1-800 Water Damage of San Bernardino County
NOTE: You MUST answer ALL questions for your application to process properly.
Job Summary
Candidate must be understanding and compassionate to customers that have faced personal property damage, or contamination. Must be capable and willing to patiently explain what is needed to restore what matters most to the customer. Must know the Xactimate program for insurance processing and proper billing.
Water restoration project manager is responsible for working as part of a team, or alone.
Will have authority to create new a new team, to perform emergency services and contents restoration work while adhering to company policies and procedures regarding remediation. The individual will also adhere to EPA, OSHA, and local requirements regarding safety and hazardous materials handling. Other qualifications and responsibilities might arise as deemed necessary by circumstances. The individual must be available for emergency response work after-hours and on weekends. We are a new water restoration company needing the expertise of an experienced individual to grow with us.
Responsibilities
- Must be able to confidently communicate to insurance companies, agent, and adjusters, plumbers, and plumbing companies to sell our emergency services.
- Perform content drying and restoration work on residential and commercial properties
- Perform physical labor associated with cleanup activities, packing customers' contents, general on-location cleaning, HVAC cleaning and deodorization of facilities if needed.
- Must be able to confidently communicate to customers,
- Follow applicable safety rules, regulations, guidelines, policies and site-specific safety plans when performing cleanup activities and donning protective gear
- Operate routinely used tools and equipment
- Perform routine inspection and preventative maintenance on assigned equipment
- Warehouse maintenance, stock supplies, building maintenance
- May need to perform work at high elevations such as from a ladder and scaffolding
- Possible hazardous Waste Operations
- All other duties as assigned
Technical Skills: Ability to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
Communication Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Work Environment: Working around equipment and machinery, the work environment is usually dirty, dusty and noisy, on uneven ground/surfaces containing hazardous or potentially hazardous substances and/or materials and is subject to inclement or extreme weather conditions and temperatures. Work includes handling hazardous materials and the use of personal protective equipment (PPE). Frequent travel is required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: Must be in good physical health and be able to meet the medical clearance requirements of an OSHA (HAZPOWER) medical surveillance physical examination and drug screening. Able to wear full and half face respirator, may work in confined spaces and regularly lift and carry up to 50+ pounds.
Required Education and Experience:
- High School Diploma or equivalent
- Construction experience, working on water/smoke damage jobs specifically, mold and water remediation.
Additional Eligibility Qualifications, or will train: Construction industry experience \"preferred\". IICRC Water Restoration certification is a plus. The successful candidate must have a positive attitude, strong work ethic with the ability to follow directions. Good communication skills and commitment to customer satisfaction, company safety policies are a must. \"THE CUSTOMER IS NUMBER ONE\" attitude.
Must be legally eligible to work in the United States. Bilingual English/Spanish is encouraged, but not required.
Limitations and Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, this job description does not establish a contract for employment and the content is subject to be changed, modified, or deleted at the discretion of the Company. In compliance with the Americans with Disability Act (ADA) of 1990, the Company will make reasonable accommodations with those individuals with a disability as defined by the ADA
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breastfeeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
