Top 196 Technical support Jobs in Iowa

Technical Support Representative
CVS Health —Iowa
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
2d
IT Support Technician - Level 1
Landus —Des Moines, IA
- Computer science
- Computer Science
- Bachelor of Science
Customer Support Associate
Unco DataSystems —Iowa
- $50,000 - $60,000 a year
- Full-time
- Remote
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Technical Support Specialist
Dynamic Campus Solutions Inc. —Mount Vernon, IA
- Monday to Friday
- Classroom
- Microsoft Outlook
- Writing skills
14d
Technical Service Specialist I
NCMIC Group Inc —Clive, IA
- Microsoft Outlook
- Office
- Windows
10d
Desktop Support Technician
Metasys Technologies Inc. —Urbandale, IA
- $28 - $32 an hour
- Contract
- Mid-level
- Travel
- In-person
Quick Apply
11d
Digital Support Analyst
SHAZAM —Des Moines, IA
- $20.80 - $29.80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- US work authorization
- Paid parental leave
- Health savings account
Web Portal Client Support Consultant
The University of Iowa —Iowa City, IA
- Weekends as needed
- Hybrid work
- Mid-level
- University
- Bachelor's degree
- Health insurance
- Tuition reimbursement
11d
Application Support Analyst II
Jack Henry —Cedar Falls, IA
- Full-time
- Remote
- Mid-level
- Travel
- Organizational skills
IT Support Analyst (Hybrid)
The University of Iowa —Iowa City, IA
- Full-time
- Customer service
- Mid-level
- University
- Paid holidays
- Disability insurance
4d
Technical Specialist - Electrical & Controls
Musco Sports Lighting —Oskaloosa, IA
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
8d
IT Technician
Furniture Mart USA —Cedar Falls, IA
- $22 an hour
- Full-time
- System design
- Mid-level
- Trade school
Quick Apply
Coordinator, Customer Service
Glen Gery —Adel, IA
- Microsoft Word
- Data analysis skills
- Mid-level
Quick Apply
Network Operator
Mediacom Communications Corporation —West Des Moines, IA
- $14 - $18 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Communication skills
- Wellness program
- Paid holidays
Service Desk Analyst
Solutions Management Group —Cedar Rapids, IA
- Full-time
- Microsoft Outlook
- Mid-level
- Communication skills
Application Support Analyst II (Back Office Credit Union)
Jack Henry —Cedar Falls, IA
- $48,350 - $72,450 a year
- Extended hours
- Remote
- Research
- Mid-level
- 2 years
Customer Service / Tech Support Rep – Financial (Remote)
Concentrix —Iowa
- $15 an hour
- Urgently hiring
- Remote
- Computer literacy
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
IT Support Specialist
S J Smith Company —Davenport, IA
- Full-time
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
IT Support Analyst
The University of Iowa —Iowa City, IA
- $20 - $24 an hour
- Temporary
- Windows
- Bachelor's degree
- Continuous improvement
10d
Technology Analyst
Iowa Primary Care Association —Des Moines, IA
- $72,000 - $80,000 a year
- Hybrid work
- Computer Science
- Mid-level
- Office
- Paid parental leave
- Health insurance
Quick Apply

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Technical Support Representative

CVS Health -
Iowa

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Job Details

Full-time
$17.00 - $34.15 an hour
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance

Qualifications

Incident Escalation
Escalation handling

Full Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

As a Technical Support Representative, you will be working in a positive cultural environment, working through timely technical responses to inquiries from CVS store employees, pharmacy, and Minute Clinic employees regarding solving, diagnosing, and resolving problems for the stores on Hardware, Pharmacy, Point of Sale systems, Minute Clinic and Photo. Reporting to the Manager of Technical Support, this role requires a detailed knowledge of problem escalation and follow-up processes to ensure timely resolution of reported issues. Related online knowledge articles are used for troubleshooting; incidents are supervised in a case tracking system. The main responsibility of this employee is to take live troubleshooting calls daily. This candidate must deliver outstanding customer service in a timely, efficient manner, with a shown dedication to 1st call resolution and overall customer happiness.

Work from home options are available. You must have a quiet, private work area with a closed door. You must arrange dependent and child-care, as if you were onsite. You must have a secure internet connection with a speed of 150 mbps to work from home. If your internet or power gets interrupted and you are not able to fix the connection problem in a timely manner you will need to come into the call center to finish your shift, you are to arrive no longer than an hour after your connection was interrupted. You may also come into the call center to work if you prefer to work onsite.

Key Responsibilities:

Document problems, complete problem tickets, and request information in the support tools.

Maintain knowledge with accurate up-to-date information relating to current policies, procedures, and troubleshooting techniques.

Effectively manages call workload.

Provide outstanding customer support by analyzing, diagnosing, and resolving problems and requests within service level agreements.

Collaborate well in a team environment.

The full-time employee will work 5 days a week and must be able to work one weekend shift a week.

Required Qualifications:

6 months of technical and/or call center experience

Preferred Qualifications:

Experience in a help desk/call center environment providing technical support in a retail environment.

Experience using computer hardware and software applications.

Education:

High School Diploma or GED required or 2 years equivalent experience.

Anticipated Weekly Hours

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $34.15

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 07/27/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Apply Now

Refine Your Search

technical support jobs in iowa

Technical Support Representative

IT Support Technician - Level 1

Customer Support Associate

Technical Support Specialist

Technical Service Specialist I

Desktop Support Technician

Digital Support Analyst

Web Portal Client Support Consultant

Application Support Analyst II

IT Support Analyst (Hybrid)

Technical Specialist - Electrical & Controls

IT Technician

Coordinator, Customer Service

Network Operator

Service Desk Analyst

Application Support Analyst II (Back Office Credit Union)

Customer Service / Tech Support Rep – Financial (Remote)

IT Support Specialist

IT Support Analyst

Technology Analyst

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