Top 17 Help desk support Jobs in Henderson, Ky

Help Desk Specialist
OneMain General Services Corporation —Evansville, IN
- Full-time
- Hybrid work
- Entry level
- Employee stock purchase plan
- Paid holidays
12d
Desktop Support Technician - Henderson
Stock Yards Bank & Trust —Henderson, KY
- Overtime
- Microsoft Outlook
- Office
- Windows
- Health savings account
- AD&D insurance
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Helpdesk Computer Technician - Experienced (Onsite Evansville IN)
Advanced Network & Computer Services —Evansville, IN
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Paid holidays
- Health insurance
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Support Desk Agent
Old National Bank —Evansville, IN
- $18.25 - $29.75 an hour
- Overtime
- Microsoft Excel
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
OMS Business Lead
Boardwalk Pipelines —Owensboro, KY
- Full-time
- Writing skills
- Office
- Master's degree
Senior DevOps - Azure Infrastructure & Deployment
Matrix Design Group —Newburgh, IN
- Full-time
- 7 years
- Computer Science
- Office
- AD&D insurance
- Paid holidays
Quick Apply
1d
Epic Healthy Planet Analyst II
Vytwo —United States
- Full-time
- Remote
- 5 years
- Mentoring
- Senior level
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Helpdesk Computer Technician - Experienced (Onsite Evansville IN)
Advanced Network & Computer Services —Evansville, IN
Responding to client support requests, tickets, calls and emails. A+, MCP or similar certification a PLUS. Experience with end user desktop support in a multi-…
Quick Apply
IT Support Specialist
IT Support —Evansville, IN
Proven experience in IT support or a related field, with a strong understanding of computer hardware and operating systems. 365 Admin: 1 year (Required).
$20 - $25 an hour
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Customer Service Representative - Bilingual Preferred
Dawson —Columbus, OH
Answer high-volume inbound calls from individuals and families affected by disasters. Must pass lifetime criminal background and credit check (no current…
$23.39 an hour
1d
IT Help Desk (Remote)
Proteam Solutions Inc. —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
$20 - $22 an hour
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Help Desk Specialist

OneMain General Services Corporation -
Evansville, IN

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Job Details

Full-time
12 days ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
401(k) 4% Match
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer support ticket management
Ticketing system technical support

Full Job Description

We’re looking for a detail-oriented, customer-focused Lending System and Level 1 Technical support specialists to join our business-to-business call center. In this role, you’ll be the first point of contact for our team members, helping them troubleshoot issues, navigate lending/vendor platforms to help keep their operations running smoothly. You’ll work within established processes to deliver an excellent customer experience. This is a fast-paced opportunity for someone who enjoys problem-solving, delivering great service, and adapting to ongoing business and technology changes.

We offer:

A comprehensive 10-week training program to build your technical and professional skills.
An established knowledgebase of articles for troubleshooting and problem solving.
Flexibility to build your own monthly hybrid schedule, with a mix of days, evenings, and minimum 1 Saturday per month.
A collaborative, supportive team environment.
A strong manager‑to‑employee feedback cycle is designed to support continuous development, skill growth, and career progression.
Regular 1:1s focused on coaching, not micromanagement.

In the Role

As a Tech Support Specialist, you will serve the first point of contact for business support via voice and chat channels.

Provide general assistance and Level 1 troubleshooting for our customer-facing team members using our various Lending and Servicing Platforms.
Perform level 1 troubleshooting for the enterprise for login issues, permissions, configuration questions, and connectivity problems.
Use ticketing system to document reported issues, gather relevant details (steps, screenshots, logs), and document findings clearly.
Work effectively in a fast-paced environment with frequent changes driven by strategy and initiative enhancements.

Requirements

Customer service mindset.
Aptitude for learning financial and technical skills.
Strong problem‑solving skills with the ability to ask the right questions and gather complete information.
Calm, professional demeanor when working with clients under pressure.
Strong attention to detail and commitment to accurate documentation.
Ability to manage multiple tickets simultaneously while meeting service level expectations.
Comfortable working in a high‑energy call center environment, where noise levels vary and team interaction is frequent.
Ability to adapt to changes in technology, processes, and business strategy as the organization evolves.

Location: Evansville, IN - Hybrid

Who We Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days’ vacation per year, prorated based on start date)
Paid sick leave as determined by state or local ordinance (prorated based on start date)
11 Paid holidays (4 floating holidays, prorated based on start date)
Paid volunteer time (3 days per year, prorated based on start date)

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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help desk support jobs in henderson, ky

Help Desk Specialist

Desktop Support Technician - Henderson

Helpdesk Computer Technician - Experienced (Onsite Evansville IN)

Support Desk Agent

OMS Business Lead

Senior DevOps - Azure Infrastructure & Deployment

Epic Healthy Planet Analyst II

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