Top 2 Help desk manager Jobs in Hickory, Nc

IT Supervisor
Cataler North America —Lincolnton, NC
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
14d
Field Support Technician II
OneOncology —Hickory, NC
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Special Inspector
Geo-Technology Associates Inc. —Charlotte, NC
Reliable transportation and valid driver's license with satisfactory driving record. Record and document the construction in daily field reports.
Quick Apply
Senior CMT Technician / Special Inspector
Aardvark Engineers, Inc. —Charlotte, NC
*Transportation:* Valid driver’s license with a clean driving record, along with reliable personal transportation (mileage reimbursed).
$25 - $30 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply
Manager of Technology
Yardmaster, Inc. —Blacklick, OH
Maintain IT asset records, license tracking, and participate in budgeting. A degree or formal studies in Information Technology, Computer Science, or a related…
$75,000 - $85,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk manager in hickory, nc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk manager jobs near hickory, nc

Senior Field Technician jobs in East Windsor, NJ

Electronic Technician jobs in Cleveland, OH

Oil Field jobs in Casper, WY

Pharmacy Technician jobs in Scranton, PA

Senior Field Technician jobs in Clearwater, FL

Senior Field Technician jobs in Township Of Lawrence, NJ

Belmont Village Senior Living jobs in Chicago, IL

Senior Field Technician jobs in Corpus Christi, TX

Restaurant General Manager jobs in Austin, TX

It jobs in Port Huron, MI

It Manager jobs in Poughkeepsie, NY

It Manager jobs in Roanoke, VA

It Manager jobs in Baton Rouge, LA

It jobs in Edinburg, TX

It Manager jobs in Alameda, CA

IT Supervisor

Cataler North America -
Lincolnton, NC

Quick Apply

Job Details

Full-time
14 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing technical support teams
Operational analysis
Data center experience
Microsoft Exchange
Windows
Virtualization projects
Bachelor's degree
Technology management
Network infrastructure project management
Server virtualization
Organizational skills
Managing projects
Windows support
Microsoft 365 support
Windows Server administration
Delegation
Managing tech infrastructure teams

Full Job Description

Cataler North America, a Toyota affiliate, is currently seeking an IT Supervisor to join our team. The ideal candidate is an experienced IT professional who enjoys developing people, managing projects, and driving continuous improvement initiatives. This position serves as the primary leader for IT operations. This candidate is expected to balance hands-on technical work with team leadership, planning, and coordination responsibilities.

The position hours are: M-F, 8a - 5p

Job duties include:

Lead and supervise daily operations of the IT team supporting a growing automotive manufacturer.

Drive a culture of ownership, accountability, customer service, and continuous improvement.

Coordinate, prioritize, and delegate work assignments across Infrastructure, Systems Administration, Help Desk, and related IT resources.

Design, implement, and maintain key performance indicators (KPIs) and operational metrics to measure the effectiveness, efficiency, and success of IT initiatives.

Drive and lead projects from planning through implementation, including server deployments, virtualization initiatives and network upgrades.

Provide leadership and guidance to IT staff while fostering professional growth, accountability, and continuous improvement.

Drive and lead the support of enterprise infrastructure including physical and virtual servers, storage systems, networking equipment, wireless infrastructure, and cloud-connected services.

Guide the creation of documentation, standards, procedures, and best practices for IT support.

Analyze infrastructure performance, identify risks, and recommend improvements to increase reliability, security, and operational efficiency.

Participate in advanced IT troubleshooting and escalation support for complex technical issues affecting business operations.

Evaluate emerging technologies and industry trends to support future business objectives and modernization efforts.

Assist with budgeting, vendor management, contract reviews, and technology roadmap planning.

Support and ensure compliance with quality, environmental, and business continuity policies, procedures, and international standards associated with such management systems.

Requirements:

Experience administering Windows Server Standard and Datacenter.

Experience with managing Microsoft-V or equivalent virtualization platforms.

Experience with enterprise networking including switching, routing, wireless, VPN, and next-generation firewall technologies.

Experience with Microsoft 365 administration including Azure/Entra ID, Exchange Online, sharePoint, and Teams.

Ability to lead IT projects from design to deployment.

Strong troubleshooting and problem-solving abilities.

Strong communication and organizational skills.

Experience mentoring, coaching, or supervising technical personnel.

Bachelor’s degree from a four-year college or university and three to five years related experience; or equivalent combination of education and experience.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk manager jobs in hickory, nc

IT Supervisor

Field Support Technician II

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for help desk manager in hickory, nc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected