Top 51 Call center representative Jobs in Hawaii

Customer Care Specialist
Bank of Hawaii —Kapolei, HI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
Customer Care Representative (Remote - Hawaii)
National Jewish Health —Waipahu, HI
- From $20 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
- Wellness program
- Health savings account
Customer Service Representative
Pacific Guardian Life Insurance —Honolulu, HI
- $20 - $25 an hour
- Full-time
- Writing skills
- Research
- Computer skills
- Profit sharing
- Paid holidays
Customer Service Specialist II - Hawaii (Work from Home)
Savers/Value Village —Honolulu, HI
- $16.20 an hour
- Weekends as needed
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Full-Time DCCA Contact Center Agent - Work From Home
Koan Risk Solutions, Inc. —Honolulu, HI
- $17 - $20 an hour
- Full-time
- Remote
- Research
- Entry level
- Work from home
Quick Apply
Customer Service Representative
Medi Healthcare Solutions —Honolulu, HI
- $18 - $20 an hour
- Full-time
- English
- US work authorization
- Data entry
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative
Pacific Guardian Life —Honolulu, HI
- $20 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Profit sharing
- Paid holidays
Quick Apply
3d
Customer Call Center Representative
American Savings Bank —Honolulu, HI
- $22.00 - $23.50 an hour
- Online Application
- Word processing
- Basic math
- Research
Quick Apply
Customer Care Representative - Contact Center
Hawaii Pacific Health —Honolulu, HI
- $25.75 - $27.11 an hour
- Full-time
- Sales
- Mid-level
- High school diploma or GED
- Health insurance
2d
Customer Care Representative
Servco Pacific Inc. —Honolulu, HI
- $18.85 - $23.65 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
Customer Service Representative
Ikehu Utility Solutions —Honolulu, HI
- Presentation skills
- Entry level
Automotive Service BDC Representative
Aloha Kia Leeward —Waipahu, HI
- $20 an hour
- Part-time
- 18 years or older
- Sales
- Dealership
- Paid training
- AD&D insurance
Customer Experience Representative I, II, or III
Central Pacific Bank —Honolulu, HI
- $20 - $22 an hour
- Full-time
- Writing skills
- Research
- High school diploma or GED
- On-the-job training
Quick Apply
Sales - Call Center Representative
Cutter Chevrolet —Honolulu, HI
- $16 - $20 an hour
- Full-time
- Dealership
- High school diploma or GED
- Organizational skills
Quick Apply
Call Center Agent – Temporary
POLYNESIAN ADVENTURE TOURS LLC —Honolulu, HI
- $20.60 an hour
- Temporary
- Microsoft Word
- English
- Research
- Free parking
- Health insurance
Quick Apply
6d
Customer Service Rep- Onsite
Terminix —Pearl City, HI
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
6d
Branch Call Support Consultant
First Hawaiian Bank —Honolulu, HI
- $45,500 - $59,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
Call Center Service Agent
Northstar Memorial Group —Honolulu, HI
- $18 an hour
- Full-time
- 1 year
- Communication skills
- Entry level
Quick Apply
Customer Service Representative
Ethos Veterinary Health —Honolulu, HI
- $18 - $22 an hour
- Overnight shift
- Computer literacy
- Windows
- Computer skills
- Continuing education credits
- Disability insurance
Quick Apply
3d
Telemarketer - State Farm Agent Team Member
Sean Huh - State Farm Agent —‘Aiea, HI
- Full-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply

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Customer Care Specialist

Bank of Hawaii -
Kapolei, HI

Apply Now

Job Details

Full-time

Qualifications

Customer support

Full Job Description

Under the close supervision of the Manager, delivers exceptional customer experience and is responsible for assisting customers with inquiries, problem resolution, and processing requests. Is also responsible for educating customers about the different product and service solutions, as well as alternate channels of banking.

This position starts on

Monday, August 10, 2026

, which is also the first day of training. Training lasts approximately

6

â€“

8 weeks

and is scheduled

Monday

through

Friday

,

8:00 a.m. to 5:00 p.m.

After training, employees will work

5 days per week

on a schedule that may fall anytime between

7:00 a.m. and 7:00 p.m.,

Sunday through Saturday

.
High school diploma or equivalent work-related experience.

Minimum 1-2 years of previous work experience in a customer service or support role required. Previous experience working in a Call Center environment, as well as Banking or Financial Services experience, preferred.

Demonstrated proficiency with personal computers in a networked environment and Microsoft applications (Outlook, Word, Excel and PowerPoint) or similar software. Knowledge of or ability to use Bank software and systems, as well as other office equipment.

Must successfully complete all required Call Center training and certification upon 2-3 months of hire. Strong verbal communication and demonstrated written communication skills. Ability to use judgement and discretion regarding customer transactions and confidential information. Ability to multi-task and pay attention to detail. Consistently meets monthly target of average number of interactions per hour, AHT (Average Handle Time), and QM (Quality Monitoring) scores upon 3-6 months of hire. Able to wear a headset while listening and speaking with customers. Able to sit for long periods of time looking at a computer monitor while using the mouse, keyboard and other computer equipment.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Delivering exceptional customer experiences is at the heart of what we do at Bank of Hawaii. We listen, understand and deliver what our customers need to help them build a better tomorrow.

We are an EEO/AA employer, including disability and veterans. For Bank of Hawaii's full EEO statement, please visit https://www.boh.com/careers.
Provides quality service by interacting with customers to provide accurate information in response to routine inquiries about products or services and account information. Identifies customersâ€™ needs through meaningful interactions.

Actively listens to understand a customerâ€™s circumstances, problems, expectations and concerns for the purpose of efficiently resolving customer inquiries or issues.

Resolves routine and non-routine incoming customer requests, properly escalating more complex inquiries or requests to the appropriate internal phone queue/skillset, employee, or business unit for processing when needed.

Shares information with customers regarding their accounts, maintaining a professional demeanor in all situations.

Processes a wide range of customer requests to update account and personal information, including but not limited to stop payments, disputes, changes to account details, process account to account funds transfers, and update contact information. Responds to inquiries and processes requests received from other Bank of Hawaii departments.

Maintains up-to-date information and working knowledge of desktop procedures, as well as all Bank products, services, promotions, and information about the organization.

Analyzes customer profile and activity to make appropriate referrals for new products and services. Educates and assists customers in utilizing alternate banking channels, such as ATMs, Bankoh by Phone, and e-Bankoh Online & Mobile Banking.

Performs all other miscellaneous responsibilities and duties as assigned

Apply Now

Refine Your Search

call center representative jobs in hawaii

Customer Care Specialist

Customer Care Representative (Remote - Hawaii)

Customer Service Representative

Customer Service Specialist II - Hawaii (Work from Home)

Full-Time DCCA Contact Center Agent - Work From Home

Customer Service Representative

Customer Service Representative

Customer Call Center Representative

Customer Care Representative - Contact Center

Customer Care Representative

Customer Service Representative

Automotive Service BDC Representative

Customer Experience Representative I, II, or III

Sales - Call Center Representative

Call Center Agent – Temporary

Customer Service Rep- Onsite

Branch Call Support Consultant

Call Center Service Agent

Customer Service Representative

Telemarketer - State Farm Agent Team Member

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