Top 5 Fulfillment associate Jobs in Hood River, Or

Customer Service Specialist
Boards & More GmbH —White Salmon, WA
- $20 - $22 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
12d
Customer Service Specialist
Boards & More Inc. —White Salmon, WA
- $20 - $22 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
12d
Store Support
Home Depot —The Dalles, OR
- Entry level
- Time management

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Medication Aide - NOC
Trustwell Living at Parkhurst Place —Hood River, OR
Completion of the Qualified Medication Aide program with a current license based on state requirements. CPR/First Aid certification required.
$21 - $23 an hour
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Medication Aide/Caregiver
Trustwell Living at Parkhurst Place —Hood River, OR
Part-time and Full-time, weekend (Saturday/Sunday) day shift (6am to 2pm) and Noc (10pm to 6am) shifts. Med Aides administer medications as prescribed by…
$20 - $23 an hour
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Fulfillment Associate
Cart.com, Inc. —Groveport, OH
Our fulfillment associates should be ready to provide efficient and quality work for our clients and customers while solving problems as they come up.
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Warehouse Associate
Bath & Body Works —Reynoldsburg, OH
Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love. Ability to match, count and verify products.
$17 an hour
11d

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Customer Service Specialist

Boards & More GmbH
White Salmon, WA

Quick Apply

Job Details

$20 - $22 an hour
12 days ago

Benefits

Paid holidays
Paid time off

Qualifications

Microsoft Excel
Microsoft Outlook
Customer returns handling
High school diploma or GED
Conflict management

Full Job Description

Intro

Join Our Team!
We are seeking a detail-oriented, customer-focused Customer Service Specialist to support our growing business by managing business-to-consumer (B2C) orders and providing exceptional customer experiences. This role is ideal for someone who enjoys helping customers, solving problems, and ensuring orders are processed accurately and efficiently.

Your mission

Position Summary
As a Customer Service Specialist, you will serve as the primary point of contact for customers while managing the order lifecycle from receipt through fulfillment. You will communicate with customers via phone, email, and online channels, answer questions, resolve issues, and ensure orders are entered and processed correctly.
Key Responsibilities

Process and manage incoming B2C customer orders with accuracy and efficiency.
Respond to customer inquiries via phone, email, chat, and other communication channels.
Provide order status updates, shipping information, and product support.
Investigate and resolve customer concerns, including order discrepancies, returns, and warranty claims.
Coordinate with warehouse,logistics, and sales teams to ensuretimelyorder fulfillment.
Maintain accurate customer records and order documentation.
Monitor order queues and proactively address potential delays or issues.
Processreturns, exchanges, and creditsin accordance withcompany policies.
Deliver a positive customer experience whilemaintainingprofessionalism and empathy.
Identifyopportunities to improve customer satisfaction and operational efficiency.

Your profile

Qualifications
Required

High school diploma or equivalent.
2+ years of customer service, order processing, or administrative support experience.
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Proficiencywith Microsoft Office applications, particularly Outlook, Word, and Excel.
Strong problem-solving and conflict-resolution abilities.

Skills & Competencies

Customer-first mindset
Strong data entry accuracy
Team collaboration
Time management
Professional communication
Adaptability and flexibility
Positive attitude and reliability

Desirable

Preferred

Experience processing B2C orders in an ERP, CRM, or order management system.
Experience in e-commerce, retail, manufacturing, or distribution environments.
Familiarity with shipping andlogisticsprocesses.
Associate's or bachelor'sdegree in a related field.

Why us?

What We Offer

Competitive compensation
Comprehensive benefits package
Paid time off and holidays
Opportunities for professional development and growth
Supportive and collaborative team environment

How to Apply
If you are passionate about delivering excellent customer service and thrive in a detail-oriented role, we would love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us

The Boards & More GmbH consolidates the brands Fanatic, Duotone, ION and SQlab, some of which have been active as individual brands for more than 40 years. The company designs and delivers products in the sports areas of stand-up paddle boarding and mountain biking and is the world’s leading company in the fields of kiteboarding, windsurfing and wingfoiling.

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fulfillment associate jobs in hood river, or

Customer Service Specialist

Customer Service Specialist

Store Support

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