The Coordinator of Operations and Housing Assignments reports to the Assistant Director of Residence Life for Housing Assignments. The Coordinator contributes to the effective daily operations of a housing operation with more than 6,000 beds. The Coordinator works collaboratively with the Associate Director of Residence Life for Facilities Operations, the Coordinator of Marketing & Events, and the Associate Director of Residence Life to provide large scale operational support.
Required Qualifications
Bachelor’s degree or equivalent combination of education and experience that equates to four years.
Two years of experience in university housing or residence life work at a college or university.
Must possess a valid Michigan driver’s license with the ability to operate a university vehicle.
Demonstrated cultural competency skills.
Demonstrated technology skills.
Working knowledge of computer applications and Microsoft Office (Word and Excel).
Demonstrated organizational and administrative skills.
Demonstrated customer service skills.
Able to work evenings and weekends as needed.
Preferred Qualifications
Supervisory and management experience in the higher education setting.
Experience with StarRez, Genetec Access Control, and SAP.
Continued engagement in higher education professional associations and professional development opportunities.
Duties & Responsibilities
Coordinates housing assignments for residence halls and university apartments, ensuring accurate placement, timely communication, and alignment with departmental assignment processes.
Manages assignments for special populations, including coordination of waitlist placements, student communications, and related administrative follow-up.
Maintains accurate files, records, and documentation related to the housing waitlist and assignment processes.
Processes and calculates financial transactions related to break housing, charge slips, withdrawals, move-ins, move-outs, and other housing-related account adjustments.
Coordinates spring, summer, and fall housing transitions in collaboration with the assignments team and summer staff, including resident communication, cleaning coordination, key collection, and key distribution.
Coordinates the early arrival process for Residence Life, including communication with campus partners, coordination with area staff, key distribution, and resident-facing communication.
Develops, updates, and maintains procedures, manuals, and process documentation for housing assignments, transitions, and related operational functions.
Manages the year-end damage billing process, including communication with Building Maintenance Workers, submission of charges to Auxiliary Services, and support for posting charges to student accounts.
Coordinates card access for residential facilities, including individual credentials, temporary card access, and access-related support during university breaks, move-in, and move-out periods.
Submits and monitors OIT tickets related to card access, residential facility access needs, and time-sensitive operational access issues.
Provides after-hours on-call support for residential card access concerns.
Designs, coordinates, and implements move-in and move-out processes for residential facilities, including appointment scheduling, supply coordination, traffic flow, staffing support, and operational communication.
Serves as a liaison to Residence Life Facilities, CMU Police, Parking Bureau, University Events, and other campus partners regarding housing transitions, access, logistics, and residential operations.
Supports Residence Life marketing, recruitment, orientation, and engagement events as needed.
Collaborates with peer coordinators to develop cross-functional knowledge of departmental operations and provide flexible support across functional areas as organizational needs require.
Performs other duties as assigned.
Supervision Exercised
None.
Message to Applicants
Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMU’s mission, vision, and leadership standards.
You must submit an on-line application in order to be considered as an applicant for this position.
Cover letters may be addressed to the Hiring Committee.
This position will remain open until filled. The university reserves the right to close the recruitment process once a sufficient applicant pool has been identified. For best consideration, please submit application materials by July 15, 2026.
Employee Group
Professional & Administrative -Salary
Pay Range
$43,000 - $50,000
Division
University Engagement and Student Affairs
Department
Residence Life
Employment Status
Full-Time
Weekly Work Schedule
Mon-Fri, 8:00 a.m. - 5:00 p.m. / weekends and evenings as needed
Location
Mount Pleasant, MI
About CMU
Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.
CMU Leadership Standards
Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the Leadership Standards before applying for this position.
