Top 6 Guest service agent Jobs in Hope, Me

Hotel Front Desk Agent
Rockport Harbor Hotel —Rockport, ME
- From $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Free parking
- Paid time off
Quick Apply
5d
Front Desk Agent
Samoset Resort —Rockport, ME
- $19 - $20 an hour
- Full-time
- High school diploma or GED
- Criminal background check
- Organizational skills
- Free parking
- Disability insurance
Quick Apply
Guest Services Agent / Front Desk
250 Main Hotel —Rockland, ME
- $18 - $20 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
Quick Apply
3d
Guest Service Associate
Belfast Harbor Inn —Belfast, ME
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Motel, Assorted Roles
Cedar crest inn —Camden, ME
- $16 - $23 an hour
- Temporary
- Ability to walk for extended periods
- Hotel
- Ability to lift 50 pounds
- Paid training
- Opportunities for advancement
Quick Apply
Budtender / Member Services Agent
Atlantic Farms —Somerville, ME
- From $18 an hour
- Full-time
- Customer service
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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Front Desk Agent
Samoset Resort —Rockport, ME
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Police Officer
Town of Southwest Harbor —Southwest Harbor, ME
2.* *Responds to calls for the protection of life and property, the enforcement of laws and ordinances, public service calls, and complaints, including those…
$36.23 - $40.67 an hour
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Hotel Front Desk Agent

Rockport Harbor Hotel
Rockport, ME

Quick Apply

Job Details

Part-time
From $18 an hour
5 days ago

Benefits

Free parking
Paid time off
Employee discount
Flexible schedule
Referral program
Retirement plan

Full Job Description

Be the Face of Hospitality – Join Us as a Hotel Front Desk Associate! Are you a people person with a passion for making others feel welcome? As our Hotel Front Desk Associate, you’ll be the first smile guests see and the last farewell they hear. You’re not just checking people in—you’re creating experiences, solving problems, and setting the tone for an unforgettable stay. If you love making connections, thrive in a fast-paced environment, and have a knack for multitasking with a smile, this role is calling your name!

Seeking to fill a 3-4 day/week position that can work Saturday, Sunday & Monday from 7-3 and/or 3-11. This is a year-round position that has the opportunity to develop into full-time.

At Bay View Collection, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience! We’re looking for someone who is ready to go beyond in everything they do. Do you have a high attention to detail and a drive to get things done? If the answer is yes, then we’ve got the perfect opportunity for you. Come join a growing hospitality family! Be inspired...be recognized...be rewarded!

Here’s What You’ll Do: Responsibilities would include, but are not limited to:

Be the welcoming face and voice of our hotel: Greet guests with a warm smile and create a positive first and last impression.

Handle check-ins and check-outs with efficiency and accuracy: Utilizing the hotel’s property management software system, check guests in or out, program room keys, manage room assignments, enter guest notes when necessary, and ensure a positive front desk experience for our guests.

Take Reservations: Be the primary person to receive and input hotel reservations from guests either by phone, computer, or in-person using the hotel’s property management software system.

Address guest inquiries and requests: Provide information about hotel amenities, local attractions, and services, going above and beyond to meet their needs.

Resolve guest issues promptly and professionally: Handle complaints and concerns with empathy and find solutions to ensure guest satisfaction.

Maintain a clean and organized front desk area: Ensure a welcoming and professional environment for fellow staff and guests.

Process payments and maintain accurate financial records: Handle cash and credit card transactions with accuracy and efficiency.

Collaborate with other hotel departments: Communicate and support effectively with housekeeping, maintenance, and other teams and departments to ensure a seamless guest experience.

Answer phone calls and provide information: Handle incoming calls professionally, provide hotel information, or direct guest to the appropriate department.

What we’re looking for:

Exceptional customer service skills: A genuine passion for helping people and creating positive experiences.

Strong communication and interpersonal skills: Ability to interact effectively with guests and colleagues.

Problem-solving abilities: Ability to handle guest issues and find solutions in a calm and efficient manner.

Organizational skills: Ability to manage multiple tasks and prioritize effectively.

Computer proficiency: Familiarity with hotel property management software and other relevant systems.

Flexibility and adaptability: Ability to work in a fast-paced environment and adapt to changing situations.

High school diploma or equivalent:
Previous experience in customer service or hospitality is a plus.

Why join us:

Competitive Pay and Employee Perks: We offer a competitive hourly pay, Paid Time Off, employee discounts, and a Workplace Retirment Savings Plan.

Growth Opportunities:
We are committed to supporting our employees’ professional development and career advancement.

A Positive Work Environment: We foster a culture of teamwork, respect, and appreciation.

Make a Difference: Be a part of creating a memorable and positive experience for every guest.

Pay: From $18.00 per hour

Benefits:

Employee discount
Flexible schedule
Free parking
Paid time off
Referral program
Retirement plan

Ability to Commute:

Rockport, ME 04856 (Required)

Ability to Relocate:

Rockport, ME 04856: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in hope, me

Hotel Front Desk Agent

Front Desk Agent

Guest Services Agent / Front Desk

Guest Service Associate

Motel, Assorted Roles

Budtender / Member Services Agent

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