Top 124 Loan servicing Jobs in Holbrook, Ma

Sr. Loan Servicing Analyst (Residential/Consumer)
Bristol County Savings Bank —Taunton, MA
- $66,900 - $82,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Disability insurance
Quick Apply
Associate, Contracts
First Help Financial —Needham, MA
- $21.63 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Tuition reimbursement
Quick Apply
11d
Sr Loan Servicing Associate-Payment Processing
Northeast Bank —Boston, MA
- $30 - $42 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid time off
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Loan Servicing Specialist I - Payments
Arise Financial —Canton, MA
- $20 - $24 an hour
- Weekends as needed
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Office
- AD&D insurance
- Paid holidays
Quick Apply
11d
Loan Servicing Specialist II - Escrow
Arise Financial —Canton, MA
- $24.00 - $25.50 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Research
- Mid-level
- AD&D insurance
- Paid holidays
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Loan Servicing Representative
City of Boston Credit Union —Boston, MA
- $28.54 - $29.47 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- English
- Life insurance
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Collateralized Loan Obligation (CLO), Senior Associate
State Street —Quincy, MA
- $52,000 - $94,120 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Disability insurance
- Health insurance
1h
Loan Operations Specialist
Eastern Bank —Brockton, MA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Disability insurance
- Health insurance
Quick Apply
11d
Collateralized Loan Obligation (CLO), Officer
State Street —Quincy, MA
- $60,000 - $101,250 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Disability insurance
- Health insurance
1h
Customer Care Center Specialist II
Needham Bank —Needham, MA
- $22.57 - $29.35 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Processor/Funder I- Consumer
Arise Financial —Canton, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- US work authorization
- AD&D insurance
- Paid holidays
Quick Apply
Lending Systems Analyst
SCU Credit Union —Brockton, MA
- $85,000 - $105,000 a year
- Full-time
- Microsoft Word
- 5 years
- Research
- Health insurance
- Dental insurance
Quick Apply
Senior Commercial Loan Servicing Representative
MutualOne Bank —Natick, MA
- $50,245 - $76,522 a year
- Full-time
- Research
- Office
- Bachelor's degree
Quick Apply
Senior Loan Closer - CDF
First Citizens Bank —Boston, MA
- $77,000 - $100,000 a year
- Full-time
- Remote
- Management
- Office
- High school diploma or GED
Residential Loan Servicing Representative
Northern Bank —Woburn, MA
- $26.50 - $28.85 an hour
- Full-time
- Word processing
- Mid-level
- Office
Quick Apply
Residential & Commercial Loan Servicer
SCU Credit Union —Brockton, MA
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
Quick Apply
Senior Commercial Loan Administrator
Webster Bank —Boston, MA
- $90,000 - $110,000 a year
- Full-time
- Bachelor of Science
- Microsoft Office
- Math
Operations Associate (Quincy - Wollaston)
Eastern Bank —Quincy, MA
- From $24.50 an hour
- Full-time
- Mid-level
- Office
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
3d
Relationship Banker I - Quincy
TD Bank —Quincy, MA
- $24.25 - $32.50 an hour
- Full-time
- Basic math
- Office
- High school diploma or GED
- Health insurance
- Paid time off
Residential Senior Loan Servicer
Needham Bank —Needham, MA
- $25.73 - $33.45 an hour
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
11d

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loan servicing jobs near holbrook, ma

Sr. Loan Servicing Analyst (Residential/Consumer)

Bristol County Savings Bank -
Taunton, MA

Quick Apply

Job Details

Full-time
$66,900 - $82,000 a year

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Investor reporting (loan processing)
Microsoft Excel
Microsoft Outlook
Compliance with loan regulations
Mortgage compliance
Real Estate Settlement Procedures Act (RESPA)
High school diploma or GED
Customer support for financial loans

Full Job Description

Job Title: Sr. Loan Servicing Analyst

Department: Loan Servicing

Reports to: VP, Loan Operations

OVERVIEW:

The Senior Loan Servicing Analyst supports the Consumer Loan Servicing Supervisor in the servicing of the Bank’s residential mortgage, consumer, and indirect loan portfolios. This role is responsible for complex loan servicing activities, customer support, collateral and title administration, investor reporting and reconciliation, quality control, audit support, and regulatory compliance. The position serves as a subject matter expert for mortgage and consumer loan servicing and provides guidance to team members as needed.

PRIMARY ACCOUNTABILITIES / RESPONSIBILITIES:

Support daily servicing operations for residential, consumer, and indirect loans.
Process loan maintenance, modifications, exception payments, billing corrections, and payoff transactions.
Review payoff letters, discharges, and account maintenance for accuracy and compliance.
Respond to customer inquiries by phone, email, and in writing; research and resolve servicing issues.
Manage, process, monitor, and report on vehicle titles, including missing titles, pledged collateral, perfection, and release activity.
Assist with quality control review of new loans and loan file setup to ensure documentation accuracy and proper collateral coverage.
Process collection-related activity in the core system and coordinate with Collections on repossession fees, GAP/MBP refunds, and reporting.
Monitor department reports, email requests, and servicing exceptions to ensure timely resolution and strong customer service.
Assist in gathering data and documentation for audits, exams, and compliance reviews.
Serve as a resource for complex servicing questions, assist with staff training, and act as backup to the supervisor as needed.
Recommend process improvements that strengthen controls, reduce risk, and support the Bank’s strategic goals.
Work with Operations resources to establish procedures written and video
Perform other duties and special projects as assigned.
Acts as a backup with escrow processing and monitoring.

Investor Responsibilities:

Prepare and submit scheduled investor reporting for mortgage loan portfolios serviced for agencies, investors, and other applicable entities.
Reconcile principal, interest, escrow, advances, payoffs, curtailments, and other servicing-related activity between the core servicing system, general ledger, and investor reports.
Validate loan-level servicing data to ensure completeness, accuracy, and compliance with investor guidelines.
Remit and report for principal and interest payments, escrow activity, and servicing fees.
Support monthly, quarterly, and annual reporting cycles, including trial balances, custodial account reconciliations, and portfolio reporting.
Review servicing transfers, loan boarding activity, and paid-in-full loans to ensure proper investor reporting treatment.
Coordinate with internal departments including accounting, loan operations, default, loss mitigation, and compliance to address reporting or data issues.
Maintain knowledge of investor and agency requirements, including applicable guidelines for reporting, remittance, and record retention.
Build processes and procedures surrounding creating an investor servicing department.

Compliance Responsibilities

Ensure loan servicing activities comply with federal, state, and local laws, regulations, and Bank policy.
Maintain working knowledge of applicable servicing regulations, including RESPA, Regulation X, SCRA, Regulation O, Homeowners Protection Act, and Flood Disaster Protection Act.
Maintain knowledge of FDICIA controls, loan accounting requirements, internal controls, and servicing best practices.

POSITION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
High School Diploma or equivalent
5 plus years of loan operations or loan servicing experience, or equivalent related experience.
Experience with residential mortgage, consumer, and indirect loan servicing.
Experience reviewing loan documents and resolving servicing issues.
Experience with investor reporting and reconciliation, including FNMA, preferred.
Experience with bank core systems required; COCC experience preferred.
Strong customer service, communication, analytical, and problem-solving skills.
Strong attention to detail, organization, and ability to manage deadlines.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Knowledge of banking operations, loan servicing terminology, and applicable regulations.
Must have a positive attitude and the ability to work in a changing business environment.
Willingness and ability to learn new technology
Wide range of banking knowledge, or relevant experience within the banking environment and familiarity with bank operations, policies, and banking compliance issues.
Familiarity with all loan servicing CFPB federal, state and local regulations. Include but not limited to RESPA, SCRA, Regulation O, Homeowners Protection Act and Flood Disaster Protection Act.
The Analyst must demonstrate organization, an analytical orientation and possess the initiative to work in an independent and reliable manner.

SUPERVISORY SCOPE:

None

WORK ENVIRONMENT:

Work environment consists of typical office conditions with moderate noise level. Maintains a schedule consisting of in office and remote work (Remote work mirrors company-wide requirement and is subject to change).

PHYSICAL QUALIFICATIONS:

Candidate must have the physical ability to sit, stand, walk, talk and hear. Must be able to lift up to 10 pounds. Must have the ability to adjust focus.

INDEPENDENT ACTION:

Performs work independently within scope of established guidelines and practices. Consults with escrow team and supervisor when clarification or exception may be required.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.

FULL-TIME BENEFITS:

401(k)
Employee Pension
Paid Time Off (PTO)
Parental Leave
Tuition Reimbursement

Begins first of the month following date of hire:

Medical, Dental, Vision
Critical Illness Insurance
Disability insurance including LIFE, Long-term disability
Employee Assistance Program
Flexible Spending Account
Dependent Care Account
Health Savings Account

VISIT OUR WEBSITE: https://www.bristolcountysavings.com/

LINKEDIN: https://www.linkedin.com/company/bristol-county-savings-bank/

EEO STATEMENT:

Bristol County Savings Bank is an Equal Opportunity Employer and is committed to a diverse workforce. The Bank considers applicants for employment without regard to race, color, sex, sexual orientation, national origin, age, genetic information, veteran status, disability or membership in any other protected class as defined by law.

Quick Apply

Refine Your Search

loan servicing jobs in holbrook, ma

Sr. Loan Servicing Analyst (Residential/Consumer)

Associate, Contracts

Sr Loan Servicing Associate-Payment Processing

Loan Servicing Specialist I - Payments

Loan Servicing Specialist II - Escrow

Loan Servicing Representative

Collateralized Loan Obligation (CLO), Senior Associate

Loan Operations Specialist

Collateralized Loan Obligation (CLO), Officer

Customer Care Center Specialist II

Processor/Funder I- Consumer

Lending Systems Analyst

Senior Commercial Loan Servicing Representative

Senior Loan Closer - CDF

Residential Loan Servicing Representative

Residential & Commercial Loan Servicer

Senior Commercial Loan Administrator

Operations Associate (Quincy - Wollaston)

Relationship Banker I - Quincy

Residential Senior Loan Servicer

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