Top 6843 Customer experience supervisor Jobs in Houston Tx

Manager - Facilities and Test Management JSC
Amentum —Houston, TX
- $80,604.18 - $150,000.00 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Relocation assistance
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Call Center Supervisor
A1 Plus Electrical, Plumbing and Air —Houston, TX
- Full-time
- Background check
- Spanish
- 11+ years
- Health insurance
- 401(k)
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8d
Sales Manager
Texas Iron and Metal —Houston, TX
- $125,000 - $150,000 a year
- Full-time
- Business development
- Recruiting
- In-person
- Health insurance
- Dental insurance
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Regional Business Manager
Flo Trend LLC —Houston, TX
- $75,000 a year
- Full-time
- Background check
- Up to 50% travel
- Driver's License
- Disability insurance
- Health insurance
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3d
Plant Manager
DeWalch Technologies, Inc. —Houston, TX
- $115,000 - $145,000 a year
- Full-time
- Background check
- 7 years
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
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14d
Customer Experience Supervisor
Integrated Specialty Coverages, LLC —Houston, TX
- $26.93 - $33.66 an hour
- Remote
- No high school diploma
- Mid-level
- 3 years
- Health savings account
- AD&D insurance
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Regional Property Supervisor (Multifamily)
Kismet Management Group —Houston, TX
- $70,000 - $100,000 a year
- Weekends as needed
- Spanish
- 7 years
- Management
- Health insurance
- Dental insurance
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3d
Onboarding Manager
ATSER Systems, Inc. —Houston, TX
- $110,000 - $140,000 a year
- Full-time
- Background check
- Engineering
- Mid-level
- Health insurance
- Dental insurance
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Operations Manager-Healthcare Logistics and Transortation
Confidential —Houston, TX
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
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Operations Supervisor - Houston
Heytea USA Inc —Houston, TX
- $67,000 - $78,000 a year
- Full-time
- Customer service
- Merchandising
- English
- Health insurance
- Dental insurance
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Self-Storage District Manager
Spartan Investment Group —Houston, TX
- $85,000 - $110,000 a year
- Full-time
- Up to 50% travel
- Driver's License
- Bachelor's degree
- Disability insurance
- Health insurance
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Quality Supervisor
Verto People —Houston, TX
- $100,000 - $120,000 a year
- Full-time
- Assembly
- Supervising experience
- Team management
- 401(k)
- Paid time off
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Commercial Collections Supervisor
Newrez —Houston, TX
- Microsoft Excel
- 6 years
- Mid-level
- Paid parental leave
- Health savings account
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4d
Material & Logistics Supervisor
Tecnofil USA —Humble, TX
- $80,000 - $105,000 a year
- Full-time
- ERP systems
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Sales Supervisor
Tamayo gold llc —Houston, TX
- $2,000 a week
- Full-time
- Background check
- Spanish
- Inventory management
- Employee discount
Quick Apply
Customer Service Manager
Altamira Material Solutions —Houston, TX
- Full-time
- Background check
- Ability to walk for extended periods
- Writing skills
4d
Customer Experience Manager
Visual Comfort & Co. —Houston, TX
- $110,000 - $115,000 a year
- Weekends as needed
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Disability insurance
Customer Service Supervisor
Equus —Houston, TX
- $66,955.20 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
Quick Apply
2d
Customer Success Manager, CS - Houston, TX
Siemens Healthineers —Houston, TX
- $117,770 - $161,931 a year
- Full-time
- Current TB test
- Bachelor of Science
- Writing skills
- Disability insurance
- Health insurance
10d
Manager, Customer Experience - Enterprise
NAVEX —Houston, TX
- $125,000 a year
- Full-time
- Hybrid work
- 3 years
- Mentoring
- Senior level

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Manager - Facilities and Test Management JSC

Amentum -
Houston, TX

Quick Apply

Job Details

Full-time
$80,604.18 - $150,000.00 a year

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Retirement plan

Qualifications

Project reporting
Customer communication
Microsoft Excel
EHS
Microsoft Outlook
Operations management
Managing projects in an engineering role
Operational management
Safety regulations
Supervising experience
Managing engineering teams
Facility maintenance management
Bachelor's degree
Operational risk mitigation
Customer engagement
Cost estimate preparation
Management reporting
Managing projects
Maintenance management
Project leadership
Project risk management
Project stakeholder communication
Stakeholder management

Full Job Description

Section Manager – Facility & Test Management

Amentum | NASA JETS II Contract
Location: Johnson Space Center (JSC), Houston, TX
Work Arrangement: Full-time, On-site

About the Role

Are you passionate about human space exploration, understanding the origins of the universe, and working on programs that make a global impact? Amentum—the nation’s largest NASA services contractor, supporting NASA at every center across the United States—is seeking a Section Manager for Facility & Test Management to join our JETS II Contract team at NASA’s Johnson Space Center.

In this highly visible leadership role, you will lead a dynamic, multidisciplinary organization of approximately 20–25 personnel, supporting NASA’s Crew and Thermal Systems Division (CTSD), System Test Branch (EC4). Your team includes Test Engineers, Mechanical Engineers, Design & Test Engineers, Test Directors, Controls Engineers, and Safety Engineers, delivering critical test capabilities for human‑rated spaceflight systems.

This role offers a unique opportunity to partner directly with NASA, lead complex testing operations, and help shape the future of deep space exploration while advancing Amentum’s mission‑critical engineering services.

Key ResponsibilitiesOrganizational & People Leadership

Manage the Facility & Test Management Section within the Energy and Space Simulation Group.
Supervise, mentor, and develop a high‑performing technical team of 25+ personnel, including Test Directors, Mechanical Engineers, and Project Managers.
Maintain accountability for technical execution, employee performance, and operational safety.
Handle personnel management responsibilities including onboarding, timecard approvals, leave administration, training certifications, annual performance evaluations, team meetings, and employee recognition through awards.
Provide employee counseling and ensure compliance with EEO/AA policies, corporate standards, and HSE requirements.

Technical & Program Leadership

Maintain technical integrity and oversight of:
Pressure system maintenance
Facility modifications and upgrades
Instrumentation calibrations
Human‑in‑the‑loop testing
Thermal vacuum (TVAC) operations
Maintain technical availability of multiple complex space simulation test facilities.
Ensure all test hardware—including spaceflight and human‑rated systems—meets stringent NASA safety, engineering, and operational standards.

Project & Financial Management

Lead the end‑to‑end lifecycle of facility upgrades and test campaigns, managing multiple concurrent efforts.
Define project requirements and develop Work Breakdown Structures (WBS).
Manage cost, schedule, and technical scope across programs.
Establish, monitor, and achieve Key Performance Indicators (KPIs) measuring project delivery, team effectiveness, and task order success.
Manage multi‑million‑dollar budgets, resource forecasts, and detailed cost estimates for NASA customers and Amentum leadership.
Proactively identify, track, and mitigate project and operational risks.

Performance & Continuous Improvement

Establish and enforce project management standards, tools, methodologies, and best practices.
Identify bottlenecks in testing workflows and implement process improvements to accelerate test execution and reduce operating costs.
Drive technical innovation while maintaining compliance with NASA and Amentum requirements.

Stakeholder Engagement

Perform as the primary technical point of contact for NASA EC4 Branch clients, translating high‑level mission goals into actionable engineering work orders and staffing plans while meeting or exceeding customer expectations.
Communicate effectively with fellow managers and project managers to resolve technical, schedule, and resource issues.
Participate actively on the leadership team, supporting senior managers with strategic planning and recruitment efforts.

Required Qualifications

Bachelor’s degree in Engineering or a related technical discipline.
Typically 5–10 years of related experience, including 5+ years supervising large technical teams and complex facility operations.
5–10 years of project management experience, preferably supporting test facilities or laboratory environments.
Proven ability to develop estimates, manage risk registers, and present technical performance data to customers and senior leadership.
Ability to manage multiple high‑priority technical projects simultaneously while maintaining a full‑time, on‑site presence at JSC.
Strong stakeholder management and communication skills.
Comprehensive knowledge of HSE standards and pressure system safety regulations.
Proficiency with Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook).

Preferred Qualifications

Bachelor’s degree in Engineering with 9–13 years of direct engineering experience (Master’s degree preferred).
Project Management Professional (PMP) certification.
Prior experience with NASA Johnson Space Center organizational structures, EA test facilities, and NASA work order systems.
Hands‑on experience with:
Thermal Vacuum (TVAC) testing
Environmental stress screening
Human‑in‑the‑loop test protocols
Proficiency in Microsoft Project or integrated scheduling tools.
Experience managing technical staff within a Union/Collective Bargaining Agreement (CBA) environment.
Knowledge of facility management processes and JSC reporting and work order systems.
Familiarity with JSC clinic physical and medical certification standards.

Why Join Our Team?

In addition to exciting work supporting NASA’s mission, Amentum offers:

Excellent personal and professional growth opportunities
9/80 work schedule (every other Friday off), when applicable
On‑site cafeteria (breakfast and lunch)
Comprehensive benefits package including:
401(k) with matching
Health, dental, and vision insurance
Paid time off
Tuition reimbursement
Relocation assistance
Flexible spending and health savings accounts
Employee Assistance Program

Learn more about our partnership with NASA at JSC:
www.wehavespaceforyou.com #JETS #JETSII

Pay: $80,604.18 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience supervisor jobs in houston tx

Manager - Facilities and Test Management JSC

Call Center Supervisor

Sales Manager

Regional Business Manager

Plant Manager

Customer Experience Supervisor

Regional Property Supervisor (Multifamily)

Onboarding Manager

Operations Manager-Healthcare Logistics and Transortation

Operations Supervisor - Houston

Self-Storage District Manager

Quality Supervisor

Commercial Collections Supervisor

Material & Logistics Supervisor

Sales Supervisor

Customer Service Manager

Customer Experience Manager

Customer Service Supervisor

Customer Success Manager, CS - Houston, TX

Manager, Customer Experience - Enterprise

I want to receive the latest job alert for customer experience supervisor in houston tx

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