry and a dedicated team, the company prides itself on innovation, reliability, and exceptional service.

Job Summary

A PC Support Technician provides essential technical assistance, troubleshooting, and maintenance for computer hardware, software, and peripheral equipment. They diagnose, repair, and install systems while providing in-person or remote support to users, ensuring optimal network and workstation performance. Key responsibilities include ticketing, system updates, and user training. “

Requirements

Two-year technical college degree and/or extensive prior hands-on PC hardware and software (certifications helpful but not required)

Skills and qualifications

Excellent problem-solving and analytical skills
Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
The ability to break down technological processes and deliver clear, step-by-step instructions
Patient, friendly demeanor with a great aptitude for listening
Strong verbal and written communication skills
Commitment to providing exceptional customer service
Experience with the use of Remote tools
Ability to work with minimum to no supervision
Dependable, On-time, Organized
Knowledge of Microsoft office tools such as Word, Excel, Access, etc…
Team oriented
Detail oriented

Responsibilities

Manage the processing of incoming calls via both telephone and e-mail and to ensure courteous, timely, and effective resolution of end user issues.
Answering the phones and logging customer requests in the ticket tracking system.
Responsible for creating and updating tickets according to standard procedures and policies.
Enforce request handling and escalation policies and procedures.
Monitor and test resolutions to ensure problems have been adequately resolved.
Contributing to and updating knowledge base content built on problem resolution and training.
Provide first-line support for help desk issues, this includes in-person, phone support and electronic communication
Repair PCs
Install hardware and peripherals such as memory, monitors, keyboards, printers and disk drives
Assist in the customization and adaptation of existing programs to meet user requirements
Provide updates, status and completion information to manager or users as needed
Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance

Pay: From $31,500.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in hattiesburg, ms

PC Support Technician

Epic Training Specialist

Instructional Support Technologist

Training Specialist - RN/LPN

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I want to receive the latest job alert for it technician in hattiesburg, ms

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