Top 15 Patient service representative dental Jobs in High Point, Nc

Patient Service Representative- Dental
Triad Adult and Pediatric Medicine, Inc —High Point, NC
- Full-time
- Dental office
- High school
- Word processing
Quick Apply
8d
Dental Patient Coordinator
Riccobene Associates Family Dentistry —High Point, NC
- Full-time
- Background check
- Dental office
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
10d
Dental Receptionist
Gentle Care Family Dental —High Point, NC
- $13 - $20 an hour
- Full-time
- Dental office
- HIPAA
- In-person
- Dental insurance
Quick Apply
6d
Patient Care Consultant
Aspen Dental —High Point, NC
- $21 - $25 an hour
- Full-time
- Dental office
- Mid-level
- 2 years
- Health insurance
- Dental insurance
Quick Apply
11d
Dental Treatment Coordinator
Lane & Associates Family Dentistry —Greensboro, NC
- Full-time
- Background check
- Dental office
- Computer literacy
- Paid training
- Paid holidays
Quick Apply
13h
Dental Front Desk Receptionist
KidSmiles —High Point, NC
- From $14 an hour
- Full-time
- Bilingual
- Spanish
- Dental office
- Health insurance
- Dental insurance
Quick Apply
2d
Dental Office Receptionist
Friendly Dental Group —Winston-Salem, NC
- $19 - $23 an hour
- 8 hour shift
- Spanish
- Dental office
- English
- Paid holidays
- Disability insurance
11d
Front Desk Receptionist
Winston Salem Family Dental Care —Winston-Salem, NC
- $16 - $20 an hour
- Part-time
- Spanish
- English
- In-person
Quick Apply
Front Office Associate
Ideal Dental —Winston-Salem, NC
- Full-time
- Dental office
- Children
- Travel
- Paid holidays
- Health insurance
Quick Apply
10d
Dental Scheduling Coordinator - Customer Service EXP REQ
Bisig Chermak Rudnicke Orthodontics —Winston-Salem, NC
- Full-time
- Dental office
- Customer service
- US work authorization
- Disability insurance
- 401(k)
Quick Apply
6d
Front Desk Dental Receptionist
Warren Dental Center —Winston-Salem, NC
- $18 - $22 an hour
- Full-time
- Background check
- Spanish
- Dental office
- Health insurance
- Dental insurance
Quick Apply
13d
Dental Front Office Assistant
Affordable Care, LLC —Greensboro, NC
- $20 - $22 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
11d
Dental Patient Coordinator
Reynolda Smiles Family Dentistry —Winston-Salem, NC
- $17 - $20 an hour
- Full-time
- Bilingual
- Dental office
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Treatment Coordinator
Kids Dental Brands —Winston-Salem, NC
- $17 an hour
- Full-time
- Children
- 1 year
- Entry level
- Wellness program
- Paid holidays
Quick Apply
4d

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Patient Service Representative- Dental

Triad Adult and Pediatric Medicine, Inc -
High Point, NC

Quick Apply

Job Details

Full-time
8 days ago

Qualifications

Foreign language proficiency
Phone communication
Word processing
High school diploma or GED
Driver's License
Telephone systems

Full Job Description

Position Summary:

The primary purpose of this position is to greet and assist patients and visitors, manage incoming phone calls and messages, and provide information in a professional, courteous manner. The role ensures smooth patient registration, communication, and coordination within the dental office or medical office.

Job Responsibilities:

Greets and registers patients in a polite, prompt, helpful manner.
Verifies and updates patient information per established patient registration procedures.
Copies new/updated insurance cards and scans into our electronic health record
Updates insurance information during the check in process
Verifies eligibility of insurance and informs patients of payment/financial responsibilities.
Collects co-payments and amounts due, as applicable; provides each patient a receipt.
Notify the dental team through patient tracking systems when a patient is registered and waiting.
Provide interpretation and translation services for staff and patients as needed (Bilingual PSR only).
Schedule new and existing patients per approved medical and dental guidelines.
Schedule routine exams, follow-ups, and procedures during check-out.
Answer incoming telephone calls and direct them to the appropriate personnel.
Follow proper phone etiquette and correctly identify oneself on all calls, per TAPM policy.
Monitor and contact patients on recall or waitlists as appropriate.
Comply with all company safety and health policies and procedures.
Document dental triage calls including patient name, DOB, contact details, and symptoms; forward to dental team via task system as needed.
Maintain a clean and organized waiting area throughout the day.
Assist medical front office and medical records staff as needed.
Perform closing procedures:
- Balance cash drawer and verify insurance forms at day’s end.
- Turn in collected co-payments.
- Organize and prepare documents for filing.
- Power down monitors, copiers, and lights; secure the front entrance.
- Print the final daily schedule to confirm all registered and treated patients.
- Prepare daily reports for “no-show” patients and follow up per no-show policy.
Adapt to changing situations and priorities.
Perform additional duties as assigned.

Preparation and Training:

Job duties require a high school education with additional specialized courses. Must be proficient in English oral and written communication. Bi-Lingual Assistants must also be proficient in Spanish both oral and written communication. Must have a working knowledge of data processing equipment, computers (Excel, word processing), telephones, and such typical office machines and equipment. Must maintain excellent customer service abilities. Must maintain current NC driver’s license for occasional outside travel.

Quick Apply

Refine Your Search

patient service representative dental jobs in high point, nc

Patient Service Representative- Dental

Dental Patient Coordinator

Dental Receptionist

Patient Care Consultant

Dental Treatment Coordinator

Dental Front Desk Receptionist

Dental Office Receptionist

Front Desk Receptionist

Front Office Associate

Dental Scheduling Coordinator - Customer Service EXP REQ

Front Desk Dental Receptionist

Dental Front Office Assistant

Dental Patient Coordinator

Treatment Coordinator

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