Top 116 Customer service representative Jobs in Indiana, Pa

Customer Service Representative
Integrated Power Services —Indiana, PA
- $70,000 - $90,000 a year
- Weekends as needed
- Pass drug screening
- Research
- Mid-level
- Health insurance
- Dental insurance
4d
Customer Service Representative 3
Allegheny Health Network Home Medical Equipment —Ford City, PA
- $18 an hour
- Full-time
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative
InfoCision Management Corp. —Pennsylvania
- $15 an hour
- Night shift
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Work from home
Customer Service Representative
Allegheny Health Network Home Medical Equipment —Ford City, PA
- $18 an hour
- Full-time
- Background check
- Customer service
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Diesel Customer Service Advisor
Berman Truck Group —Ebensburg, PA
- $23 - $27 an hour
- Weekends as needed
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Care Associate II
Guardian Life Insurance Company —Home, PA
- $18 an hour
- Email
- Remote
- High school diploma or GED
- US work authorization
- Organizational skills
- Paid parental leave
- Disability insurance
Branch Specialist 3
AAA East Central —Indiana, PA
- Computer literacy
- High school diploma or GED
- Travel
- Paid parental leave
- Health insurance
14d
Sales and Customer Service Representative
Indiana Printing and Publishing —Indiana, PA
- $21 an hour
- Full-time
- Mid-level
- Organizational skills
- In-person
Quick Apply
Call Center/Customer Service Rep
Automated Health Systems —Indiana, PA
- $15 - $18 an hour
- Full-time
- Remote
- Bilingual
- Mid-level
- High school diploma or GED
- Wellness program
- 401(k)
Quick Apply
Customer Service Associate
Big Lots —Indiana, PA
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Customer Service Associate I
Dollar Tree —Indiana, PA
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Reservationist
CamTran —Ebensburg, PA
- $19 an hour
- Computer literacy
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Retail Services Representative
Marion Center Bank —Indiana, PA
- $16 - $17 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
Quick Apply
Customer Service Representative
AmeriServ Bank —Johnstown, PA
- Word processing
- Office
- High school diploma or GED
Customer Service Specialist
Ferrellgas —Home, PA
- Full-time
- Microsoft Excel
- High school diploma or GED
- US work authorization
- Wellness program
- Health savings account
6d
Telephone Financial Consultant
S&T Bank —Indiana, PA
- $15.00 - $27.76 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Typing
5d
Eyewear Customer Service/Sales Advisor
MyEyeDr. —Indiana, PA
- Weekends as needed
- Patient care
- Entry level
- Retail sales
- Paid holidays
- Health insurance
Customer Service Representative
U-Haul —Johnstown, PA
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Treasury Management Service & Implementation Specialist I
S&T Bank —Indiana, PA
- $15.00 - $27.76 an hour
- Full-time
- Hybrid work
- Office
- Data entry
- Typing
Call Center Representative
Nextier Bank —Kittanning, PA
- Weekends as needed
- Computer literacy
- English
- High school diploma or GED
- Flexible schedule
Quick Apply
7d

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Customer Service Representative

Integrated Power Services -
Indiana, PA

Apply Now

Job Details

$70,000 - $90,000 a year
4 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication
Research

Full Job Description

Why IPS?

If you're searching for a place where you can grow, continue learning, and make a meaningful impact while still having time for the people and moments that matter most, welcome to Integrated Power Services! We believe your value extends far beyond your job title because the best work comes from people who feel supported, challenged, and fulfilled both professionally and personally. Here, you'll find opportunities to develop your career, work alongside exceptional teammates, and be part of a culture that recognizes that your life is worth just as much as your work—if not more. Because when people thrive, businesses thrive. If that sounds like the kind of place you've been looking for, we invite you to join us!

Benefits:

Paid Time Off (PTO)
401k Employer Match
Bonus Incentives
Extensive Training & Career Development Programs
Tuition Reimbursement Program
Medical, Dental and Vision plans
Employee Assistance Program (EAP)
And more!

Responsibilities & Expectations:

As a Customer Service Representative at IPS, you will be the primary contact for our customers throughout their entire repair experience—from receipt and quoting to repair and delivery.

Develop and present quotations, technical, and commercial proposals to customers.
Review customer purchase orders for accuracy and compliance with quotations.
Mediate critical issues and provide solutions for customer concerns.
Ensure all customer requirements, such as inspections, data collection, and material delivery, are met.
Collaborate with the repair shop to determine the most efficient pricing for repairs.
Analyze mechanic tear-down sheets to provide competitive pricing while maximizing margins for the service center.
Assess parts requested by mechanics for cost-effectiveness, obtaining quotes on non-stock parts from manufacturers as needed.
Utilize in-house resources and subject matter experts for assistance.
Estimate labor hours and material pricing for quotes, considering whether replacement is a more economical option.
Drive improvements in key customer-facing metrics: Time to Quote, Approval to Ship, and Ship to Invoice.
Research historical pricing and leverage the ReValue tool to establish competitive pricing for repair jobs.
Monitor job progress and maintain regular communication with customers about the status of their repair projects, providing updates and requesting information as needed.
Compile paperwork upon job completion and submit to the accounting department promptly for invoicing.
Perform other duties as necessary to deliver an unmatched customer experience.
Develop work plan based on technician inspection and notes, update online scheduling and work with the shop supervisors to process rebuild.

Qualifications and Competencies:

Technical background in electrical and/or mechanical products preferred.
3+ years of customer service experience in an industrial environment or equivalent education.
Excellent interpersonal skills, with the ability to build rapport with customers.
Strong attention to detail.
Exceptional communication skills, both verbal and written.
Ability to understand and retain job-related training.
Flexibility with hours, including after hours and weekend on-call rotation.

You’ll thrive at IPS if you…

Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
Have an entrepreneurial spirit. You’re proactive, innovative, and thrive in a fast-paced environment.
Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At IPS, we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 40,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

#LI-JR1

Apply Now

Refine Your Search

customer service representative jobs in indiana, pa

Customer Service Representative

Customer Service Representative 3

Bilingual WAH - PENNSYLVANIA ONLY - Call Center Representative

Customer Service Representative

Diesel Customer Service Advisor

Customer Care Associate II

Branch Specialist 3

Sales and Customer Service Representative

Call Center/Customer Service Rep

Customer Service Associate

Customer Service Associate I

Customer Service Reservationist

Retail Services Representative

Customer Service Representative

Customer Service Specialist

Telephone Financial Consultant

Eyewear Customer Service/Sales Advisor

Customer Service Representative

Treasury Management Service & Implementation Specialist I

Call Center Representative

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