Top 49 Guest service representative Jobs in Honolulu Hi

Guest Service Representative
Marriott International, Inc —Honolulu, HI
- $28.67 - $35.84 an hour
- Part-time
- Entry level
- Resort
- Disability insurance
- Paid time off
Guest Services Representative -Holiday Inn Waikiki- Honolulu, HI
Holiday Inn Express Waikiki, Honolulu, HI —Honolulu, HI
- $30.21 an hour
- Weekends as needed
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Guest Experience Representative (Bilingual - Japanese/English)
Wai Kai —'Ewa Beach, HI
- $20 an hour
- Part-time
- Background check
- Ability to walk for extended periods
- Pass drug screening
- Free parking
- Employee assistance program
Quick Apply
Guest Experience Representative
The LineUp at Wai Kai —'Ewa Beach, HI
- From $16 an hour
- Part-time
- No experience needed
- English
- Cash register
- Free parking
- Health insurance
Quick Apply
Dole Cannery - Team Member Starting at $17.50
Regal Cinemas, Inc —Honolulu, HI
- From $17.50 an hour
- Part-time
- 21 years or older
- Communication skills
- Entry level
- 401(k) matching
Front Desk Host
Coconut Waikiki Hotel —Honolulu, HI
- From $21.63 an hour
- Overtime
- Background check
- Windows
- Hotel
Quick Apply
Guest Services Representative - White Sands Hotel, Honolulu, HI
White Sands Hotel, Honolulu, HI —Honolulu, HI
- $21.50 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Visitor Experience Representative
Bishop Museum —Honolulu, HI
- From $16.50 an hour
- Weekends as needed
- Ability to stand for extended periods
- 2 years
- Entry level
Team Member - Starting pay $17.50
Regal Cinemas, Inc —Pearl City, HI
- From $17.50 an hour
- Part-time
- 21 years or older
- Communication skills
- Entry level
- 401(k) matching
Overnight Member Services Representative
SUPREME FITNESS GROUP —Honolulu, HI
- $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Seasonal Associate
Vera Bradley —Waipahu, HI
- $13.84 - $20.81 an hour
- Part-time
- 16+ years old
- Entry level
Member Services Representative
SUPREME FITNESS GROUP —Honolulu, HI
- $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Senior Customer Service Representative
MC&A —Honolulu, HI
- $21 - $23 an hour
- Overtime
- Computer literacy
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Service Associate
Olino by Consolidated Theaters —Kapolei, HI
- $16 - $18 an hour
- Part-time
- In-person
- 1 year
- Restaurant experience
- 401(k)
- Opportunities for advancement
Quick Apply
11d
Front Desk
UFC Gym —Honolulu, HI
- $16 an hour
- Part-time
- CPR Certification
- High school diploma or GED
- Cash register
- Health insurance
- Dental insurance
Quick Apply
Winner's Circle - Customer Service
Dave & Buster's —Honolulu, HI
- $16 - $19 an hour
- Part-time
- Casual dining restaurant
- Sales
- Merchandising
- Health insurance
- Dental insurance
Customer Service Manager
Associa —Honolulu, HI
- Weekends as needed
- Computer literacy
- Mid-level
- Office
Clinic Administrative Assistant
Fresenius Medical Care —Honolulu, HI
- $17 - $28 an hour
- Full-time
- Microsoft Excel
- Hospital
- Inventory management
Front Services - Porter/Valet (On-Call)
Hotels and Resorts of Halekulani —Honolulu, HI
- $16.00 - $17.45 an hour
- Weekends as needed
- Experience working with individuals with disabilities
- Sanitation
- Hotel
Quick Apply
Customer Service Representative
Fun Factory Inc —Kaneohe, HI
- From $17 an hour
- Part-time
- In person
- No experience needed
- Administrative experience
- In-person
Quick Apply

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Guest Service Representative

Marriott International, Inc -
Honolulu, HI

Apply Now

Job Details

Part-time
$28.67 - $35.84 an hour

Benefits

Disability insurance
Paid time off
Life insurance
Retirement plan

Qualifications

Foreign language proficiency
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Hotel policy compliance
Financial transaction processing
Phone communication
Greeting customers
Cash drawer securing
Employee relationship building
Answering guest questions
Hotel room assignment management
Cash register operations
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Entry level
Client interaction via phone calls

Full Job Description

Additional InformationJapanese speaking, reading and writing preferred
Job Number26078294
Job CategoryRooms & Guest Services Operations
Location2255 Kalakaua Ave, Honolulu, Hawaii, United States, 96815
SchedulePart Time
Located Remotely?N
Position Type Non-Management
Pay Range: $28.67-$35.84 per hour

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

This position offers health care benefits, retirement benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service representative jobs in honolulu hi

Guest Service Representative

Guest Services Representative -Holiday Inn Waikiki- Honolulu, HI

Guest Experience Representative (Bilingual - Japanese/English)

Guest Experience Representative

Dole Cannery - Team Member Starting at $17.50

Front Desk Host

Guest Services Representative - White Sands Hotel, Honolulu, HI

Visitor Experience Representative

Team Member - Starting pay $17.50

Overnight Member Services Representative

Seasonal Associate

Member Services Representative

Senior Customer Service Representative

Service Associate

Front Desk

Winner's Circle - Customer Service

Customer Service Manager

Clinic Administrative Assistant

Front Services - Porter/Valet (On-Call)

Customer Service Representative

I want to receive the latest job alert for guest service representative in honolulu hi

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