Top 16 Desktop support engineer Jobs in Indianapolis, In

Technical Support Engineer (Branch Engineer)
GadellNet —Indianapolis, IN
- $50,000 - $60,000 a year
- Full-time
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
6d
System Engineer
GadellNet —Indianapolis, IN
- $70,000 - $85,000 a year
- 8 hour shift
- Hybrid work
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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5d
IT Help Desk Technician (Managed IT Services)
Teknabyte Consulting —Indianapolis, IN
- $50,000 - $55,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Paid holidays
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6d
Endpoint Technology Engineer
Delta Faucet Company —Indianapolis, IN
- $76,400 - $120,010 a year
- Full-time
- 5 years
- System design
- Windows
- Tuition reimbursement
Systems Engineer - Tier 1
Visual Edge IT —Indianapolis, IN
- $45,000 - $65,000 a year
- Computer science
- Clean driving record
- Azure
- Health savings account
- Paid holidays
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Deskside Support Technician (L2)
Zones —Indianapolis, IN
- $30.75 an hour
- Full-time
- Microsoft Outlook
- Analysis skills
- Team management
- Health insurance
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13d
IT Analyst I
Neovia —Greenfield, IN
- From $51,678 a year
- Full-time
- Azure
- Bachelor of Science
- English
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Engineer: Tier 1 (On-site)
Trace3 —Indianapolis, IN
- $80,000 - $85,000 a year
- English
- Research
- Mid-level
- Health savings account
- Disability insurance
Engineer: Tier 2 (On-site)
Trace3 —Indianapolis, IN
- $85,000 - $95,000 a year
- 5 years
- English
- Research
- Health savings account
- Disability insurance
Client Systems Engineer - Hybrid
Community Health Network —Indianapolis, IN
- Weekends as needed
- Hybrid work
- Mid-level
- Windows
- High school diploma or GED
10d
Senior IT Systems Engineer/Administrator
Phoenix Data Corporation Inc —Indianapolis, IN
- $65,000 - $98,000 a year
- Full-time
- 7 years
- System design
- HIPAA
Quick Apply
Sr Unified Network Engineer - Cisco and Azure Networking - Hybrid
Community Health Network —Indianapolis, IN
- Full-time
- Hybrid work
- 5 years
- Office
- High school diploma or GED

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desktop support engineer jobs near indianapolis, in

Technical Support Engineer (Branch Engineer)

GadellNet -
Indianapolis, IN

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
6 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Customer communication
Technical documentation
Client rapport building
Hardware maintenance
Research
Windows
Network cabling
Driver's License
Productivity software support
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Microsoft Teams
Network infrastructure management
Desktop administration
Video conferencing systems operation

Full Job Description

GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technical solutions to hundreds of businesses across various markets. We are a family-friendly company and an Equal Opportunity Employer committed to building a creative, growth-oriented, and progressive work environment.

We believe that diverse perspectives strengthen our team and drive innovation, and we are intentional about creating an environment where all employees feel valued, respected, and empowered to bring their full selves to work.

As a Certified B Corporation, we are committed to considering the impact of our decisions on our employees, customers, suppliers, community, and environment. Join us in powering the missions of our team and our clients while making a difference in our communities. We encourage candidates to review our website to learn more about our values and company culture.

About the Position:

As a Branch Engineer, you will be responsible for all onsite support. Your main objective is to ensure that you are timely in arriving onsite, coordinating with Dispatchers when you will be late to sites, resolving user issues onsite in a timely manner, and escalating issues that you are unable to resolve to remote teams to review. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require in person, hands on help at the desktop level. As a Branch Engineer, you will be visiting clients onsite as required and will be one of the main points of contact for any IT needs.

Additional duties include assisting our project team with network infrastructure rollouts, server migrations, Office 365 deployments, and office moves. All Technical Support Engineers participate in an on-call schedule. Daily time entry and management of your personal ticket queues will be required. This role will be a full-time onsite position for one of our Indianapolis clients located in downtown Indianapolis. It will require some out of state/ overnight travel.

Primary Responsibilities:

Act as a credible onsite resource for remote teams to resolve issues
Primary contact for CSE clients that are assigned to you for technical issues
Repair, Warranty, and deploy workstations for clients
Diagnosing and resolving network related issues for clients
Identify and report possible opportunities to account management for hardware and software upgrades or gaps
Help maintain and write documentation for clients when necessary
Participate in an On-Call rotation for after hours
- After-Hours responsibilities may include installation, configuration of server room hardware (eg. Switches, Firewalls, UPS devices)
Troubleshoot and resolve remote tickets when on-site work is not available

Requirements:

Occasional physical requirement to twist, stretch, and lift over 50 lbs.
Reliable transportation and valid driver’s license.
After-Hours work will be required for critical outages, projects, and on-call rotation.
2 or more years of experience troubleshooting and working with the following systems
- Desktop systems up to Windows 11
- Server systems up to Server 2022
- Office365 or Online Exchange 2019
- Any brand of Modern (2019) Network equipment
2 or more years of experience with network design, maintenance and installation
- Experience troubleshooting Network Cabling
- Mounting Network Hardware into Communication Racks or Mounting Wireless Aps
- Maintaining Network Infrastructure
Application support
- Microsoft Teams conference Rooms
- Office Suite
- Adobe
Exceptional interpersonal skills, with a focus on rapport-building, listening and questioning skills
Strong documentation skills
Ability to conduct research into a wide range of computing issues is required
Ability to present ideas in a user-friendly, business-friendly manner
Working knowledge of a range of diagnostic utilities
Excellent communication skills, both written and verbal
Valid Driver’s License

Desirable Skills:

Experience with Server Administration
Active Directory Management
GPO maintenance and setup
In-depth understanding of Zebra printers
Proficient level of understanding with Powershell/CMD

Values:

GadellNet serves businesses in multiple markets with outsourced technical expertise. We are poised for continued growth and looking for team players excited to power missions through technology. At GadellNet, our core values guide our decision-making processes, the overall empowerment of our employees, and the assignment of responsibility within our teams.
Our team members support the values and goals of GadellNet, which fosters a one-of-a-kind service experience for our clients and establishes a culture that attracts and retains the top talent available in our markets.

At GadellNet, we live and celebrate our three core values:

Make an Impact
100% Responsibility 0% Excuses
Grow or Die

Benefits:

GadellNet also offers the following benefits:

Health, vision, and dental insurance.
Paid time off, including parental leave and volunteer time.
Flexible work environment.
Access to mental health services.
Employee matching donation program.
401k and employer matching.

Eligibility to work in the US: GadellNet does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.

If this role sounds like the right fit for you, we’d love to hear from you. Even if you don’t meet every qualification, we encourage you to apply - you might be exactly what we need!

#IND

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Refine Your Search

desktop support engineer jobs in indianapolis, in

Technical Support Engineer (Branch Engineer)

System Engineer

IT Help Desk Technician (Managed IT Services)

Endpoint Technology Engineer

Systems Engineer - Tier 1

Deskside Support Technician (L2)

IT Analyst I

Engineer: Tier 1 (On-site)

Engineer: Tier 2 (On-site)

Client Systems Engineer - Hybrid

Senior IT Systems Engineer/Administrator

Sr Unified Network Engineer - Cisco and Azure Networking - Hybrid

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